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Describe what you should do about the Bluetooth feature when a Bluetooth device is not connected to your mobile device.

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The Bluetooth pairing process is a secur...

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Mobile device peripherals like headsets or keyboards often use this type of wireless connection.


A) Cellular
B) Wi-Fi
C) Bluetooth
D) NFC

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Describe Apple's Two-Step Verification versus its Two-Factor Authentication.

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Two-Step Verification has been available...

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Describe how an iPhone user can control usage of cellular data to avoid unnecessary charges.

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An iPhone user can control usage of cell...

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Which of the following is an acronym for a category of software used to enforce policies for BYOD?


A) NFC
B) MDM
C) SIM
D) MiFi

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Even with the Lock Screen password turned on you can make an emergency call from a smartphone.

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What is your first email account on an Android device?


A) POP3
B) Gmail
C) Hotmail
D) Outlook.com

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Describe a mobile device feature that can save you money by avoiding expensive cellular data fees.

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A money-saving feature that is...

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What wireless standard is used by Apple to make payments at retailers with systems that support the Apple Pay feature?


A) Airplane mode
B) NFC
C) BYOD
D) mobile hotspot

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Use this service to synchronize data on your iOS device with a Mac or PC.


A) Android
B) Google
C) iTunes
D) iCloud

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Complete the following sentence: Android and iOS have …


A) passcode lock turned on by default.
B) Emergency 911 disabled by default.
C) Location services turned on and mandatory.
D) automatic update enabled by default.

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Describe tethering of mobile devices.

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The tethering feature allows y...

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Briefly describe how virtualization is used in mobile device management.

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Some mobile device management products i...

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The ability to track the whereabouts of a device is enabled by ________.


A) Wi-Fi
B) MiFi
C) Bluetooth
D) location services

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What option on a mobile device turns off all radio frequency (RF) signals?


A) MDM
B) Location service
C) Tethering
D) Airplane mode

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This mobile device feature prevents accidental touch actions.


A) GPS
B) Passcode
C) Lock screen
D) Face ID

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Both iOS and Android devices can be configured to connect to an Exchange mail server.

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Open this iOS feature by swiping up from the bottom of the Home screen. From here you can control sound, brightness, the clock, and the camera. You can also quickly turn many options on or off, such as Airplane mode, Wi-Fi, Bluetooth, Do Not Disturb, and Mute.


A) Settings
B) iCloud
C) Notification Center
D) Control Center

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What type of account is required on a mobile device using the Android OS?


A) Microsoft account
B) Apple ID
C) Google account
D) Domain account

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Briefly explain how a Web-based portal can be used by employers to give their employees access to work apps and data using mobile devices.

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Employers may use a Web-based portal to ...

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