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Which of the following statements is most likely true of conceptual skill?


A) It primarily includes detailed job knowledge and hands-on expertise.
B) It is most important for first-level management.
C) It includes the ability to think abstractly.
D) It is primarily characterized by a willingness to help others.

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Match the items below with their descriptions: -assigning work effectively


A) equally important at all levels of management
B) important leadership skill
C) one of the most important skills of the successful leader
D) rules for effective delegation
E) successful leader
F) proven principles for assigning work effectively
G) overpromotion syndrome

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Match the items below with their descriptions: -relational skill


A) equally important at all levels of management
B) important leadership skill
C) one of the most important skills of the successful leader
D) rules for effective delegation
E) successful leader
F) proven principles for assigning work effectively
G) overpromotion syndrome

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Which of the following is most likely the meaning of the statement: "Who would pick someone who smells like fish and mud? Who would pick an unpopular tax collector? Who would pick leaders from filthy wharves and toil-filled fields? But He did, and together they changed the world"?


A) Effective leadership involves seeing qualities in others unknown to themselves and treating others in a way that brings out their best.
B) Every field needs leadership.
C) Leaders don't need formal education.
D) Leadership is a mystery.
E) None of these

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________ said, "Develop your people to do their jobs better than you can. Transfer your skills to them. This is exciting but it can be threatening to a manager who worries that he is training his replacement. Smart managers like to see their employees increase their responsibilities because it frees the managers to tackle new or undone tasks."


A) Martha Stewart
B) Michael Eisner
C) Mary Kay
D) Bill Gates
E) Ted Turner

Correct Answer

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Match the items below with their descriptions: -don't delegate the bad jobs, saving the good ones for yourself; use delegation as a development tool; delegate work fairly among all employees; insist on clear communication; learn to live with work styles that are not like your own


A) equally important at all levels of management
B) important leadership skill
C) one of the most important skills of the successful leader
D) rules for effective delegation
E) successful leader
F) proven principles for assigning work effectively
G) overpromotion syndrome

Correct Answer

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According to John Holland's model of personality and occupational types, who among the following prefers highly ordered activities that characterize detail work and have little interest in artistic or physical skills?


A) Conventional people
B) Realistic people
C) Enterprising people
D) Investigative people

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According to John Holland's model of personality and occupational types, identify a typical high-stress activity for artistic individuals.


A) Expressing nonconforming ideas
B) Performing maintenance and repairs
C) Making a speech
D) Following rules and regulations

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When a job transition is not made successfully, the result is the overpromotion syndrome popularized by author ________.


A) Robert Townsend
B) Peter Drucker
C) Saul Gellerman
D) Rensis Likert
E) Lawrence Peter

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Conceptual skills become more important than technical skills as individuals move from first-level manager, to mid-level manager, to top-level manager.

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Identify a rule for effective delegation.


A) Don't delegate the bad jobs, saving the good ones for yourself.
B) Use delegation as a development tool.
C) Learn to live with work styles that are not like your own.
D) Insist on clear communication.
E) All of these

Correct Answer

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In the new-job tryout, employee pride is easily preserved because the job is considered a two-way tryout.

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The life span of most businesses is ________. It takes successors only half a working generation to put the company out of business most likely because of lack of ________.


A) two years; money
B) one and a half generations; delegation
C) seven generations; plant and equipment
D) one hundred years; systems and procedures

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According to Laurence J. Peter, the overpromotion syndrome results in enhancing employee morale and productivity.

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Relational skills are important throughout one's career at every level of management.

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Great companies do not hire people and motivate them; they hire already motivated people and then inspire and support them.

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Match the items below with their descriptions: -Bill Gates


A) equally important at all levels of management
B) important leadership skill
C) one of the most important skills of the successful leader
D) rules for effective delegation
E) successful leader
F) proven principles for assigning work effectively
G) overpromotion syndrome

Correct Answer

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Two ways of exerting leadership strength are ________ and ________.


A) pushing down through intimidation; pulling up through delegation
B) opening doors; closing loopholes
C) starting things; stopping things
D) asking others; telling others
E) role-playing; theorizing

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Shadowing allows an existing employee to actually work at a different type of job or level of responsibility for an interim period of time to see if the work is agreeable and can be performed effectively.

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Match the items below with their descriptions: -delegation


A) equally important at all levels of management
B) important leadership skill
C) one of the most important skills of the successful leader
D) rules for effective delegation
E) successful leader
F) proven principles for assigning work effectively
G) overpromotion syndrome

Correct Answer

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