Question 1

Janet receives a text message from her coworker Donell saying he will be 15 minutes to their meeting.Janet replies "NP." This abbreviation stands for

Accepted Answer

A)   no patience.
B)   not permissible.
C)   not professional.
D)   no props.
E)   no problem.F) C) and E)
G) A) and B)

Question 2

Casual language and informal language are similar in that they

Accepted Answer

A)   do not use personal pronouns.
B)   have the effect of conversation.
C)   do not use colloquialisms.
D)   are primarily used to communicate with unknown external audiences.
E)   avoid using contractions.F) All of the above
G) B) and C)

Question 3

As part of a product development team,Renata needs to collect information about the target market,potential suppliers of components of the new product,sites for producing the product,and projected labor costs.Which of the following technology tools will help her organize her notes as she does her research?

Accepted Answer

A)   an outlining program
B)   a statistical program
C)   a database tool
D)   multimedia presentation software
E)   collaboration softwareF) B) and D)
G) A) and E) C

Question 4

The high costs associated with using email are the reason why most businesses do not use it for communicating with their internal audiences.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the effects of text messaging and instant messaging on business communication.

Accepted Answer

Text messaging,also called short message...

Question 6

A Venn diagram is commonly used to identify all the tasks needed to complete a project and to determine how much time each task will take.

Accepted Answer

A) True 
 B)False

Question 7

Letters are the best channel of communication for business people to use when communicating with someone they do not know well.

Accepted Answer

A) True 
 B)False  True

Question 8

In Microsoft Word,which of the following tools can be used to create a table of contents?

Accepted Answer

A)   Styles
B)   Format
C)   Smart Art
D)   Track Changes
E)   ReviewF) C) and D)
G) All of the above

Question 9

Which of the following statements about the use of letters is true?

Accepted Answer

A)   Letters are primarily used to communicate information that is not routine or neutral.
B)   Letters that are formal are required to include the attention line and subject line.
C)   Letters are often the most appropriate form to use when corresponding with an external party whom you do not know well.
D)   Letters have become less conversational over time and have replaced other forms of communications like email and memos.
E)   Letters are used primarily for corresponding with people inside your organization.F) C) and D)
G) None of the above

Question 10

Which of the following is an advantage of email over text messaging,instant messaging,and social media?

Accepted Answer

A)   Email provides the option of using images.
B)   Email can be sent to internal and external audiences.
C)   Email is relatively faster than the other modes of communication.
D)   Email is less expensive to use than the other modes of communication.
E)   Email does not limit the number of characters that can be used in a message.F) All of the above
G) A) and E)

Question 11

On the job,companies often monitor employees' computer activity to detect inappropriate or unethical behavior or disclosure of proprietary information.

Accepted Answer

A) True 
 B)False

Question 12

Qing is writing a cover letter to a prospective employer,Chris Ryan,a sales manager at Durable Gasket Company.Qing took the name from the job posting,so he is unsure of Chris's gender.Even a search of the company website proved unhelpful.How should Qing address Chris in his letter?

Accepted Answer

A)   Dear Durable Gasket Company
B)   To Whom It May Concern
C)   Dear Sir/Madame
D)   Dear Chris Ryan
E)   Dear ChrisF) A) and C)
G) A) and B)

Question 13

Memorandums can be distinguished from other messages primarily by their

Accepted Answer

A)   purpose.
B)   style.
C)   language.
D)   users.
E)   form.F) C) and D)
G) A) and E)

Question 14

Regarding the writing process,which of the following steps is typically included as part of the planning process?

Accepted Answer

A)   revising your content
B)   determining your goals
C)   editing your language
D)   proofreading your documents
E)   getting feedback from othersF) B) and C)
G) A) and D)

Question 15

In the proofreading stage of the writing process,you are most likely to

Accepted Answer

A)   examine your sentences to see if they emphasize the right things.
B)   choose the right channel for transmission.
C)   analyze your audience.
D)   select an appropriate medium for delivering your message.
E)   check the mechanical and grammatical elements of your message.F) B) and E)
G) B) and D)

Question 16

Good business writing skills are important because writers essentially have no safety net.

Accepted Answer

A) True 
 B)False

Question 17

Describe computer tools that can be used to help plan messages.

Accepted Answer

Project planning tools,such as a Gantt c...

Question 18

Which of the following statements about text messaging is true?

Accepted Answer

A)   The writing in text messages is exactly the same as the writing in more traditional message forms.
B)   Text messaging does not place a limitation on the number of characters a writer can use in a message.
C)   Text messaging is primarily used for sending detailed text messages from one computer to another.
D)   The need for brevity in text messaging has led to the creation of many abbreviations.
E)   Text messaging delivers messages at a much higher speed than instant messaging.F) A) and B)
G) C) and D)

Question 19

Which of the following statements about emails is true?

Accepted Answer

A)   Writers can use only a limited number of characters in an email.
B)   Email is the best channel for highly sensitive or difficult communication.
C)   Emails can be archived and filed for easy access to a written record of correspondence.
D)   Emails offer a great deal of confidentiality.
E)   Emails are the least widely used means of written communication at workplace.F) B) and E)
G) B) and C)

Question 20

A(n) _____ is primarily used to represent the writer and his or her topic rather formally to an external audience.

