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What is the best way to stay ahead of the competition?


A) focus on profits
B) remain customer centric
C) focus on what the CEO wants
D) study the competition

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B

The outcome orientation style of ethics is called deontological ethics.

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Advertising's goal is to enhance


A) brand image.
B) profit.
C) marketing.
D) purchases.

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The ethics orientation toward fair process is


A) teleological.
B) justilogical.
C) deontological.
D) consequentialism.

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Why do accounting and finance need to acknowledge the importance of marketing?


A) because marketing generates sales
B) because the CEOs do
C) because marketing generates buzz
D) because a monopoly is the only way to make a profit

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Marketing shows the evolution of markets.This is the change from an industry just having production and sales to having true relationships with its customers.

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One reason marketers translate their efforts into dollars is to


A) reduce the importance of marketing expenses.
B) make business decisions with the company's executives.
C) be able to direct sales.
D) communicate with customers.

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Why is it important to not go overboard on efforts to quantify marketing's results? Describe why segmentation strategy and advertising's results should not be overanalyzed.

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If you go overboard to quantify marketin...

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Most companies perform the marketing function easily.

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What is one of the largest factors stressing out marketers these days?


A) the pressure to increase stock price
B) the pressure to prove they are valuable
C) the pressure to show results
D) the pressure to produce more money than R&D

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C

Marketing is defined as an exchange between a firm and its customers.

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Direct-to-consumer ads are not used to market pharmaceutical drugs because it is unlikely patients will ask their doctor for a particular brand name.

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Marketing management is the overseeing of the processes of the 5Cs, STP, and 4Ps components.

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Marketing research isn't needed if a company listens to its customers.

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Define marketing's exchange relationship.

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Marketing is defined to be an exchange b...

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The first step in the marketing management framework is


A) the 5Cs.
B) the 4Ps.
C) STP.
D) segmentation.

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Which of the following provides a systematic way to think about marketing?


A) the 5Cs
B) marketing framework
C) advertising principles
D) business ethics

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B

Marketing can make customers happier, which makes companies


A) more profitable.
B) less vulnerable.
C) more operational.
D) more ductile.

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You'll always be a step ahead of your competition if you simply think about your profit.

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Meredith owns a consulting firm that advises on intellectual property.She would hire a marketer but she doesn't because you cannot market a consulting firm.

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