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Which term refers to the human resource function that occurs when a manager uses the information on the job description as a basis for identifying the work environment conditions and the physical and mental capabilities required to perform the job in order to ensure it is performed safely?


A) legal issues
B) health and safety
C) safety training and development
D) performance management

E) None of the above
F) B) and D)

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Prior to commencing any job analyses, it's key that managers and employees understand how the analysis will be conducted and what will be done with the information that is collected.

A) True
B) False

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What are reasons the line manager should take the primary role in defining work?


A) The line manager is responsible for defining performance standards and rate of pay.
B) The line manager determines the duties to be performed and knows what skills the job requires.
C) The line manager knows what knowledge the job requires and the rate of pay.
D) The line manager determines the tasks to be performed and the rate of compensation.

E) None of the above
F) A) and B)

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What is a key belief inherent in the concept of employee teams?


A) Employee teams build comradery amongst its members.
B) Socializing within an employee team can spur creativity.
C) Employees are in the best position to contribute to workplace improvements.
D) Team decision-making allows all team members to share their viewpoints.

E) None of the above
F) A) and B)

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Which term refers to the human resource function that occurs when a manager uses the information on the job description as a basis to identify any discrepancies between the knowledge, skills, and abilities demonstrated by a jobholder and the requirements contained in the description and specification for that job?


A) recruitment
B) selection
C) training and development
D) performance standards

E) A) and C)
F) A) and B)

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What is the job design term for when a person's job expands in the types of tasks he or she is expected to perform?


A) job crafting
B) job rotation
C) job enrichment
D) job enlargement

E) None of the above
F) A) and C)

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Employee empowerment is a method of involving employees in their work and encouraging them to take charge of what they do.

A) True
B) False

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Which term refers to the process of systematically defining and arranging tasks, roles, and other processes to achieve employee goals and organizational effectiveness?


A) job analysis
B) organizational design
C) job evaluation
D) job design

E) A) and D)
F) B) and C)

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Which of the following is a problem frequently associated with job descriptions?


A) quickly evolving work environments means they constantly need to be updated
B) culturally biased standards of performance
C) over-use of acronyms and industry buzz-words
D) highly-detailed job specifications, making a position difficult to fill

E) A) and B)
F) All of the above

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What job analysis approach do organizations operating in fast-moving environments use that focuses on standards of performance by describing how the work is to be done and what results are expected on a regular basis?


A) future-oriented approach
B) living job description approach
C) strategic-oriented approach
D) competency-based approach

E) B) and D)
F) B) and C)

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In order for employee empowerment to succeed, managers must retain full authority to make important decisions.

A) True
B) False

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Which of the following might be included in a job title?


A) the level within the occupational hierarchy
B) the name of the job incumbent
C) the duties involved in the job
D) the compensation scale

E) C) and D)
F) B) and D)

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When conducting a job analysis, how can the job-related information be obtained?


A) by determining what the duties of those jobs are and the skills necessary to perform the work successfully
B) by interviewing job incumbents and recording their responses
C) by breaking down each job into its requisite tasks and assigning those jobs to employees
D) by deciding who does what in an organization

E) B) and C)
F) C) and D)

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Job analysis examines not only the work that is done, but also under what conditions the work is done.

A) True
B) False

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Which of the following is accomplished through job analysis?


A) ensuring the organization is complying with employment equity legislation
B) eliminating discrepancies between internal wage rates and market rates
C) providing criteria for evaluating the performance of an employee
D) identifying ideal requirements for the job

E) All of the above
F) A) and B)

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Job design is the process of defining and arranging tasks, roles, and other processes to achieve employee goals and organizational effectiveness.

A) True
B) False

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What is a risk associated with conducting incumbent interviews as part of the job analysis process?


A) It is less effective than asking the incumbent to log his activities.
B) The incumbent may feel he is being replaced.
C) Conducting interviews is inefficient.
D) The incumbent may inflate his job description.

E) C) and D)
F) A) and D)

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You are the aquatics manager at H2O Recreation Complex, responsible for the recruitment, hiring, and training of the lifeguards and swimming instructors. What suggestions would you make to the H2O Recreation Complex director to ensure that the following job information adequately reflects the responsibilities and KSAOs that the lifeguard/swimming instructor will need to perform the job well? What specific changes should be made to ensure the job description is measurable, valid, reliable, and legally defensible? LIFEGUARD/SWIM INSTRUCTOR (part-time) H2O RECREATION COMPLEX-YMCA/YWCA Northfield, Saskatchewan H2O Recreation Complex will be offering new swimming, fitness, childcare, day camps, youth leadership, employment, and educational programs beginning this fall. We require part-time lifeguards to join our aquatics team. Lifeguards and swim instructors are the heart of H2O, reporting directly to the aquatic supervisor. Lifeguards and swim instructors will ensure that open, public swim times and swimming programs are fun and operate safely.

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1. Job title:
∙ An indicator of what the...

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Pushing decision-making responsibility up to those in management positions is the essence of empowerment.

A) True
B) False

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What do the duties of a job consist of?


A) the related tasks among various jobs
B) the tasks and activities that are distinct from each other
C) the natural units of work that are similar and related
D) a blend of complex and routine tasks

E) A) and D)
F) B) and C)

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