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Thomas, a kindergarten teacher, ignores his students' bad conduct and rewards them when they are obedient. As a result, they always listen to him and do as he says. In this scenario, Thomas is using a(n) _____.


A) intrinsic motivation technique
B) systematic desensitization technique
C) free association technique
D) behavior modification technique

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In the context of reinforcement theory, schedules in which the amount of time that must pass before a reward is given can change from one reward period to another are termed:


A) fixed interval schedules.
B) variable interval schedules.
C) fixed ratio schedules.
D) variable ratio schedules.

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Agents are more likely than principals to take risks when they make decisions.

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In the context of reinforcement theory, the term "outcome" refers to the behavior that we exhibit in reaction to a stimulus.

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Which of the following options reinforces behavior as a function of how many times it occurs?


A) Fixed interval schedule
B) Variable interval schedule
C) Continuous schedule
D) Ratio schedule

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Identify a true statement about motivation and needs.


A) Money has the potential to satisfy all the needs proposed by Maslow and Alderfer.
B) Motivation at work is a small determinant of what will occur on the job.
C) Need-based theories adequately explain human motivation and its causes.
D) Most people fulfill their self-actualization needs by earning vast amounts of money.

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Identify a true statement about expectancy theory.


A) It is a need-based theory of motivation.
B) It is a simple theory from a cognitive perspective.
C) It deals with the actual relationships between the components in the model.
D) It is used to estimate the force operating on an employee to increase her or his effort.

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What is reinforcement theory?

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Answers will vary. Reinforcement theory ...

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When underpayment inequity is perceived, an employee will most likely:


A) reduce his or her inputs.
B) decrease his or her outcomes.
C) feel that any effort will be fairly rewarded.
D) exert effort at work.

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Which of the following statements is true of equity theory?


A) It is a need-based theory of motivation.
B) It suggests that everyone calculates the ratio of inputs to outcomes.
C) It focuses on what motivates a person, rather than on how that motivation occurs.
D) It suggests that everyone shares equally in any outcomes regardless of their contributions.

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Which of the following statements is an important aspect of Clayton Alderfer's ERG theory?


A) In ERG theory, Abraham Maslow's three categories of needs are expanded into five categories of needs.
B) According to ERG theory, people always march neatly up the hierarchy of needs.
C) According to ERG theory, only one level of need is capable of motivating behavior at any given time.
D) In ERG theory, Clayton Alderfer allowed for multiple levels of needs being prepotent.

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In the context of need-based theories of motivation, which of the following theories identifies motivators and hygiene factors as two sets of conditions at work that can satisfy needs?


A) Social learning theory
B) Expectancy theory
C) Dual factor theory
D) Equity theory

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Identify a true statement about goal theory.


A) It posits that employees are most motivated by vague and unspecific goals.
B) It posits that impossible goals are the most effective in motivating employees.
C) It suggests that easy goals are preferable to difficult goals.
D) It suggests that not all goals are created equal.

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In the context of equity theory, an employee would be said to perceive underpayment inequity if his or her input-outcome ratio:


A) is less favorable than that of a comparison person.
B) exceeds his or her expectation.
C) is equal to that of a comparison person.
D) meets his or her expectation.

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Which of the following options refers to a person's perception of the probability that an increase in effort will result in an increase in performance?


A) Valence
B) Instrumentality
C) Expectancy
D) Dissonance

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Imagine a scenario where a man is stranded on a desert island. He first finds a source of potable water and some fruits to eat. Only after his thirst and hunger are satisfied does he set about building a shelter for the night. Once the man has met his physiological and security needs, he will set about searching for other people on the island. Which of the following needs of the man stranded on a desert island does this scenario illustrate?


A) Self-actualization needs
B) Intrinsic motivation
C) Creative behavior
D) Prepotent needs

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In the context of agency theory, which of the following is a difference between agents and principals?


A) Agents are the owners of a business, whereas principals are the managers of a business.
B) Agents take risks when they make decisions, whereas principals do not take risks.
C) Agents are less likely than principals to focus on a short time horizon.
D) Agents often have more information about the day-to-day business than do principals.

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In the context of Abraham Maslow's hierarchy of needs, which of the following best describes an individual's self-actualization need?


A) The need for food or water
B) The need to have a safe and secure environment
C) The need to reach one's personal potential
D) The need to have a positive view of oneself

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Agency theory provides HR managers with a useful framework for trying to deal with conflicts of interest so that everyone works toward the common organizational goals.

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The assembly-line workers of Autowon Inc. petitioned the top management to provide basic amenities such as access to potable water and a clean working environment. In the context of Abraham Maslow's hierarchy of needs, this scenario illustrates the workers' _____.


A) physiological needs
B) security needs
C) social needs
D) esteem needs

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