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Exam 4: Group Decision Making and Problem Solving

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Question 1

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People who have worked for a company for some time develop an organizational memory as they learn about the various processes, personalities, and subtleties of how the organization operates. _________________________

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Question 2

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When individual creativity and independent thinking are lost to group cohesiveness, the condition is known as ____________________.

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Question 3

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-Referring to the figure above, consensus decision making seeks a solution that most of the group can agree to while trying to resolve any concerns or objections of ____.

____ are popular alternatives to face-to-face communication.

During the ____ phase of building a team, group members can complete tasks efficiently, work together on complex problems, and make shared decisions.

____ calendars and schedulers help large groups quickly identify suitable meeting times.

When solving a problem, it is fine to use an impact analysis alone to make a final decision between alternatives.

Briefly describe these two forms of divergent thinking: brainstorming and group mind mapping.

____ thinking techniques narrow the options to a manageable sets.The decisions and solutions that the group eventually makes will be based on these organized ideas.

-After group members get acquainted and work out their pecking order, as shown above, they feel comfortable sharing information with each other.

MODIFIED TRUE/FALSE -If a group develops a collective sense of invulnerability, it has a Dictator complex._________________________

MODIFIED TRUE/FALSE -Logistics refers to how resources such as information and people are provided where they are needed._________________________

In Google Calendar, you can set up a calendar for a conference room so you can reserve a meeting space.

The consensus approach is the most efficient way to reach closure as there is only one decision maker.

The first vote that Kevin plans to present to the association is between two choices and wants the choice with the most votes to rule.He would use ____.

MODIFIED TRUE/FALSE -A team is a group of people who organize themselves to work cooperatively on a common objective._________________________

In the final step of problem-solving group develops an implementation plan, also called a(n) ____ plan, to guide changes, product or service introductions, and complex projects.

To start, Kevin finds out about ____ which is a method where members assign scores to multiple options rather than voting for a single choice.

Please identify the letter of the choice that best matches the term below.

The ____ approach is similar to a command style in that a leader still makes the final decisions.However, the process is more democratic because the leader actively seeks input and advice from the group before making the decision.