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Exam 3: Understanding Your Communication Style

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Question 21

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A person is most likely to move into the excess zone when he is feeling secure and confident.

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B) False

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Question 22

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What is communication-style bias?

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Communication-style bias is the preferen...

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Question 23

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Lester listens intently,avoids the use of power at work,and makes thoughtful,deliberate decisions.He most likely has a directive communication style.

Explain the communication behaviors that demonstrate an emotive style.

Describe how a person with a reflective communication style might use style flexing to better work with an individual with a supportive communication style and vice versa.

Define what an excess zone is,and state under what conditions a person may enter this zone of their communication style.Then,explain how strengths in communication style can come across as weaknesses in the excess zone by providing examples for each style.

Case 3.1 ​ Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual. -Refer to Case 3.1.If Miguel wants to be effective with Regina,he probably needs to​

An emotive communication style operating in the excess zone is characterized by the​

Case 3.1 ​ Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual. -Refer to Case 3.1.Based on the terms Miguel uses to describe himself,he is most likely to have a(n) ____ communication style.

Managers are more effective if they are higher on the dominance continuum than on the sociability continuum.

Sociability can be defined as a tendency to​

The zone in which communication style characteristics are displayed with the most intensity is​

Leslie projects a serious attitude,expresses strong opinions,and sometimes projects an air of indifference.Leslie most likely has a directive communication style.

People with directive communication styles are more likely to make good leaders.

Describe briefly the fundamental premises that support communication styles.

People should avoid communicating within the ____________________ in order to maintain good relations with others.

When trying to improve relations with someone who has a supportive communication style,you should show a sincere interest in the person.

The concept of communication style bias supports the theory that "opposites attract."

Explain two basic characteristics of sociability as it is used in the communication style model.

Successful people in the business world tend to be higher on the sociability continuum.