Question 1

The purpose of an ARP request is to determine the MAC address for a specified IP address.

Accepted Answer

A) True 
 B)False

Question 2

On Windows machines,what command do you use to verify network settings?

Accepted Answer

A)   checknetconfig
B)   getipconfig
C)   ipconfig
D)   None of the above

Question 3

What is the difference in a serial interface with a status of down and a status of administratively down?
Status of down means the interface is shut down.
Administratively down means the link is lost and probably disconnected.

Accepted Answer

A) True 
 B)False

Question 4

The show ip interface brief command shows Yes on the OK? column.This indicates that Keepalive packets are being exchanged.

Accepted Answer

A) True 
 B)False

Question 5

ARP stands for Address Resolution Protocol.

Accepted Answer

A) True 
 B)False

Question 6

The network administrator notices that the hourly plot of a router's data traffic varies from hour to hour.What does this information tell the network administrator?

Accepted Answer

A)  This is most likely normal operation.
B)  The network administrator needs to compare this hourly plot with expected hourly plots of the router's data traffic.
C)  The network administrator should run diagnostics on the router, and the most likely problem is someone is trying to break into the system.
D)  The router needs to be rebooted.

Question 7

The last step in network problem resolution is _______.

Accepted Answer

A)   Documenting findings, actions, and results
B)   Calling tier 1 support to close the problem ticket
C)   Checking with the user to make sure the problem has not occurred again
D)   Duplicating the problem resolution on an identical machine

Question 8

IP address conflicts are most common with which network configuration?

Accepted Answer

A)   Manually assigned IP addresses
B)   DHCP IP address assignment
C)   Class B subnetting
D)   Class C subnetting

Exam 11: Troubleshooting

What is the difference in a serial interface with a status of down and a status of administratively down? Status of down means the interface is shut down. Administratively down means the link is lost and probably disconnected.

Correct Answer
verified

IP address conflicts are most common with which network configuration?

Correct Answer
verified

The purpose of an ARP request is to determine the MAC address for a specified IP address.

Correct Answer
verified

ARP stands for Address Resolution Protocol.

Correct Answer
verified

The network administrator notices that the hourly plot of a router's data traffic varies from hour to hour.What does this information tell the network administrator?

Correct Answer
verified

The show ip interface brief command shows Yes on the OK? column.This indicates that Keepalive packets are being exchanged.

Correct Answer
verified

The last step in network problem resolution is _______.

Correct Answer
verified

On Windows machines,what command do you use to verify network settings?

Correct Answer
verified

Exam 11: Troubleshooting

What is the difference in a serial interface with a status of down and a status of administratively down? Status of down means the interface is shut down. Administratively down means the link is lost and probably disconnected.

Correct AnswerverifiedShow Answer

IP address conflicts are most common with which network configuration?

Correct AnswerverifiedShow Answer

The purpose of an ARP request is to determine the MAC address for a specified IP address.

Correct AnswerverifiedShow Answer

ARP stands for Address Resolution Protocol.

Correct AnswerverifiedShow Answer

The network administrator notices that the hourly plot of a router's data traffic varies from hour to hour.What does this information tell the network administrator?

Correct AnswerverifiedShow Answer

The show ip interface brief command shows Yes on the OK? column.This indicates that Keepalive packets are being exchanged.

Correct AnswerverifiedShow Answer

The last step in network problem resolution is _______.

Correct AnswerverifiedShow Answer

On Windows machines,what command do you use to verify network settings?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified