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Exam 10: Motivating Employees

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Question 181

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According to Maslow, a satisfied need is no longer a motivator.

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Question 182

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An important criterion that helps to determine the type of management style [Type A, J, or Z] that works best for firms is:

A) the education level of the workforce.
B) the marital and family status of the workforce.
C) the general culture that surrounds the firm.
D) the number of managers vs. the number of employees in the firm.

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Question 183

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Anthony is putting together an employee group to help add new technology to his company's existing products. He is seeking employees who are comfortable with new technologies, and who are flexible, adaptable, and have a strong sense of commitment to their work. Many of his company's newest and youngest employees probably would meet these criteria.

Greg is a small business owner who wants to find a way to increase the productivity of his employees. He has just finished reading a book on worker motivation, and found the book's discussion of the Hawthorne studies particularly relevant. Based on his reading, Greg is likely to view pay increases as the best way to improve employee motivation.

The basic principle of equity theory is that employees try to maintain fairness between their efforts and their compensation compared to others in similar positions.

On the long flight back from South Korea, Aaron had plenty of time to reflect upon the challenges and successes of his business trip that took him to four Asian countries. His goal to sell his company's state-of-the-art bicycle pump to several foreign firms certainly could have gone better! Although the 10 companies he visited didn't turn him down, only one agreed to place an order. Representatives from one Indonesian firm and two Chinese firms asked him when he planned to come again! As Aaron reviewed his notes, he pondered, "Didn't they realize the expense of these international trips?" Aaron is experiencing:

Maslow would classify the need for recognition from others and for self respect as needs.

Job rotation attempts to make a job more interesting and motivating by moving employees from one job to another.

Frederick Taylor's ideas about improving worker productivity attracted a lot of attention at the time, but had little lasting significance.

Based on Herzberg's theory of motivators, job enrichment will motivate employees to satisfy higher order needs.