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Exam 7: Interviewing Principles and Skills

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Question 1

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A civil engineer in charge of building a reservoir is asked to meet the board of planning committee to evaluate the progress halfway through the project. What type of interview is the planning committee conducting, and why?

A) An appraisal interview; the board shares the information about the civil engineer's job performance and suggests improvements, if required.
B) An information-gathering interview; the board seeks out important information regarding the project and suggest improvements.
C) The job interview; the board evaluates the qualification and skill of the engineer to complete the job.
D) A persuasive interview; the board influences the engineer's attitude, belief, and behavior to complete the job.

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Question 2

Multiple Choice

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During his appraisal interview, Torsten assured his supervisor he would complete a particular certification course before the next quarter. Satisfied by his response, the supervisor promoted Torsten to program manager. However, two months into the new quarter, the supervisor discovered Torsten had not completed the course. In this scenario, Torsten failed to

A) keep his word.
B) respect confidentiality.
C) state his purpose in advance.
D) engage in ethical interviewing behavior.

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Question 3

Multiple Choice

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A structured conversation with a potential customer or candidate that is intended to influence that person's attitudes, beliefs, and behaviors is called

Kia was attending her first job interview and hoped to accomplish her task goals in it. What approach would best serve her purpose?

A training officer requires a third-party trainer to teach the staff about the latest technology for an upcoming project. What should the training officer do to identify the right person to conduct the training?

Nelson wants to open a bank account. When he arrives at the bank, the teller asks him to fill out a questionnaire with his personal and professional details and other necessary information. What kind of questions was Nelson asked to answer?

When a

During her appraisal interview, Aeryn explained to Evan, the interviewer, that her team procured the current project budget only after the previous budgetary allowance was completely exhausted. She then told Evan, off the record, that her team was still using the previous allowance. After the interview, Evan told Barney, a colleague, about what Aeryn told him. What ethical principle did Evan flout?

Vinay is conducting an interview for the vacant HSE position. He wants to ask questions to gauge the candidates' personalities and job suitability. What is the best way to ask these types of questions while conducting the interview, and why is this method helpful?

Tomiko conducts an interview during which she uses short phrases such as "Go on," "Please continue," "So…?" etc. to encourage the interviewee to continue talking about a particular topic. What are these short phrases called?

Which types of goals include using interpersonal skills so as to be perceived as interpersonally attractive and believable?

________ are one's beliefs, values, virtues, and sense of right and wrong.

________ are planned conversations that need to be prepared.

What is a standard theme that should be identified by both the interviewer and interviewee before an interview starts?

Carmen is interviewing a candidate for the vacant HR manager position in her department. During the interview, what would be a good

________ sequence helps the interviewee freely bring out his or her feelings and views early in the interview.

During an employment interview, the interviewer asks a young candidate his racial origin and if he's involved in a romantic relationship. What are these types of questions called?

During an interview for an HR manager position, the interviewer asks Vasaliki, "How will you handle the high employee turnover rate?" What kind of a

To ensure the interviewee doesn't go from the interview with uncertainty and doubts, the interviewer should

Which type of probe is used by an interviewer to ensure he or she understands the interviewee's response to a question?