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Market creators:


A) save users money and time by processing online sales transactions.
B) provide a digital environment where buyers and sellers can establish prices for products.
C) create revenue by providing digital content over the web.
D) sell physical products directly to consumers or individual businesses.
E) generate revenue from advertising or from directing buyers to sellers.

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As described in the opening case,what is the primary business model employed by YouTube?


A) Portal
B) E-tailer
C) Content provider
D) Transaction broker
E) Market creator

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What is dynamic pricing and how is it used in e-commerce?

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In dynamic pricing,the price of a produc...

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An environment where consumers can share their shopping experiences with one another by viewing products,chatting,or texting about brands,products,and services is an example of:


A) network notification.
B) web personal marketing.
C) collaborative shopping.
D) social search.
E) social sign-on.

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Retail consumer e-commerce is growing at single-digit rates.

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In digital markets:


A) search costs increase.
B) menu costs decline.
C) switching costs decline.
D) network costs decline.
E) information asymmetry increases.

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You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice.What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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Student answers will vary.A sample answe...

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Search engine marketing is the largest form of web marketing.

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What are geosocial services and how are they being used?

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Geosocial services help you find friends...

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Which of the following is a milestone for the Phase 1: Planning phase of developing an e-commerce presence?


A) Website plan
B) Web mission statement
C) Functional website
D) Social media plan
E) Mobile media plan

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In the affiliate revenue model,firms derive revenue by referring consumers to other firms selling online.

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eBay is an example of the market creator business model.

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All of the following are unique features of e-commerce technology,except:


A) personalization/customization.
B) interactivity.
C) price discrimination.
D) richness.
E) global reach.

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Behavioral targeting refers to targeting ad messages to a person's clickstream behavior.

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Which of the following statements about Net marketplaces is not true?


A) Some Net marketplaces sell direct goods.
B) Some Net marketplaces serve vertical markets.
C) Some Net marketplaces sell indirect goods.
D) Some Net marketplaces support contractual purchases based on long-term relationships.
E) Some Net marketplaces are owned by a single firm and used to link solely to the firm's suppliers and key business partners.

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Which of the following is not one of four types of presence to be considered when building an e-commerce presence?


A) Offline media
B) Websites
C) Social media
D) Corporate
E) E-mail

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Which of the following statements about exchanges is not true?


A) Exchanges are independently owned third-party Net marketplaces.
B) Some exchanges provide vertical markets.
C) Exchanges are the most successful form of B2B commerce.
D) Some exchanges enable a spot market.
E) Go2Paper is an example of an exchange.

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Geoadvertising sends ads to users based on their:


A) GPS locations.
B) home addresses.
C) shopping preferences.
D) website behaviors.
E) Google Maps settings.

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What is the primary benefit to consumers of disintermediation?


A) Faster service
B) Lower costs
C) Higher quality
D) Greater choices
E) None,because disintermediation primarily benefits manufacturers.

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What percent of online retailers now have m-commerce websites?


A) 15 percent
B) 25 percent
C) 55 percent
D) 75 percent
E) 85 percent

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