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Exam 7: Reflecting Feelings: a Foundation of Client Experience

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Question 31

Multiple Choice

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The first task in eliciting and reflecting feelings is to _________ key emotional words expressed by the client.

A) recognize
B) paraphrase
C) reflect
D) confront

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Question 32

Multiple Choice

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Sorting out mixed feelings is best done, according to the authors, by:

A) using the exact words of the client.
B) paraphrasing feelings clearly, encouraging, and then summarizing.
C) noting ambivalent words such as "confusion" and discovering underlying deeper feelings through questioning and reflection of feeling.
D) carefully bringing out additional specifics of the client's emotional world.

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Question 33

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Which of the following is basic to empathic understanding?

Instructions: Which of the following client emotional presentations are sensorimotor, concrete, formal operational, or dialectic / systemic? -____ "As I reflect on it, I think I am sad in many such situations.Loss and difficulties between people really trouble me."

Social emotions include:

The client enters the room and immediately starts crying.After a short time, she says, "I'm totally upset.I can't sleep.I feel so anxious." She then starts crying again. She is displaying a(n) ____.

____________ clients may demonstrate a general tension and increased breathing rate, averted eyes or raised eyebrows, furrowed brow, biting the lips, crossed arms, or anxious playing with fingers.

Instructions: Which of the following client emotional presentations are sensorimotor, concrete, formal operational, or dialectic / systemic? -____ Angry eyes, blazing with fire, "DAMN!!"

In order to reflect feeling, the interviewer must first identify the presenting emotion.Which of the following is NOT a method to identify feelings?

Instructions: Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: Yes, somehow it just doesn't seem fair.I've taken care of myself, worked hard and my spouse just says I'm angry and bitter.It hurts. -____ "The situation isn't fair after you've worked so hard to do right."

Instructions: Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: I really wonder what's going to happen to me.I find myself aging faster than I anticipated.I simply can't do all that I'd like to do anymore.It makes me sick just to think of it.I'm confused and worried. -____ "You are wondering how to cope with the changes that age is bringing to you."

Instructions: Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling. Client: I really wonder what's going to happen to me.I find myself aging faster than I anticipated.I simply can't do all that I'd like to do anymore.It makes me sick just to think of it.I'm confused and worried. -____ "Confused and worried?"

With some clients, the brief acknowledgment of ____ may be more appropriate.

Which of the following is the emotional center of the brain?

Acknowledging feelings is:

Which one of the following is an example of a suggestion to help clients focus more on positive emotions?

If a client is continually talking about negative emotions, which of the following is most true and helpful?

Feelings are physical and mental.

Imagine you are talking with a client who has lost a grandparent.Provide examples of sensorimotor, concrete, formal, and dialectic-systemic expressions of emotion.

Which of the following is a common quality of both paraphrasing and reflection of feeling?