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Once a company has decided upon its positioning, either for the corporation as a whole, or for one of its brands, it must be able to communicate __________ the parameters of that position to __________.


A) succinctly, a number of audiences
B) verbosely, a number of audiences
C) succinctly, one audience
D) verbosely, one audience

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An element of the positioning statement may be only implied.

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Which of these companies uses a strategy of customer intimacy?


A) BMW
B) Apple
C) McDonald's
D) Verizon

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Why should positioning statements be succinct? How can this be achieved?

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A simple statement facilitates communica...

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Which of these companies uses a product leadership strategy?


A) Apple
B) FedEx
C) Verizon
D) McDonald's

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Perceptual maps allow managers to see graphical depictions of where their brands are, and where their competitors are, in the minds of their customers.

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Which of the following is NOT true based on this perceptual map? Which of the following is NOT true based on this perceptual map?   A)  Paris and Rome are seen as places where there is lots to see and do, but they're relatively expensive. B)  Nassau and Tampa are perceived as beach trips that are relatively affordable. C)  The first customer segment is very well-served. D)  The second customer segment is seeking more to do on their holiday and is not concerned about price.


A) Paris and Rome are seen as places where there is lots to see and do, but they're relatively expensive.
B) Nassau and Tampa are perceived as beach trips that are relatively affordable.
C) The first customer segment is very well-served.
D) The second customer segment is seeking more to do on their holiday and is not concerned about price.

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Which of the following is one of three basic corporate strategies for creating value and achieving market stature?


A) operational excellence
B) development leadership
C) quality placement
D) customer innovation

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To write a good positioning statement, you need to know who you are trying to persuade.

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Positioning is mostly about


A) identity.
B) physical elements.
C) targeting.
D) advertising.

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Positioning statements should not be used as advertising taglines.

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Positioning is about designing a product to have benefits that the target segment will value.

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A positioning statement will __________ customers who are not addressed in the statement.


A) be used by
B) have no meaning to
C) encourage purchases by
D) be confusing to

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A positioning statement should target employees and shareholders.

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The three basic corporate strategies to creating value and achieving market stature were originally described by Michael Treacy and Fred Wiersema in The Discipline of Market Leaders.

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The positioning statement can serve as an internal memorandum keeping all managers aligned as a basic guiding principle in all their collective decisions, so as to enhance the likelihood of __________ in the results of those decisions.


A) innovation
B) consistencies
C) success
D) employees' support

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Consider price, quality, availability, and promotions.Which combinations of these make the most sense? Why?

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The most appropriate combinations are (1...

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A positioning statement captures how you want to


A) be perceived.
B) manage your business.
C) describe your customers.
D) improve your product.

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Customer intimacy refers to companies that


A) pride themselves on quality and innovation.
B) are willing to tailor their products to particular customer needs.
C) target and position themselves high in the market.
D) are good at production, delivery, price, and convenience.

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The USP concept captures the


A) product category.
B) target segment.
C) product's position.
D) competition.

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