A) Keep your message short and simple.
B) Use trite business phrases.
C) Include clichés, slang, and buzzwords in the message.
D) Show exuberance in your messages.
Correct Answer
verified
Multiple Choice
A) redundancy
B) excessive expression
C) opening filler
D) empty word
Correct Answer
verified
Multiple Choice
A) proofreading
B) evaluating
C) editing
D) anticipating
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) Are the cover page and text in the correct format?
B) Have I spelled everyone's name correctly?
C) Does the report achieve my purpose?
D) Will my supervisor finally recognize my talent and promote me?
Correct Answer
verified
Multiple Choice
A) The task force made a recommendation to start a wellness program.
B) Our supervisor made a decision to eliminate overtime.
C) The jury concluded that the defendant was guilty.
D) The accountant will perform an analysis of the quarter's financial statements.
Correct Answer
verified
Multiple Choice
A) A significant amount of a writer's time should be spent in this phase.
B) Expert writers can expect to get their documents correct on the first try.
C) Do not attempt to revise as you write; revision must always take place at the end.
D) The first version of a document is usually satisfactory for most business messages.
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) redundancies
B) excessive expressions
C) long lead-ins
D) opening fillers
Correct Answer
verified
Multiple Choice
A) redundancies
B) excessive expressions
C) long lead-ins
D) opening fillers
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) Every effort should be made to notify each and every employee without delay of next week's gathering.
B) First and foremost, it is imperative that all employees be notified of next week's assembly.
C) It is the duty of all supervisors to inform their subordinates of next week's congregation.
D) Please let your employees know about next Friday's meeting.
Correct Answer
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Multiple Choice
A) The health care industry has great dependence upon highly trained staff.
B) The task force reached a conclusion that the company should go public.
C) In some parts of the world, business is not conducted over meals.
D) We have made plans to create a reduction in our operating expenses.
Correct Answer
verified
Short Answer
Correct Answer
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Multiple Choice
A) Understanding this new software is easier said than done.
B) If you study hard, you'll pass the CPA exam with flying colours.
C) Just do your best during your job interview.
D) The best business communicators are able to think outside of the box.
Correct Answer
verified
Multiple Choice
A) It contains unnecessary redundancy.
B) It is a stale expression that other writers have used over the years.
C) It is unclear because it is too technical.
D) It sounds professional and businesslike.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) verbs that have been converted to nouns
B) long lead-ins
C) trite business phrases
D) redundancies
Correct Answer
verified
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