Question 1

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements about effective leadership is the most accurate?

Accepted Answer

A)  Effective leaders have the same personality traits
B)  The most effective leadership style depends on who is being led and in what situation
C)  The democratic style of leadership will almost always improve the effectiveness of the organization
D)  One trait of effective managers is that they consistently maintain the same style of leadership

Question 3

Most of a top manager's time is devoted to conceptual and human relations activities.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following activities would be a part of the leading function of management?

Accepted Answer

A)  Devising a new strategic plan to enter a new foreign market currently dominated by a competing firm
B)  Recruiting qualified workers to join the organization and assigning them to their proper position
C)  Examining a financial report to see whether the firm's profits are improving and taking corrective action if they are not
D)  Training and coaching workers to help them understand their job and perform it effectively

Question 5

The first step in the rational decision-making model is to:

Accepted Answer

A)  recruit team members to work on the problem.
B)  gather datA
C)  develop alternative responses.
D)  define the situation.

Question 6

__________ are specific,short-term,measurable results an organization wants to achieve in order to fulfill its long term goals.

Accepted Answer

A)  Directives
B)  Opportunity targets
C)  Objectives
D)  Mission complements

Question 7

The last step in the rational decision-making model is to determine whether the decision was a good one and follow up.

Accepted Answer

A) True 
 B)False

Question 8

Rita is a manager of a medium-sized service company.She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers.Rita's efforts are part of the organizing function of management.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following persons is most likely to be involved in strategic planning?

Accepted Answer

A)  Chief executive officer
B)  Electrical shop supervisor
C)  Budget analyst
D)  Advertising manager

Question 10

One difference between managers and leaders is that:

Accepted Answer

A)  managers are found in businesses while leaders operate in nonprofit organizations.
B)  mangers work to achieve stability while leaders embrace change.
C)  managers use an autocratic approach while leaders embrace a democratic style.
D)  all employees can manage,but only top managers can lead.

Question 11

A comparison of leadership and management suggests that leadership is about creating a vision,while management is about carrying out that vision.

Accepted Answer

A) True 
 B)False

Question 12

Liz is a first-line manager at her company,which is very traditional in its approach to management.In her position,Liz probably spends a lot of time giving employees detailed and specific instructions.

Accepted Answer

A) True 
 B)False

Question 13

In a company in which an effective vision has been provided:

Accepted Answer

A)  there is no need for tactical planning.
B)  the economic and competitive environments tend to be much more predictable.
C)  employees are likely to have a sense of purpose and a common set of values.
D)  goals and objectives are no longer needed.

Question 14

When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization's goals,they are involved in the __________ function of management.

Accepted Answer

A)  controlling
B)  leading
C)  planning
D)  organizing

Question 15

Setting contingency plans in an organization is considered very important today mainly because:

Accepted Answer

A)  managers have historically been poor tactical planners.
B)  the government can charge firms with unfair business practices if they do not have such plans.
C)  conditions change rapidly in today's economic and competitive environments.
D)  most employees and staff don't understand strategic planning,so they tend to rely more on contingency plans.

Question 16

A mission statement outlines the fundamental purposes of an organization.

Accepted Answer

A) True 
 B)False

Question 17

Leadership,coaching,and morale building are all part of a manager's _________ skills.

Accepted Answer

A)  technical
B)  theoretical
C)  empirical
D)  human relations

Question 18

__________ planning determines the major goals of an organization and lays the foundation for obtaining and using resources to achieve those goals.

Accepted Answer

A)  Strategic
B)  Contingency
C)  Central
D)  Tactical

Question 19

Today,a mission statement should also address social responsibility.

Accepted Answer

A) True 
 B)False

Question 20

Instead of creating detailed strategic plans,the leaders of market-based companies companies that respond quickly to environmental changes)set flexible directions so as to allow for change and seize opportunities when they come.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

Most of a top manager's time is devoted to conceptual and human relations activities.

Correct AnswerverifiedShow Answer

Which of the following activities would be a part of the leading function of management?

Correct AnswerverifiedShow Answer

Rita is a manager of a medium-sized service company.She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers.Rita's efforts are part of the organizing function of management.

Correct AnswerverifiedShow Answer

One difference between managers and leaders is that:

Correct AnswerverifiedShow Answer

The first step in the rational decision-making model is to:

Correct AnswerverifiedShow Answer

A mission statement outlines the fundamental purposes of an organization.

Correct AnswerverifiedShow Answer

In a company in which an effective vision has been provided:

Correct AnswerverifiedShow Answer

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Correct AnswerverifiedShow Answer

__________ planning determines the major goals of an organization and lays the foundation for obtaining and using resources to achieve those goals.

Correct AnswerverifiedShow Answer

Instead of creating detailed strategic plans,the leaders of market-based companies companies that respond quickly to environmental changes)set flexible directions so as to allow for change and seize opportunities when they come.

Correct AnswerverifiedShow Answer

A comparison of leadership and management suggests that leadership is about creating a vision,while management is about carrying out that vision.

Correct AnswerverifiedShow Answer

Which of the following statements about effective leadership is the most accurate?

Correct AnswerverifiedShow Answer

__________ are specific,short-term,measurable results an organization wants to achieve in order to fulfill its long term goals.

Correct AnswerverifiedShow Answer

When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization's goals,they are involved in the __________ function of management.

Correct AnswerverifiedShow Answer

The last step in the rational decision-making model is to determine whether the decision was a good one and follow up.

Correct AnswerverifiedShow Answer

Today,a mission statement should also address social responsibility.

Correct AnswerverifiedShow Answer

Setting contingency plans in an organization is considered very important today mainly because:

Correct AnswerverifiedShow Answer

Which of the following persons is most likely to be involved in strategic planning?

Correct AnswerverifiedShow Answer

Liz is a first-line manager at her company,which is very traditional in its approach to management.In her position,Liz probably spends a lot of time giving employees detailed and specific instructions.

Correct AnswerverifiedShow Answer

Leadership,coaching,and morale building are all part of a manager's _________ skills.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified