Question 1

What two documents do human resource planners use to find the right people for the right job?

Accepted Answer

job descri...

Question 2

Arbitration is the process of settling a labor-management dispute with a binding decision.

Accepted Answer

A) True 
 B)False

Question 3

If a unionized company has a(n)  ______ shop, the workers do not have to join the union, and they do not pay dues or fees to the union.

Accepted Answer

A)  managed
B)  open
C)  closed
D)  union
E)  agency

Question 4

What is the first step in the performance appraisal and planning process?

Accepted Answer

The manager must est...

Question 5

What is the first step in the typical grievance procedure?

Accepted Answer

The employee orally presents his or her case to the union steward and the first-line supervisor.

Question 6

In the union shop, a non-union member may be hired, but after a probationary period he or she must join the union or leave.

Accepted Answer

A) True 
 B)False

Question 7

_____ classes are specific groups who have legal protection against employment discrimination.

Accepted Answer

The answer of _____ classes are specific groups who have...

Question 8

Which of the following is NOT a legal method that employers can use to convince their employees not to sign authorization cards?

Accepted Answer

A)  hang up signs describing ways that unionization might hinder corporate growth and salary increases
B)  tell employees they will be fired if they sign the cards
C)  hold meetings in which they offer to provide benefits in addition to what the union is promising
D)  set up a website in which they ask employees to support their employer
E)  write letters to employee leaders and ask them not to support the union

Question 9

In which of the following industries would you expect to find the most rapid growth of unionization?

Accepted Answer

A)  the fast-food industry
B)  the automobile manufacturing industry
C)  the mining industry
D)  the pet food industry
E)  the health and beauty products manufacturing industry

Question 10

Performance appraisals are comparisons of actual performance with expected performance.

Accepted Answer

A) True 
 B)False

Question 11

The _____ Act protects the retirement income of employees and retirees.

Accepted Answer

A)  Retirement Annuity
B)  Standard IRA
C)  Pension Reform
D)  Income Protection
E)  Wage and Salary Control

Question 12

_____ provides new employees with information about company policies, salary and benefits, and parking.It also includes work rules and performance expectations.

Accepted Answer

A)  An employment lecture
B)  Orientation
C)  Simulation
D)  Employee instruction
E)  Job guidance

Question 13

What kind of shop arrangement is supported by the right-to-work laws?

Accepted Answer

The answer of What kind of shop arrangement is supported...

Question 14

_____ appraisals are comparisons of actual job performance with expected performance.

Accepted Answer

The answer of _____ appraisals are comparisons of actual job...

Question 15

Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well.Reithofer is responsible for:

Accepted Answer

A)  job analyses
B)  job management
C)  skill inventories maintenance
D)  task orientation
E)  external and internal job-task matching A

Question 16

A study of the tasks required to do a job well is called a job analysis.

Accepted Answer

A) True 
 B)False

Question 17

The Occupational Safety and Health Act requires that employers provide health insurance for their employees.

Accepted Answer

A) True 
 B)False

Question 18

_____ is the process of negotiating labor agreements between union members and management.

Accepted Answer

Collective bargaining

Question 19

_____ is the assignment of various functions, like human resource management, accounting, or legal work, to outside firms.

Accepted Answer

A)  Outsourcing
B)  Contingency workers
C)  Functional reassignment
D)  Organizational reassignment
E)  Reciprocity

Question 20

Recruitment may involve all of the following EXCEPT:

Accepted Answer

A)  advertising in the local newspaper
B)  prospecting on college campuses
C)  utilizing the Internet
D)  writing job descriptions
E)  advertising in national publications and trade journals

Exam 8: Managing Human Resources and Labor Relations

What two documents do human resource planners use to find the right people for the right job?

Correct Answerverifiedjob descri...View AnswerShow Answer

Arbitration is the process of settling a labor-management dispute with a binding decision.

Correct AnswerverifiedShow Answer

If a unionized company has a(n) ______ shop, the workers do not have to join the union, and they do not pay dues or fees to the union.

Correct AnswerverifiedShow Answer

What is the first step in the performance appraisal and planning process?

Correct AnswerverifiedThe manager must est...View AnswerShow Answer

What is the first step in the typical grievance procedure?

Correct AnswerverifiedThe employee orally presents his or her case to the union steward and the first-line supervisor.

In the union shop, a non-union member may be hired, but after a probationary period he or she must join the union or leave.

Correct AnswerverifiedShow Answer

_____ classes are specific groups who have legal protection against employment discrimination.

Correct AnswerverifiedShow Answer

Which of the following is NOT a legal method that employers can use to convince their employees not to sign authorization cards?

Correct AnswerverifiedShow Answer

In which of the following industries would you expect to find the most rapid growth of unionization?

Correct AnswerverifiedShow Answer

Performance appraisals are comparisons of actual performance with expected performance.

Correct AnswerverifiedShow Answer

The _____ Act protects the retirement income of employees and retirees.

Correct AnswerverifiedShow Answer

_____ provides new employees with information about company policies, salary and benefits, and parking.It also includes work rules and performance expectations.

Correct AnswerverifiedShow Answer

What kind of shop arrangement is supported by the right-to-work laws?

Correct AnswerverifiedShow Answer

_____ appraisals are comparisons of actual job performance with expected performance.

Correct AnswerverifiedShow Answer

Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well.Reithofer is responsible for:

Correct AnswerverifiedA

A study of the tasks required to do a job well is called a job analysis.

Correct AnswerverifiedShow Answer

The Occupational Safety and Health Act requires that employers provide health insurance for their employees.

Correct AnswerverifiedShow Answer

_____ is the process of negotiating labor agreements between union members and management.

Correct AnswerverifiedCollective bargaining

_____ is the assignment of various functions, like human resource management, accounting, or legal work, to outside firms.

Correct AnswerverifiedShow Answer

Recruitment may involve all of the following EXCEPT:

Correct AnswerverifiedShow Answer

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job descri...
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The manager must est...
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The employee orally presents his or her case to the union steward and the first-line supervisor.

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A

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Collective bargaining

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