Question 1

"Ella, I have enjoyed mentoring you. Now, let's summarize what we have discussed about change. First, change is happening more rapidly and dramatically than at any other time in history. Second, if you don't anticipate change and adapt to it, you and your firm ________," explained retired CEO Randall Pearson.

Accepted Answer

A)   will nonetheless thrive due to decreasing globalization
B)   will not thrive in a competitive business world
C)   will not thrive unless you eliminate flexible work arrangements like virtual teamwork
D)   will nonetheless thrive if you increase costs
E)   will not thrive unless employee skills are held static, meaning they are unchanged

Question 2

Reductions in the average cost of a unit production as the total volume produced increases is

Accepted Answer

A)   systematic management.
B)   economies of scale.
C)   Hawthorne effect.
D)   human relations.
E)   trial-and-error.

Question 3

The use of quantitative management is limited because

Accepted Answer

A)   it is difficult to discontinue the use of this process once it has been established.
B)   many of the decisions managers face are nonroutine and unpredictable.
C)   managers are oriented more toward things than toward people.
D)   it holds that all aspects of a management decision should mandatorily be expressed through mathematical symbols and formulas.
E)   it believes that economic needs have precedence over social needs. B

Question 4

Taylor's theory is criticized because it

Accepted Answer

A)   ignored job-related social and psychological factors by emphasizing only money as a worker incentive.
B)   was vested in too many people.
C)   was too simplistic to be applicable to the real world.
D)   treated the principles as universal truths for management.
E)   promoted a unity of interest between employees and management.

Question 5

Discuss quantitative management as a contemporary approach to management.

Accepted Answer

During World War II, military planners b...

Question 6

Managers will use the methods of quantitative management as ________ in the decision process.

Accepted Answer

A)   absolute truth
B)   a supplement
C)   definitive
D)   the only valid approach
E)   worst case

Question 7

Management knowledge and practices continue to evolve because

Accepted Answer

A)   time passes, and change occurs.
B)   business has become less global.
C)   demands for achieving greater innovation and lower cost are decreasing.
D)   global competition is lessening.
E)   change should not be anticipated nor implemented.

Question 8

What was Henry L. Gantt's contribution to scientific management?

Accepted Answer

Henry L. Gantt expanded on the piece-rat...

Question 9

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Accepted Answer

A)   remuneration
B)   discipline
C)   esprit de corps
D)   centralization
E)   scalar chain

Question 10

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Accepted Answer

A) True 
 B)False

Question 11

You are a new manager. What books will you read to learn about different management techniques and why?

Accepted Answer

The answer of You are a new manager. What books...

Question 12

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Accepted Answer

A)   Adam Smith
B)   Frederick Taylor
C)   Max Weber
D)   Henri Fayol
E)   Abraham Maslow

Question 13

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Accepted Answer

A)   human relations
B)   administrative management
C)   scientific management
D)   bureaucracy
E)   systematic management E

Question 14

________ are inputs used by organizations.

Accepted Answer

A)   Raw materials
B)   Trademarks
C)   Esprit de corps
D)   Contingencies
E)   Incentives A

Question 15

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Accepted Answer

A)   the need for skilled workers.
B)   many subjective judgments by managers.
C)   authority that resides in positions.
D)   the need for rules and controls.
E)   the need for organization.

Question 16

Describe the contingency perspective of management.

Accepted Answer

Building on systems theory ideas, the co...

Question 17

A principle of the human relations approach is that

Accepted Answer

A)   scientific methods should be applied to analyze work.
B)   social needs mattered more than economic needs.
C)   management should cooperate with workers to ensure that jobs match plans.
D)   wasteful movements can be identified and removed to increase productivity.
E)   management is a profession and can be taught.

Question 18

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

Accepted Answer

A)   scientific management
B)   systematic management
C)   bureaucratic
D)   human relations
E)   administrative management

Question 19

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers)  face in a workplace in which

Accepted Answer

A)   sexism and pay inequities remain.
B)   women should be more reactive, and less proactive, in addressing challenges.
C)   women should take fewer risks.
D)   women should pursue less ambitious goals.
E)   women should defer to men during negotiations.

