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The difference between average and above-average returns is that average returns are returns that an investor expects to earn from an investment as compared to other investments with similar stock prices, while above-average returns are in excess of expectations for similarly priced stocks.

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The resource-based view of the firm:


A) emphasizes that it is difficult to achieve and sustain a competitive advantage based on resources alone.
B) argues that the industry environment has a stronger influence on firms' ability to implement strategies successfully than does the competitive environment.
C) calls for firms to focus on their homogeneous capabilities to compete against their rivals.
D) suggests that vision and mission are marketing messages not tied to strategic plans.

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The rapid rate of technological diffusion has increased the competitive benefits of patents.

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The Chambers of Commerce of cities and towns often implore citizens to buy from local businesses.This is because the organization's role as a taxpayer is MOST important to __________ as stakeholders.


A) major suppliers of capital
B) shareholders
C) host communities
D) unions

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Successful strategic leaders are:


A) committed to helping the firm create value for all stakeholder groups.
B) committed to nurturing those around them.
C) decisive.
D) All of these are correct.

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Hypercompetition is a characteristic of the current competitive landscape.Define hypercompetition, and identify its primary drivers.How can organizations survive in a hypercompetitive environment?

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Hypercompetition is a condition where co...

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All of the following are characteristics of the global economy EXCEPT:


A) the increasing importance of emerging economies as sources of revenue growth.
B) the free movement of goods, services, people, skills, and ideas across geographic borders.
C) the increased use of tariffs to protect industries.
D) higher levels of opportunities and challenges in new geographic markets.

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The "liability of foreignness" is the:


A) inability of most U.S.managers to truly comprehend foreign cultures.
B) political disadvantage that U.S.firms have when doing business abroad.
C) risk of participating outside a firm's domestic markets in the global economy.
D) preference for "buying local," which always puts foreign firms at a disadvantage when competing in the U.S.market.

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The rate of technological diffusion has increased substantially over the past 15 to 20 years.Which of the following was fastest in penetrating 25 percent of homes in the United States?


A) Mobile phones
B) Television
C) Personal computers
D) Internet

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__________ is the capacity for a set of resources to perform a task or an activity in an integrative manner.


A) A capability
B) A core competence
C) Sustainable competitive advantage
D) Organizational intelligence

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The uniqueness of a firm's resources and capabilities is the basis for a firm's strategy and its ability to earn above-average returns under the industrial organization (I/O) model.

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Capital market stakeholders include:


A) industry competitors.
B) shareholders.
C) employees.
D) government regulators.

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The firm's __________ provide the foundation for choosing one or more __________ and deciding which one(s) to implement.


A) analyses; strengths
B) abilities; strengths
C) analyses; strategies
D) abilities; strategies

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__________ is an investor's uncertainty about the economic gains or losses that will result from a particular investment.


A) Return
B) Reward
C) Risk
D) Revenue

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Which of the following statements about organizational knowledge is true?


A) Knowledge is an intangible resource.
B) Firms with appropriate internal knowledge resources are likely to invest an appropriate amount of money in research and development.
C) The value of knowledge as a proportion of total shareholder value is increasing.
D) All of these are correct.

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A __________ is an integrated and coordinated set of commitments and actions designed to exploit core competencies and gain a competitive advantage.


A) goal
B) strategy
C) tactic
D) mission

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The firm's mission is more concrete than its vision.

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Describe an organization's various stakeholders and their different interests.Under what condition can the firm most easily satisfy all stakeholders? If the firm cannot satisfy all stakeholders, which ones must it satisfy in order to survive?

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Stakeholders are the individuals, groups...

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Dissatisfied capital market stakeholders may:


A) sell their stock.
B) impose more flexible covenants on subsequent borrowing of capital.
C) lobby for better working conditions for employees.
D) All of these are correct.

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Define globalization, and describe some of its consequences.

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Globalization is the increasing economic...

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