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The cost to start a direct retailing business is typically very low which has led to


A) low turnover rates in this form of business.
B) more people using this form of business as a primary source of income.
C) the impression that this form of business is not worthwhile.
D) high turnover rates in this form of business.

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Roberto owns a retail store. He often receives payments from some of his manufacturers to ensure their products are placed in the best location in the store or on the store shelves. These payments are referred to as ________ allowances.


A) shelf
B) placement
C) slotting
D) product
E) merchandise

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There are many factors to take into consideration when choosing a site to open a retail location. Which factor would be least important?


A) distance to housing communities
B) traffic congestion
C) parking availability
D) population characteristics
E) number of employees needed

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An interactive, computer-generated experience that takes place within an immersive simulated environment, typically incorporating multisensory feedback is known as


A) journey mapping.
B) gamification.
C) geofencing.
D) virtual reality.
E) augmented reality.

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A paint manufacturer has an app that allows customers to narrow down color choices for paint. The customer can upload a picture of a room in their home and then select paint colors that are then applied to the room's walls so the customer can see how the color will look. This is an example of


A) journey mapping.
B) gamification.
C) geofencing.
D) experiential retail.
E) augmented reality.

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Evelyn's Evening Wear is a dress shop that caters to dresses for special occasions such as school proms, holiday parties, and weddings. Evelynhas a staff of trained employees that help in the selection of dresses regarding style, fit, and appropriateness for the occasion. The store also offers alteration services and free delivery. Evelyn's Evening Wear is an example of a


A) limited service store.
B) department store.
C) self-service store.
D) full-service store.
E) franchise.

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The use of GPS or RFID technology to create a virtual boundary around a particular location, which can trigger a response when a mobile device enters or leaves a certain area is known as ___________.

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A planned shopping center is designed to be operated as a unit, with tenants selected to limit direct competition.

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The most frequently visited type of retail store is the ________.

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While watching television, you see a commercial for a new type of running shoe. You ask your smart speaker to search online for the shoe so you can find more information about it and how much it costs. This is a form of


A) journey mapping.
B) artificial intelligence.
C) experiential retail.
D) virtual reality.
E) augmented reality.

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The retail professional responsible for purchasing wholesale merchandise for retailers to sell in store or online is the ________.

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A retailer that offers ultra-low prices, but requires customers to pay an annual fee for the privilege of shopping in the store is referred to as


A) a warehouse club.
B) a convenience store.
C) an off-price retailer.
D) an extreme-value retailer.
E) a category killer.

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One-click ordering, which allows customers to purchase with the single press of a button, was a retail innovation introduced by ________, a company founded by Jeff Bezos.

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Marketers commonly classify retailers on all of the following dimensions except


A) level of service.
B) merchandise pricing.
C) ownership/organization.
D) size of establishment.
E) breadth and depth of assortment.

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Regarding store location, a(n)________ store has no adjacent retailers with which it shares traffic.

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All of the following have contributed to the changes in modern retailing except


A) the growth in global retail opportunities.
B) the rise of Internet shopping outlets.
C) the development of business-to-consumer commerce.
D) industry consolidation and flattening sales growth.
E) the conversion of "mom and pop" shops to chain organizations.

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Slotting allowances are used to


A) encourage manufacturers to minimize packaging.
B) entice customers to buy products in bulk quantities.
C) ensure products are preferentially displayed by the retailer.
D) encourage retailers to pay invoices on time.
E) encourage more frequent delivery of products.

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What is a corporate chain?


A) businesses in which a supplier grants a dealer the right to sell products for a fee
B) an independent retail operation that employs 50 or more people
C) two or more retail outlets that are commonly owned and controlled
D) wholesale sponsored groups of independent retailers that band together
E) a group of independent retailers that band together to set up a jointly owned, central wholesale operation

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Blair likes shopping in her city's downtown area. It has many fashion stores, gift and specialty shops, and several restaurants where she can eat. This describes a(n)___________ business district.

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The number-one private-sector employment category in the United States is in which industry?


A) manufacturing
B) banking and investments
C) food service
D) retail
E) entertainment

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