Accepted Answer

A)   memorandum
B)   instant message
C)   short message service
D)   text message
E)   letterF) C) and D)
G) A) and B) E

Exam 2: Writing Effectively for Your Audience, Purpose, and Medium

Janet receives a text message from her coworker Donell saying he will be 15 minutes to their meeting.Janet replies "NP." This abbreviation stands for

Correct Answer
verified

Casual language and informal language are similar in that they

Correct Answer
verified

Correct Answer
verified
C

The high costs associated with using email are the reason why most businesses do not use it for communicating with their internal audiences.

Correct Answer
verified

Discuss the effects of text messaging and instant messaging on business communication.

Correct Answer
verified
Text messaging,also called short message...
View Answer

A Venn diagram is commonly used to identify all the tasks needed to complete a project and to determine how much time each task will take.

Correct Answer
verified

Letters are the best channel of communication for business people to use when communicating with someone they do not know well.

Correct Answer
verified
True

In Microsoft Word,which of the following tools can be used to create a table of contents?

Correct Answer
verified

Which of the following statements about the use of letters is true?

Correct Answer
verified

Which of the following is an advantage of email over text messaging,instant messaging,and social media?

Correct Answer
verified

On the job,companies often monitor employees' computer activity to detect inappropriate or unethical behavior or disclosure of proprietary information.

Correct Answer
verified

Qing is writing a cover letter to a prospective employer,Chris Ryan,a sales manager at Durable Gasket Company.Qing took the name from the job posting,so he is unsure of Chris's gender.Even a search of the company website proved unhelpful.How should Qing address Chris in his letter?

Correct Answer
verified

Memorandums can be distinguished from other messages primarily by their

Correct Answer
verified

Regarding the writing process,which of the following steps is typically included as part of the planning process?

Correct Answer
verified

In the proofreading stage of the writing process,you are most likely to

Correct Answer
verified

Good business writing skills are important because writers essentially have no safety net.

Correct Answer
verified

Describe computer tools that can be used to help plan messages.

Correct Answer
verified
Project planning tools,such as a Gantt c...
View Answer

Which of the following statements about text messaging is true?

Correct Answer
verified

Which of the following statements about emails is true?

Correct Answer
verified

A(n) _____ is primarily used to represent the writer and his or her topic rather formally to an external audience.

Correct Answer
verified
E

Exam 2: Writing Effectively for Your Audience, Purpose, and Medium

Janet receives a text message from her coworker Donell saying he will be 15 minutes to their meeting.Janet replies "NP." This abbreviation stands for

Correct AnswerverifiedShow Answer

Casual language and informal language are similar in that they

Correct AnswerverifiedShow Answer

Correct AnswerverifiedC

The high costs associated with using email are the reason why most businesses do not use it for communicating with their internal audiences.

Correct AnswerverifiedShow Answer

Discuss the effects of text messaging and instant messaging on business communication.

Correct AnswerverifiedText messaging,also called short message...View AnswerShow Answer

A Venn diagram is commonly used to identify all the tasks needed to complete a project and to determine how much time each task will take.

Correct AnswerverifiedShow Answer

Letters are the best channel of communication for business people to use when communicating with someone they do not know well.

Correct AnswerverifiedTrue

In Microsoft Word,which of the following tools can be used to create a table of contents?

Correct AnswerverifiedShow Answer

Which of the following statements about the use of letters is true?

Correct AnswerverifiedShow Answer

Which of the following is an advantage of email over text messaging,instant messaging,and social media?

Correct AnswerverifiedShow Answer

On the job,companies often monitor employees' computer activity to detect inappropriate or unethical behavior or disclosure of proprietary information.

Correct AnswerverifiedShow Answer

Qing is writing a cover letter to a prospective employer,Chris Ryan,a sales manager at Durable Gasket Company.Qing took the name from the job posting,so he is unsure of Chris's gender.Even a search of the company website proved unhelpful.How should Qing address Chris in his letter?

Correct AnswerverifiedShow Answer

Memorandums can be distinguished from other messages primarily by their

Correct AnswerverifiedShow Answer

Regarding the writing process,which of the following steps is typically included as part of the planning process?

Correct AnswerverifiedShow Answer

In the proofreading stage of the writing process,you are most likely to

Correct AnswerverifiedShow Answer

Good business writing skills are important because writers essentially have no safety net.

Correct AnswerverifiedShow Answer

Describe computer tools that can be used to help plan messages.

Correct AnswerverifiedProject planning tools,such as a Gantt c...View AnswerShow Answer

Which of the following statements about text messaging is true?

Correct AnswerverifiedShow Answer

Which of the following statements about emails is true?

Correct AnswerverifiedShow Answer

A(n) _____ is primarily used to represent the writer and his or her topic rather formally to an external audience.

Correct AnswerverifiedE

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C

Correct Answer
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Text messaging,also called short message...
View Answer

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Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Project planning tools,such as a Gantt c...
View Answer

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E