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Exam 13: Using Technology to Manage Information

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Question 51

Multiple Choice

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Academic advisement is unevenly provided in many high schools and colleges.There is a plan to provide advice to high school students and to college freshmen that are seeking a potential major.The on-demand consultation gathers information about a student's grades, interests, test scores, interests and aptitudes.It assesses student qualifications for a variety of majors.The _____ will then recommend six majors for them to consider and provides further information sources about the major.

A) collateral information
B) operating
C) information reporting
D) expert
E) decision support

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Question 52

Multiple Choice

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How does unsolicited and unwanted e-mail pose a security risk to companies?

A) Viruses spread through e-mail attachments.
B) Hackers enter systems through e-mail.
C) Firewalls can be breached by e-mails.
D) E-mail increases worker productivity.
E) Each e-mail requires a reply.

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Question 53

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When a bank collects deposits during the day, then deposits them all after banking hours, it is using a reserve processing system.

Which of the following statements about computer viruses is true?

Office automation decisions are specifically designed to:

One of the trends in information technology is digital forensics.

Like local area networks (LANs), intranets are private corporate networks.

Which type of management support system would only be used by operational managers?

A company that needs access to high-end computing resources periodically but has little money to spend on such a project can use:

Networking links make it easier for someone outside an organization to gain access to a computer's information.

Customer records containing names, addresses, phone numbers, and purchase histories would be most likely stored in:

Any Houston, Texas, resident, armed with a free Houston Public Library PowerCard, can tap into a suite of office applications to write a resume, maintain a personal calendar, or keep records for a business.The city signed a contract with Internet Access Technologies (IAT) in June 2002 to provide these services.IAT is more than likely an example of a(n) :

If a manager needs a reporting system that provides the ability to ask "what if" questions, he or she would probably install a(n) _____ system.

An enterprise portal is an internal Web site that provides proprietary corporate information to a defined user group.

By helping to eliminate critical errors and allowing nonprofits to stay focused on their primary missions of improving communities throughout California, nonprofit information specialists play a critical role and have a significant impact on work in the nonprofit sector.The nonprofit information specialist is frequently the first resource that board members, staff, and volunteers of nonprofit organizations, as well as the general public, contact to find answers to their questions.Trained NIS (nonprofit information services) staff must understand nonprofit culture and terminology and know the experts in a field to be able to give questioners appropriate information, community resources, Web sites, or consultant referrals.NIS staff use _____ to improve productivity and foster innovation.

Enterprise portals can take one of three forms.They are:

By limiting the number of times a person can use a type of software before registering as the authorized owner of that software, software firms are dealing with problems associated with:

In 2004, a large department store chain in Germany was forced to withdraw customer loyalty cards when the press discovered that the company had secreted radio-frequency identification (RFID) tags in the plastic.Even when enclosed in a wallet or purse, these cards can transmit information over distances of about a meter, and the stores planned to use them to track which departments the customer visited.All of the customer information gathered was stored in a(n) :

_____ are private corporate networks connected over a public network, like the Internet, that include strong security measures which allow only authorized users to access the network.

A catalog retailer like Lands' End knows that customers who purchased a stocking cap are also likely purchasers of down pillows and that customers who buy flannel sheets are also likely to buy fragrance candles.What technique do catalog retailers use to learn such information?