A) when we are treated well, we want to reciprocate, thus when the company treats us well, we perform more effectively.
B) positive work attitudes and performance are unrelated.
C) conscientious employees do not perform better than those who are not conscientious.
D) high stress at work is always associated with lower performance.
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A study of over 20 countries found that ...View Answer
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A) Pay at all times; pay is always the key aspect to job satisfaction.
B) Reaction to organizational life.Work is stressful, just "suck it up."
C) Pulling yourself away from your co-workers and concentrating on the job.
D) Knowing yourself and what you want from the job.
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A) A happy worker is always a productive worker.
B) Work attitudes are related to organizational citizenship behaviors.
C) Work attitudes are the most important factor in performance.
D) Work attitudes have no impact on customer satisfaction.
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A) Unhappy employees are more likely to leave than those who are satisfied with the organization.
B) Poor work attitudes are not a strong predictor of intentions to quit.
C) All turnover is bad for an organization.
D) Agreeable and conscientious people are more likely to quit their jobs.
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After working for five years to make you...View Answer
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A) Try ignoring lateness and not imposing negative consequences.
B) Reward timeliness by verbally recognizing those who arrive on time.
C) Schedule meetings when most people can attend, even if it doesn't work for everyone.
D) Consider assigning less work to those who are late, they are probably juggling too many things right now.
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A) The notion of work/life balance is outdated.
B) All stressors are bad.
C) Job/person fit is positively related to job satisfaction.
D) The level of coworker acceptance of an employee has no impact on the employee's commitment to the organization.
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A) the feelings people have toward their jobs.
B) the emotional attachment people have toward the company they work for.
C) an unwritten understanding about what the employee will bring to the work environment.
D) the degree of emotional intelligence an employee exhibits.
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A) people with a minimal variety of skills are always less satisfied with their job.
B) people with autonomy on their job are always more satisfied with their job.
C) all people want feedback on their jobs.
D) people who have high growth need tend to expect their jobs to help them build new skills.
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The following factors have been shown to...View Answer
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A) 21%
B) 51%
C) 81%
D) unknown how much it costs
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Organizati...View Answer
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SAS Institute successfully manages its e...View Answer
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A) Conduct the meeting halfway between the date the employee resigns and the date the employee is actually leaving
B) Have the employee's manager conduct the interview
C) Have the employee's manager's manager conduct the interview
D) Allow a human resources representative to conduct the interview
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