Question 20

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Accepted Answer

A)   She was more interested in the human side of management.
B)   She disavowed the usefulness of scientific management principles.
C)   She did not believe that bureaucratic positions can foster specialized skills.
D)   She realized how the piece-rate system affected productivity.
E)   She understood how mass production was encouraged by the Industrial Revolution.

Exam 2: The Evolution of Management

Correct Answer
verified

Reductions in the average cost of a unit production as the total volume produced increases is

Correct Answer
verified

The use of quantitative management is limited because

Correct Answer
verified
B

Taylor's theory is criticized because it

Correct Answer
verified

Discuss quantitative management as a contemporary approach to management.

Correct Answer
verified
During World War II, military planners b...
View Answer

Managers will use the methods of quantitative management as ________ in the decision process.

Correct Answer
verified

Management knowledge and practices continue to evolve because

Correct Answer
verified

What was Henry L. Gantt's contribution to scientific management?

Correct Answer
verified
Henry L. Gantt expanded on the piece-rat...
View Answer

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Correct Answer
verified

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Correct Answer
verified

You are a new manager. What books will you read to learn about different management techniques and why?

Correct Answer
verified

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Correct Answer
verified

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Correct Answer
verified
E

________ are inputs used by organizations.

Correct Answer
verified
A

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Correct Answer
verified

Describe the contingency perspective of management.

Correct Answer
verified
Building on systems theory ideas, the co...
View Answer

A principle of the human relations approach is that

Correct Answer
verified

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

Correct Answer
verified

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers) face in a workplace in which

Correct Answer
verified

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Correct Answer
verified

Exam 2: The Evolution of Management

Correct AnswerverifiedShow Answer

Reductions in the average cost of a unit production as the total volume produced increases is

Correct AnswerverifiedShow Answer

The use of quantitative management is limited because

Correct AnswerverifiedB

Taylor's theory is criticized because it

Correct AnswerverifiedShow Answer

Discuss quantitative management as a contemporary approach to management.

Correct AnswerverifiedDuring World War II, military planners b...View AnswerShow Answer

Managers will use the methods of quantitative management as ________ in the decision process.

Correct AnswerverifiedShow Answer

Management knowledge and practices continue to evolve because

Correct AnswerverifiedShow Answer

What was Henry L. Gantt's contribution to scientific management?

Correct AnswerverifiedHenry L. Gantt expanded on the piece-rat...View AnswerShow Answer

According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

Correct AnswerverifiedShow Answer

Management could NOT emerge as a formal discipline even after the Industrial Revolution ended.

Correct AnswerverifiedShow Answer

You are a new manager. What books will you read to learn about different management techniques and why?

Correct AnswerverifiedShow Answer

________ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Correct AnswerverifiedShow Answer

In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.

Correct AnswerverifiedE

________ are inputs used by organizations.

Correct AnswerverifiedA

According to Max Weber, bureaucratic positions foster specialized skills, eliminating

Correct AnswerverifiedShow Answer

Describe the contingency perspective of management.

Correct AnswerverifiedBuilding on systems theory ideas, the co...View AnswerShow Answer

A principle of the human relations approach is that

Correct AnswerverifiedShow Answer

The ________ approach to management was criticized for being too simplistic, believing that a happy worker was a productive worker.

Correct AnswerverifiedShow Answer

In her book, Lean In: Women, Work and the Will to Lead, Sheryl Sandberg discusses the challenges women (including mothers) face in a workplace in which

Correct AnswerverifiedShow Answer

Lillian Gilbreth studied how job satisfaction motivated employees, how motion studies could be used to help disabled individuals perform jobs, and how fatigue and stress affected workers' well-being and productivity. Why did she focus her attention in these areas?

Correct AnswerverifiedShow Answer

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B

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During World War II, military planners b...
View Answer

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Henry L. Gantt expanded on the piece-rat...
View Answer

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E

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A

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Building on systems theory ideas, the co...
View Answer

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