Question 1

The concept of "reflected best-self" involves ________.

Accepted Answer

A)  focusing on eliminating shortcomings to bring out the best in oneself
B)  making employees aware of their weaknesses and rectifying them
C)  observing and monitoring drawbacks of a team and then increasing their efficiency with the help of adequate training
D)  asking employees to think about when they were at their personal best in order to exploit their strengths
E)  studying industry-wide best practices and then implementing it

Question 2

________ refers to a gut feeling not necessarily supported by research.

Accepted Answer

A)  Intuition
B)  Reasoning
C)  Rationality
D)  Logic
E)  Inference

Question 3

Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

Accepted Answer

A) True 
 B)False

Question 4

Entomology is the study of societies to learn about human beings and their activities.

Accepted Answer

A) True 
 B)False

Question 5

The job of a guest relations executive at a hotel is a kind of service job.

Accepted Answer

A) True 
 B)False

Question 6

Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.

Accepted Answer

A)  anthropology
B)  psychology
C)  archaeology
D)  political science
E)  corporate strategy

Question 7

Which of the following is a cause of work-life conflicts?

Accepted Answer

A)  global organizations
B)  sensemaking
C)  privatization of essential industries
D)  downshifting
E)  use of self-managed teams

Question 8

Which of the following does systematic study use to look at relationships to attribute causes and effects?

Accepted Answer

A)  intuitive data
B)  feelings
C)  scientific data
D)  instinct
E)  premonition

Question 9

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

Accepted Answer

A)  entrepreneur
B)  resource allocator
C)  spokesperson
D)  leader
E)  disseminator

Question 10

What are conceptual skills? How are they different from human skills?

Accepted Answer

Conceptual skills comprise the mental ab...

Question 11

The Royal Bank of Canada story highlights several issues of interest to those seeking to understand organizational behavior, including motivation, ethics, emotions, personality, and culture.

Accepted Answer

A) True 
 B)False

Question 12

A(n) ________ is an abstraction of reality, a simplified representation of some real-world phenomenon.

Accepted Answer

A)  model
B)  input
C)  process
D)  outcome
E)  objective

Question 13

________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Accepted Answer

A)  Assistants
B)  Managers
C)  Secretaries
D)  Interns
E)  Apprentices

Question 14

Discuss the growing importance of interpersonal skills in the workplace.

Accepted Answer

Until the late 1980s, business school cu...

Question 15

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. 
-Which of the following, if true, would weaken Laura's argument?

Accepted Answer

A)  Jessica was unable to fare well in the written test which analyzed her conceptual skills.
B)  Jessica listened intently to the interviewers' questions before answering them.
C)  Jessica was unable to communicate clearly why she was right for the job.
D)  Jessica was very friendly and courteous with the receptionist while greeting her.
E)  Jessica was high on confidence about getting the job because of her strong networking skills.

Question 16

Which of the following is a difference between sociology and psychology?

Accepted Answer

A)  Sociology studies humans and animals whereas psychology focuses exclusively on humans.
B)  Sociology studies people in relation to their social culture whereas psychology focuses on the individual.
C)  Sociology incorporates research from social sciences, philosophy, and natural sciences; psychology does not.
D)  Sociology uses various methods of empirical investigation whereas psychology uses limited critical analyses.
E)  Sociology uses only qualitative techniques whereas psychology uses both qualitative and quantitative techniques.

Question 17

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.

Accepted Answer

A)  figurehead
B)  disseminator
C)  liaison
D)  entrepreneur
E)  negotiator

Question 18

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?

Accepted Answer

A)  processes
B)  scrutinization
C)  planning
D)  association
E)  evaluation

Question 19

Which of the following determinants of behavior does organizational behavior study?

Accepted Answer

A)  profits
B)  job satisfaction
C)  perks
D)  individuals
E)  collective bargaining

Question 20

What is citizenship behavior?

Accepted Answer

The discretionary behavior that is not p...

Exam 1: What Is Organizational Behavior?

________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Correct Answer
verified

Correct Answer
verified

What is citizenship behavior?

Correct Answer
verified
The discretionary behavior that is not p...
View Answer

Which of the following does systematic study use to look at relationships to attribute causes and effects?

Correct Answer
verified

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

Correct Answer
verified

Entomology is the study of societies to learn about human beings and their activities.

Correct Answer
verified

Discuss the growing importance of interpersonal skills in the workplace.

Correct Answer
verified
Until the late 1980s, business school cu...
View Answer

A(n) ________ is an abstraction of reality, a simplified representation of some real-world phenomenon.

Correct Answer
verified

Which of the following is a difference between sociology and psychology?

Correct Answer
verified

Which of the following determinants of behavior does organizational behavior study?

Correct Answer
verified

The job of a guest relations executive at a hotel is a kind of service job.

Correct Answer
verified

The concept of "reflected best-self" involves ________.

Correct Answer
verified

Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

Correct Answer
verified

Which of the following is a cause of work-life conflicts?

Correct Answer
verified

The Royal Bank of Canada story highlights several issues of interest to those seeking to understand organizational behavior, including motivation, ethics, emotions, personality, and culture.

Correct Answer
verified

Correct Answer
verified

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.

Correct Answer
verified

________ refers to a gut feeling not necessarily supported by research.

Correct Answer
verified

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?

Correct Answer
verified

What are conceptual skills? How are they different from human skills?

Correct Answer
verified
Conceptual skills comprise the mental ab...
View Answer

Exam 1: What Is Organizational Behavior?

________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is citizenship behavior?

Correct AnswerverifiedThe discretionary behavior that is not p...View AnswerShow Answer

Which of the following does systematic study use to look at relationships to attribute causes and effects?

Correct AnswerverifiedShow Answer

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

Correct AnswerverifiedShow Answer

Entomology is the study of societies to learn about human beings and their activities.

Correct AnswerverifiedShow Answer

Discuss the growing importance of interpersonal skills in the workplace.

Correct AnswerverifiedUntil the late 1980s, business school cu...View AnswerShow Answer

A(n) ________ is an abstraction of reality, a simplified representation of some real-world phenomenon.

Correct AnswerverifiedShow Answer

Which of the following is a difference between sociology and psychology?

Correct AnswerverifiedShow Answer

Which of the following determinants of behavior does organizational behavior study?

Correct AnswerverifiedShow Answer

The job of a guest relations executive at a hotel is a kind of service job.

Correct AnswerverifiedShow Answer

The concept of "reflected best-self" involves ________.

Correct AnswerverifiedShow Answer

Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

Correct AnswerverifiedShow Answer

Which of the following is a cause of work-life conflicts?

Correct AnswerverifiedShow Answer

The Royal Bank of Canada story highlights several issues of interest to those seeking to understand organizational behavior, including motivation, ethics, emotions, personality, and culture.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.

Correct AnswerverifiedShow Answer

________ refers to a gut feeling not necessarily supported by research.

Correct AnswerverifiedShow Answer

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?

Correct AnswerverifiedShow Answer

What are conceptual skills? How are they different from human skills?

Correct AnswerverifiedConceptual skills comprise the mental ab...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The discretionary behavior that is not p...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Until the late 1980s, business school cu...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Conceptual skills comprise the mental ab...
View Answer