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Exam 10: Managing Human Resources

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Question 1

Multiple Choice

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Assessment centers are best if they are used to select________ .

A) unskilled workers
B) routine operatives in the firm
C) semiskilled workers
D) senior management

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Question 2

Multiple Choice

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By 2020, the 15 to 24 age group in the Arab world is projected to increase to around________ .

A) 78 million
B) 138 million
C) 58 million
D) 118 million

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Question 3

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list and discuss five of the six best- known selection devices that managers can use to reduce, accept, and reject errors when hiring new employees.

There are three types of orientation: work unit orientation, organization orientation, and procedural orientation.

Successful orientation, whether formal or informal, results in an outsider- insider transition that _________ .

A list of the minimum qualifications or requirements needed by an employee to perform a job is known as a ________.

Which of the following is a disadvantage of recruiting at colleges?

"Family- friendly benefits" commonly include programs like _________ .

A selection device is valid if it measures the same thing consistently.

When an organization _________ _, it may need to eliminate jobs.

In Lebanon, labor laws _________ .

The first _________ activities of the human resource management (HRM) process ensure that competent employees are identified and selected.

The final three activities of the HRM process _________ .

Women's work in Arab countries has remained much the same over the last few decades.

Today's progressive workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

discuss the work situation of women in Arab organizations, and list the ways in which HR managers can create a female- friendly work environment.

Job analysis is concerned with which of the following human resource planning aspects?

The New Hire (Scenario) Fadia begins her career working in the human resources department of a major corporation in UAE. She is asked to help ensure that the organization is following the legal guidelines for employment. -To demonstrate its _________, Fadia wants a selection process that measures the same thing consistently.

A(n) ________ that includes both positive and negative aspects about the job and the company provides higher job satisfaction and lower turnover.

The Internal Hire (Scenario) Wael is a new sales manager for The Nile Group, a healthcare finance consulting firm. Wael was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job. Thus, Wael is especially aware of potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Wael is a little concerned over constant reports that his sales folks are unreasonably demanding of sales administration and customer service personnel. Although Wael knows that one of his salespeople is very difficult to deal with at times, he believes the rest are being painted with the same brush unfairly. With management's approval, Wael administers a survey to sales administration and customer service staff, asking them to respond to items that reflect the actual job behaviors of sales employees from all four regions. The surveys are randomized to eliminate potential biases. He then compares his region's evaluation against that of the others. This is most representative of what performance evaluation method?