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Exam 13: Influence, Power, Politics

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Question 21

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Lord Wolfson, CEO of clothing company Next, gave his entire annual bonus of US$3.6 million to his employees as a reward for their commitment and hard work. This scenario is an example of which type of power?

A) referent power
B) expert power
C) reward power
D) legitimate power

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Question 22

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Choosing to stay out of politics altogether may mean getting passed over for promotions.

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Question 23

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If a manager fires an employee for violating the organization's policies, than the manager utilized organizational coercive power.

Which outcome is considered to be the worst reaction to an influence tactic?

What are the two main types of personal power?

Amy asked her staff of three to help make the new guy, John, feel welcome. They all jump right in to welcoming John by showing him around the office, inviting him to lunch, and helping him settle into his new position. She noticed that they continued to help John throughout the week. Which outcome did Amy receive for her request?

Annette has made it clear to her daughter, Jennifer, that she cannot stay out past 9:00 p.m. on school nights. Jennifer has come home for the third time past 9:00 p.m. with no explanation. Annette has decided that Jennifer can only go to school and to work for the rest of the month but cannot go out with friends. Annette is using what type of power?

A team working on a project will look to their leader for guidance if he or she is the one with the knowledge and experience necessary for the task to be done. This is an example of which type of power?

Recent psychological research suggests which of the following statements is true about coercive power?

An example of an individual factor that could impact political behavior in organizations is the ______.

How many influencing tactics are explained in the textbook?

When people are ______, they are motivated to put in the extra effort to successfully reach a goal.

Mark has a reputation as being a popular professor. He is tough, but he is also known to be able to explain tough concepts to students, and he makes them feel proud of themselves after they become masters of the material. Mark has which type of power?

Upward appeals rely on higher management while personal appeals rely on friendship.

What are the two sources of power?

Which outcome is considered to be the best reaction to an influence tactic?

Chandra and Jim are managers at XYX Company. They each manage 10 people. Chandra manages primarily by threatening her employees that their pay will be docked if they don't meet their sales quotas set by the company. Jim, on the other hand, manages his employees to meet the sales quotas by treating them with respect and helping them overcome any obstacles in their daily work. According to the text, which manager should be more effective?

Which tactic for influencing others can be described as an effort to win favor and the good graces of others before making a request?

______ uses threats to persuade someone to carry out a task, whereas ______ promises rewards to persuade someone to carry out a task.

Which tactic for influencing others is includes allowing others to participate in the decision-making process?