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The 80/20 rule is a theory that suggests that


A) 20 percent of the total demand for products comes from 80 percent of the target market.
B) 80 percent of a firm's profits is generated from 20 percent of its product line.
C) 80 percent of a firm's products are marketed to only 20 percent of the population.
D) 20 percent of heavy users account for 80 percent of the total demand.
E) 20 percent of a firm's products are never marketed to 80 percent of consumers.

F) C) and D)
G) A) and B)

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When the similarity in needs and wants exists only within one country, a _________ segmentation strategy will be used.

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Free-standing areas with a core urban population of at least 50,000 are what the U.S. Census Bureau calls


A) major cities.
B) urban numerical areas.
C) metropolitan statistical areas.
D) metropolitan districts.
E) urban statistical areas.

F) B) and E)
G) A) and B)

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According to your text, what tool provides an excellent framework to determine if a firm will be successful targeting a specific segment?


A) a perceptual map
B) a positioning map
C) a SWOT analysis
D) a segmentation analysis
E) Maslow's hierarchy of needs

F) A) and D)
G) C) and D)

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What is an important component in determining psychographic characteristics? A)benefits sought B)use-situation factors C)age D)lifestyles E)use-related factors

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An undifferentiated targeting strategy, is a mass-marketing approach.

A) True
B) False

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As a marketing activity, positioning assumes that consumers


A) are innovators and will always want the latest and most innovative products.
B) will make up their own minds about a product, regardless of how it is marketed.
C) will compare goods and services on the basis of benefits.
D) will always want to pay the lowest price possible for a product.
E) are followers and will only buy products that appeal to their friends as well.

F) All of the above
G) B) and C)

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Demographic segmentation divides markets by


A) geographic location.
B) characteristics such as age, gender, and income.
C) characteristics such as loyalty and price sensitivity.
D) consumer attitudes.
E) psychological traits.

F) A) and B)
G) B) and D)

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Urban Fashions found that customers who live and work in big urban cities are more likely to buy its portfolio style backpack than consumers who live and work in the suburbs. Based on this information, the company spends more of its marketing budget advertising on city buses and in urban-related magazines since these outlets will be seen by customers living and working in the city. This exemplifies how market segmentation


A) helps firms decide how to allocate their marketing resources in a way that maximizes profit.
B) results in the creation of a single market that can be reached with a single marketing strategy.
C) results in identifying the relatively heterogenous groups of consumers to which a firm can market its products.
D) helps firms define the needs and wants of the customers who are most interested in buying the firm's products.
E) results in a one-size-fits-all marketing strategy.

F) B) and C)
G) C) and D)

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The activities a firm undertakes to create a certain perception of its product in the eyes of the target market is referred to as


A) categorizing.
B) conceptualizing.
C) segmenting.
D) targeting.
E) positioning.

F) A) and E)
G) None of the above

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_________ segmentation is used when the firm can identify a group of consumers with common needs and wants that spans the entire globe.

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Compare the following marketing tactics and select the company whose tactic raises an ethical concern.


A) Juicy Couture targeting tweens with sexualized clothing
B) Anheuser-Busch targeting its beer product line to sporting fans
C) Home Depot giving discounts to military personnel
D) JCPenney targeting big and tall men with a specific clothing line
E) WhatsApp targeting older Americans as a way to connect with their grandchildren

F) B) and D)
G) C) and E)

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Segmenting by geography allows marketers to capitalize on convenience to the customer.

A) True
B) False

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Behavioral segmentation is often the most difficult of the four segmentation bases to use.

A) True
B) False

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Why is behavior segmentation particularly beneficial in Bâ‚‚B marketing?

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Behavioral segmentation might be the mos...

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Firms that market the same product to multiple regions with different preferences may need to tweak the product to ensure that it meets a need unique to each segment. This represents what type of targeting strategy?


A) a geographic targeting strategy
B) a concentrated targeting strategy
C) a differentiated marketing strategy
D) a niche marketing strategy
E) an undifferentiated targeting strategy

F) C) and D)
G) None of the above

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Which market segment criteria refers to the fact that segments must be large enough for the firm to make a profit by serving them?


A) accessible
B) substantial
C) measurable
D) differentiable
E) actionable

F) B) and E)
G) C) and D)

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Firms typically segment international markets using three general bases: global, regional, and


A) unique.
B) economic.
C) political.
D) national.
E) cultural.

F) A) and B)
G) A) and C)

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Norah has opened up a new sports bar in the heart of a big city. She has noticed that large segments of her customer base tend to be either adult males between the ages of 18-34 who are avid sports fans or working professionals from the local business district looking for a place to unwind after work. Norah now has to determine which of these two segments will provide her with the best opportunities. This process is known as


A) positioning.
B) repositioning.
C) segmenting.
D) targeting.
E) marketing.

F) B) and D)
G) B) and C)

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A company that sells hamburgers across the country sells green chile burgers in New Mexico, and chorizo sausage burgers in New Orleans. This is an example of a(n)_________ targeting strategy.

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