Question 1

Essential factors in __________ management for the ambulatory care setting include conducting adequate patient education and follow-up.

Accepted Answer

The answer of Essential factors in __________ management for the...

Question 2

Which model analyzes what people believe to be true about themselves and their health?

Accepted Answer

A)   The health belief model
B)   Elisabeth Kübler-Ross's stages of grief
C)   The holistic model

Question 3

Which of the following aspects should be included in the patient's health record regarding education intervention?

Accepted Answer

A)   Patient's response
B)   Material covered
C)   Date of each session
D)   Individual conducting each intervention
E)   All of the above

Question 4

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

Accepted Answer

A) True 
 B)False

Question 5

If the medical assistant stands in front of the patient or within the person's field of vision before beginning to speak, which of the following patients would benefit most?

Accepted Answer

A)   A patient with vision loss
B)   A patient with hearing loss
C)   A patient who does not speak English
D)   A patient who is unable to walk

Question 6

A crucial aspect of successful patient teaching is

Accepted Answer

A)   restate.
B)   repeat.
C)   rephrase.
D)   ask for feedback.

Question 7

Mr. Ignatio tells Taylor, the medical assistant, that he is really worried about developing foot ulcers because of his diabetic condition. Taylor has only 10 minutes to spend on patient education today, and he planned to review glucometer techniques. What is the best approach?

Accepted Answer

A)   Tell Mr. Ignatio they will discuss his circulation problems at the next visit.
B)   Continue with the lesson on glucometers, because that material is more important.
C)   Give Mr. Ignatio a handout about foot care.
D)   Explain the importance of foot care and then cover questions about his glucometer.

Question 8

Providing an 83-year-old patient a DVD about diabetes is not an effective teaching method.

Accepted Answer

A) True 
 B)False

Question 9

If a patient is extremely anxious about a diagnosis, it is best to provide comprehensive information about the disease process at that time.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a guideline to follow when developing or ordering educational supplies?

Accepted Answer

A)   Material should be written using lay language at the sixth- to eighth-grade level.
B)   Information should be well organized.
C)   The medical assistant should check for accuracy.
D)   The material should promote specific pharmaceutical companies.

Question 11

Reflection can be an excellent communication tool to use when a patient is angry about a diagnosis.

Accepted Answer

A) True 
 B)False

Question 12

You are responsible for developing a patient education pamphlet on diabetes mellitus. Which factor is most important to remember?

Accepted Answer

A)   Using correct medical terminology about the disease process
B)   Creating a comprehensive, complex description of the complications of the disease
C)   Using language that a sixth- to eighth-grader can understand
D)   Creating different pamphlets for male and female patients

Question 13

Copies of teaching materials should be available in other __________ when possible.

Accepted Answer

The answer of Copies of teaching materials should be available...

Question 14

Material should be written in lay language at a(n) __________ grade level to promote general patient understanding.

Accepted Answer

The answer of Material should be written in lay language...

Question 15

The patient may use defense mechanisms as protection from the realities of a serious disease.

Accepted Answer

A) True 
 B)False

Question 16

A major problem with delivering high-quality patient education in the ambulatory setting is the lack of __________.

Accepted Answer

The answer of A major problem with delivering high-quality patient...

Question 17

Often the key to patient understanding and __________ is involvement of family members.

Accepted Answer

The answer of Often the key to patient understanding and...

Question 18

The medical assistant should not automatically release healthcare information to the spouse of the patient.

Accepted Answer

A) True 
 B)False

Question 19

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

Accepted Answer

A) True 
 B)False

Question 20

The medical assistant just completed a short teaching intervention with Mr. Ignatio and his wife about diabetic foot care. Summarize the details that should be included in the documentation entry.

Accepted Answer

Documentation should clearly describe th...

Exam 22: Patient Education

Copies of teaching materials should be available in other __________ when possible.

Correct AnswerverifiedShow Answer

A crucial aspect of successful patient teaching is

Correct AnswerverifiedShow Answer

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

Correct AnswerverifiedShow Answer

Often the key to patient understanding and __________ is involvement of family members.

Correct AnswerverifiedShow Answer

The patient may use defense mechanisms as protection from the realities of a serious disease.

Correct AnswerverifiedShow Answer

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

Correct AnswerverifiedShow Answer

Which of the following aspects should be included in the patient's health record regarding education intervention?

Correct AnswerverifiedShow Answer

Which of the following is not a guideline to follow when developing or ordering educational supplies?

Correct AnswerverifiedShow Answer

The medical assistant should not automatically release healthcare information to the spouse of the patient.

Correct AnswerverifiedShow Answer

Reflection can be an excellent communication tool to use when a patient is angry about a diagnosis.

Correct AnswerverifiedShow Answer

A major problem with delivering high-quality patient education in the ambulatory setting is the lack of __________.

Correct AnswerverifiedShow Answer

Providing an 83-year-old patient a DVD about diabetes is not an effective teaching method.

Correct AnswerverifiedShow Answer

The medical assistant just completed a short teaching intervention with Mr. Ignatio and his wife about diabetic foot care. Summarize the details that should be included in the documentation entry.

Correct AnswerverifiedDocumentation should clearly describe th...View AnswerShow Answer

You are responsible for developing a patient education pamphlet on diabetes mellitus. Which factor is most important to remember?

Correct AnswerverifiedShow Answer

Essential factors in __________ management for the ambulatory care setting include conducting adequate patient education and follow-up.

Correct AnswerverifiedShow Answer

Material should be written in lay language at a(n) __________ grade level to promote general patient understanding.

Correct AnswerverifiedShow Answer

If a patient is extremely anxious about a diagnosis, it is best to provide comprehensive information about the disease process at that time.

Correct AnswerverifiedShow Answer

If the medical assistant stands in front of the patient or within the person's field of vision before beginning to speak, which of the following patients would benefit most?

Correct AnswerverifiedShow Answer

Which model analyzes what people believe to be true about themselves and their health?

Correct AnswerverifiedShow Answer

Mr. Ignatio tells Taylor, the medical assistant, that he is really worried about developing foot ulcers because of his diabetic condition. Taylor has only 10 minutes to spend on patient education today, and he planned to review glucometer techniques. What is the best approach?

Correct AnswerverifiedShow Answer

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Documentation should clearly describe th...
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