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Modules that plug into cars and enable insurance companies to monitor their customer's driving habits are using which of the following developments?


A) Cyber Security.
B) Artificial Intelligence.
C) Smart Computing.
D) Internet of Things.

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How does lean systems thinking in operations management relate to sustainability?


A) Its focus on improving product quality.
B) Its focus on delivering products to customers faster.
C) Its focus on reducing waste of all types.
D) Its focus on product innovation.

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When people and profit intersect,from a sustainability perspective,which of the following areas is most impacted?


A) Equitability
B) Sustainability
C) Bearability
D) Viability

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Which of the following is NOT a stakeholder,as considered from the P-People perspective of sustainability?


A) Customers
B) Government
C) Workers
D) Investors

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Which of the following statements best describes the role of sustainability measurement and reporting in many of today's firms?


A) Sustainability reporting is becoming more important,with its structure being determined by governmental regulations and requirements.
B) Sustainability reporting focuses on those issues where the reporting firm has the greatest degree of control.
C) Sustainability reporting is becoming more important with more metrics being provided by different organizations.
D) Sustainability reporting,while important,is plagued by problems involving its development and deployment and with concerns over appropriate standards.

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C

Zanda Corp.has always operated within one country.It is contemplating opening production facilities in another country.Zanda should realize:


A) Production processes used domestically should work well in a different country.
B) The means of motivating the workforce domestically may not work well in a different country.
C) The technology used domestically is often the best to use in a different country.
D) The same business model that is used domestically should apply to the foreign country.

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Which of the following environmental initiatives/programs deals most specifically with the firm's environmental management system?


A) The Kyoto Protocol
B) Responsible Care
C) ISO 14000
D) LEED certification

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C

Which of the following approaches provides management with an appropriate tool for assessing the full impact from creation to disposal of a product?


A) Life cycle assessment
B) Total cost of ownership
C) Trade-off analysis
D) Cost of quality analysis

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Which of the following statements most accurately represents the challenge of being environmentally sustainable?


A) The choices facing the firm are clear,and the obvious candidates for improvement can be easily identified.
B) It is not easy to be environmentally responsible since the trade-offs between choices are not always clear.
C) Demands for environmental responsibility are driven by forces that can mostly be ignored.
D) Being environmentally responsible is a matter of complying with government regulations.

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Which aspect of the business model is most affected by the recent advent of such companies as Fresh Now,M Tailor,Blue Apron,or Starbuck's Reserve?


A) Key customer.
B) Value Proposition.
C) Capabilities.
D) Environment.

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The following environmentally responsible process/material matrix was developed for Zanda Corp.Zanda has determined that a score of 50 is its goal at this time,but efforts to lower its score will continue regardless.What is Zanda's current score,and what is your conclusion? The following environmentally responsible process/material matrix was developed for Zanda Corp.Zanda has determined that a score of 50 is its goal at this time,but efforts to lower its score will continue regardless.What is Zanda's current score,and what is your conclusion?   A) 47,and Zanda has met its goals-no further actions are necessary. B) 47,and Zanda has met its goal but should do something about solid residue during extraction. C) 53,and Zanda has not met its goals. D) 15, (from Manufacture & Prod/Pkg/Trans) and Zanda has met its goals-no further actions are necessary.


A) 47,and Zanda has met its goals-no further actions are necessary.
B) 47,and Zanda has met its goal but should do something about solid residue during extraction.
C) 53,and Zanda has not met its goals.
D) 15, (from Manufacture & Prod/Pkg/Trans) and Zanda has met its goals-no further actions are necessary.

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Which of the following phrases BEST defines the concept of sustainability,as set out by the United Nations Brundtland Commission:


A) To reduce,minimize,and ideally eliminate pollution,thus preserving the planet and its resources for the benefit of not only today's generation but also the future.
B) To meet the needs of the present without compromising the ability of future generations to meet their needs.
C) To ensure that business and the community work together to preserve limited resources while also ensuring that business is appropriately rewarded for its efforts.
D) To foster an environment that satisfies the requirements of the triple bottom line-namely people,profit,and the planet-the keys to our future survival.

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Which of the following environmental initiatives/programs is an example of an industry-specific program aimed at improving environmental performance?


A) The Kyoto Protocol
B) Responsible Care
C) ISO 14000
D) LEED certification

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From an operations standpoint,sustainability means that:


A) Profit is not an important goal.
B) A company should focus its efforts on reducing pollution.
C) Firms should pursue profit without damaging the environment or the well-being of future generations.
D) The firm must improve how it manages its people resources since these are important to the long-term survival of the firm.

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When a company such as Patagonia makes sustainability a critical development and embeds it visibly in advertising or in its activities,we see an example of sustainability operating at which of the following levels?


A) Sustainability as Public Relations.
B) Sustainability as cost minimization.
C) Sustainability as a business model.
D) Sustainability as a company mantra.

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Which of the following sustainability issues has a significant impact on supply chain relationships?


A) Organizational culture
B) Common usage of lean systems
C) Location
D) Government regulations and tariffs

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A

The following environmentally responsible process/material matrix was developed for Zanda Corp.Zanda has determined that a score of 40 is its goal at this time,but efforts to lower its score will continue regardless.What is Zanda's current score,and what is your conclusion? The following environmentally responsible process/material matrix was developed for Zanda Corp.Zanda has determined that a score of 40 is its goal at this time,but efforts to lower its score will continue regardless.What is Zanda's current score,and what is your conclusion?   A) 53,Zanda is doing better than its goal. B) 53,Zanda is doing worse than its goal. C) 47,Zanda,is doing better than its goal. D) 47,Zanda is doing worse than its goal.


A) 53,Zanda is doing better than its goal.
B) 53,Zanda is doing worse than its goal.
C) 47,Zanda,is doing better than its goal.
D) 47,Zanda is doing worse than its goal.

Correct Answer

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What is the name of the social movement that seeks to help agricultural producers in developing countries by improving business conditions and promoting sustainability?


A) Free Farm Advocacy
B) Fair Trade
C) Fair Labor Association
D) Ethical Consumer

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The Global Reporting Initiative (GRI) produces a sustainability reporting framework to enable greater organizational transparency.Which of the following is not one of the criteria followed by GRI?


A) Investment and procurement practices
B) Equal remuneration for women and men
C) Product and service labeling
D) Emissions,effluents and waste
E) Executive political affiliations

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Recycling is a critical consideration during which stage of the product life cycle?


A) Extraction
B) Packaging/transportation
C) Usage
D) Disposal

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