A) formalize a mission statement
B) establish the business portfolio
C) set SBU and department-level objectives
D) set organizational objectives
E) assess the organization's internal and external environments
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Multiple Choice
A) recruit and hire the right personnel
B) examine historical data
C) establish a mission for the entire corporation
D) allocate resources to the company's various SBUs
E) establish marketing's short-term objectives
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Multiple Choice
A) Gantt chart analysis
B) PERT chart analysis
C) pricing strategy
D) product strategy
E) return on marketing investment
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Multiple Choice
A) target market
B) business portfolio
C) SBU
D) SWOT
E) marketing control
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Multiple Choice
A) managerial,operational,promotional
B) strategic,functional,operational
C) portfolio,strategic,functional
D) SWOT,strategic,tactical
E) operational,functional,tactical
Correct Answer
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Multiple Choice
A) pricing strategy
B) market penetration strategy
C) marketing metric
D) distribution strategy
E) mission statement
Correct Answer
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Multiple Choice
A) Time lines
B) Operational plans
C) Marketing plans
D) Strategic plans
E) Pricing strategies
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Essay
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View Answer
Multiple Choice
A) It is conducted by the various functional areas of a firm.
B) It is also called hierarchical management.
C) It encompasses a longer time span than strategic planning does.
D) It covers a shorter time span than operational planning does.
E) It is the same as strategic planning.
Correct Answer
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Multiple Choice
A) Business planning involves taking action before developing objectives.
B) Business planning is an ongoing process.
C) Business planning is concerned with the long term but not the short term.
D) Business planning is concerned with the short term but not the long term.
E) Business planning takes place after development of the marketing plan.
Correct Answer
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Multiple Choice
A) the company's CEO
B) the company's sales manager
C) the company's vice president of product research and development
D) the company's vice president of human resources
E) the company's chief financial officer
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Essay
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View Answer
True/False
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Multiple Choice
A) customers
B) profits
C) employees
D) shareholders
E) competitors
Correct Answer
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Multiple Choice
A) In a company's accounting statements,marketing expenditures tend to appear as investments rather than costs.
B) Calculating ROMI requires knowing what would have happened if the marketing expenditures had never taken place.
C) ROMI tends to lead managers toward a more long-term decision perspective.
D) ROMI focuses on a firm's sustainability commitments to the detriment of its short-term performance.
E) ROMI calculates profit by deducting expenditures rather than dividing by expenditures.
Correct Answer
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Multiple Choice
A) marketing strategies
B) product development process
C) marketing controls
D) marketing environment
E) functional plan
Correct Answer
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Multiple Choice
A) business
B) strategic
C) operational
D) functional
E) day-to-day
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Multiple Choice
A) market development
B) product penetration
C) market penetration
D) diversification
E) product development
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True/False
Correct Answer
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Multiple Choice
A) has its own business portfolio
B) has access to equal resources
C) has separate shareholders
D) is a separate profit center
E) is dependent upon central management for a mission statement
Correct Answer
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