Question 1

An ESS supports which of the following?

Accepted Answer

A)  Long-range planning activities of senior management
B)  Knowledge and data workers in an organization
C)  Decision making and administrative activities of middle managers
D)  Day-to-day processes of production
E)  Transactional needs of the organization

Question 2

Which of the following is not a business benefit of collaboration?

Accepted Answer

A)  Improved quality
B)  Improved financial performance
C)  Improved customer service
D)  Improved innovation
E)  Improved compliance with government regulations

Question 3

Which of the following statements is not true?

Accepted Answer

A)  The number of information system employees is expected to grow by 13 percent through 2026.
B)  Between 2019 and 2026,IS/MIS will add about 550,000 jobs.
C)  The number of computer programmers is expected to decline by 7 percent through 2026.
D)  In general,the technical occupations in IT are showing faster expansion than occupations involved with the management of IT.
E)  The growth of online software services and cloud computing is impacting the job prospects for computer programmers.

Question 4

The information security analyst job category is among the slower growing IS/MIS occupations.

Accepted Answer

A) True 
 B)False

Question 5

The four major types of enterprise applications are:

Accepted Answer

A)  SCM,CRM,DSS,and KMS.
B)  SCM,CRM,ESS,and KMSs.
C)  ERP,SCM,DSS,and CRM.
D)  ERP,SCM,CRM,and KMS.
E)  TPS,MIS,DSS,and ESS.

Question 6

Most transaction processing systems use sophisticated mathematical models or statistical techniques.

Accepted Answer

A) True 
 B)False

Question 7

Why are "conversations" relevant to social business?

Accepted Answer

Customers,suppliers,employees,managers,a...

Question 8

Which of the following statements about collaboration is not true?

Accepted Answer

A)  In business,a collaboration can last as little as a few minutes.
B)  Business collaboration relies on the formation of teams that are assigned a specific task or goal.
C)  Successful collaboration can be achieved through technology regardless of the organization's culture or structure.
D)  One business benefit of collaboration is improved innovation.
E)  Businesses need special systems for collaboration.

Question 9

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following systems is designed to span functional areas,focus on executing business processes across the firm,and include all levels of management?

Accepted Answer

A)  DSS
B)  MIS
C)  CRM
D)  Enterprise applications
E)  SCM

Question 11

Managers can use DSS to make decisions about problems that are unusual and not easily specified in advance.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

Accepted Answer

A)  Virtual meeting system
B)  Cloud collaboration
C)  IBM Notes
D)  The collaboration matrix
E)  The time/space collaboration and social tool matrix

Question 13

Identifying customers is a business process handled by the marketing function.

Accepted Answer

A) True 
 B)False

Question 14

Operational managers use ESS primarily to solve specific problems.

Accepted Answer

A) True 
 B)False

Question 15

A website that allows citizens to file taxes online is a form of ________.

Accepted Answer

The answer of A website that allows citizens to file...

Question 16

You would use an MIS to help determine if your business should introduce a new product line.

Accepted Answer

A) True 
 B)False

Question 17

A relocation control system that reports summaries on the total moving,house hunting,and home financing costs for employees in all company divisions falls into which of the following categories?

Accepted Answer

A)  KMS
B)  TPS
C)  ESS
D)  MIS
E)  DSS

Question 18

The principal liaison between the information systems groups and the rest of the organization is a(n) :

Accepted Answer

A)  programmer.
B)  information systems manager.
C)  systems analyst.
D)  CTO.
E)  CIO.

Question 19

The network and system administrator job category is among the fastest growing IS/MIS occupations.

Accepted Answer

A) True 
 B)False

Question 20

Which type of system integrates supplier,manufacturer,distributor,and customer logistics processes?

Accepted Answer

A)  Collaborative distribution system
B)  Supply chain management system
C)  Reverse logistics system
D)  Enterprise planning system
E)  Transaction processing system

Exam 2: Global E-Business and Collaboration

Which of the following is not a business benefit of collaboration?

Correct AnswerverifiedShow Answer

Identifying customers is a business process handled by the marketing function.

Correct AnswerverifiedShow Answer

Which of the following statements is not true?

Correct AnswerverifiedShow Answer

Operational managers use ESS primarily to solve specific problems.

Correct AnswerverifiedShow Answer

You would use an MIS to help determine if your business should introduce a new product line.

Correct AnswerverifiedShow Answer

The four major types of enterprise applications are:

Correct AnswerverifiedShow Answer

The principal liaison between the information systems groups and the rest of the organization is a(n) :

Correct AnswerverifiedShow Answer

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

Correct AnswerverifiedShow Answer

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

Correct AnswerverifiedShow Answer

Which of the following systems is designed to span functional areas,focus on executing business processes across the firm,and include all levels of management?

Correct AnswerverifiedShow Answer

The information security analyst job category is among the slower growing IS/MIS occupations.

Correct AnswerverifiedShow Answer

Which type of system integrates supplier,manufacturer,distributor,and customer logistics processes?

Correct AnswerverifiedShow Answer

The network and system administrator job category is among the fastest growing IS/MIS occupations.

Correct AnswerverifiedShow Answer

A relocation control system that reports summaries on the total moving,house hunting,and home financing costs for employees in all company divisions falls into which of the following categories?

Correct AnswerverifiedShow Answer

Managers can use DSS to make decisions about problems that are unusual and not easily specified in advance.

Correct AnswerverifiedShow Answer

Most transaction processing systems use sophisticated mathematical models or statistical techniques.

Correct AnswerverifiedShow Answer

A website that allows citizens to file taxes online is a form of ________.

Correct AnswerverifiedShow Answer

Why are "conversations" relevant to social business?

Correct AnswerverifiedCustomers,suppliers,employees,managers,a...View AnswerShow Answer

An ESS supports which of the following?

Correct AnswerverifiedShow Answer

Which of the following statements about collaboration is not true?

Correct AnswerverifiedShow Answer

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Customers,suppliers,employees,managers,a...
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