A) profitability and philanthropy
B) legality and profitability
C) customer satisfaction and profitability
D) legality and responsibility
E) consumerism and responsibility
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Short Answer
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Multiple Choice
A) Utilitarianism is concerned with providing for the needs of the minorities.
B) The concept of utilitarianism supports affirmative action programs.
C) Utilitarianism holds that an action that affects the majority adversely is morally wrong.
D) Utilitarianism is primarily concerned with the legal aspects of business decisions.
E) None of the above statements about utilitarianism is true.
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Multiple Choice
A) may be influential in determining a person's decision-making behavior
B) deal only with the employees' relationships with customers and with no other group
C) contain common ethical dilemmas and provide the appropriate resolutions to employees
D) are typically informal information about how to recognize and deal with ethical problems
E) deal only with external ethical issues and not with internal issues
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Multiple Choice
A) states that any act that jeopardizes the individual's rights is wrong
B) creates win-win situation
C) is difficult to implement because it is hard to tell how one decision will impact a large number of people
D) supports the belief that life should be fair
E) is easy to implement because of its childlike simplicity
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Multiple Choice
A) macroeconomics
B) social responsibility
C) environmental services
D) the marketing concept
E) social welfare
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Essay
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View Answer
Multiple Choice
A) consumerism
B) ethics
C) the marketing concept
D) cultural awareness
E) social reciprocity
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Multiple Choice
A) obligated its employees to help customers
B) ignored the rights of its customers
C) empowered its employees to help customers
D) created an ethical dilemma
E) ignored the rights of its employees
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Multiple Choice
A) distributive justice
B) preconventional morality
C) social responsibility
D) utilitarianism
E) consumerism
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Multiple Choice
A) Ethics
B) Social responsibility
C) The marketing concept
D) Consumerism
E) Legality
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Multiple Choice
A) ethical covenant
B) code of ethics
C) moral guidelines
D) ethical oath
E) educational standards
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True/False
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Short Answer
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Multiple Choice
A) Ethics training is formal training to develop awareness of inappropriate behavior and to practice appropriate responses.
B) Ethics training is best done informally to allow employees to feel free to admit their mistakes.
C) One of the purposes of ethics training is to get employees to admit when and where they have acted unethically.
D) The most effective ethics training begins with the development of a personal code of ethics.
E) The most effective ethics training involves new recruits; the ethics of long-time employees cannot be changed.
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Multiple Choice
A) Stockholders
B) Consumers
C) Lobbying bodies
D) Stakeholders
E) Investors
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Multiple Choice
A) distributive justice
B) preconventional morality
C) social responsibility
D) utilitarianism
E) consumerism
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Short Answer
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View Answer
True/False
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Multiple Choice
A) ethical
B) legal
C) economic
D) stakeholder
E) philanthropic
Correct Answer
verified
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