Question 1

Describe the types of plans used by managers.

Accepted Answer

short-range plans cover 1 year or less, ...

Question 2

__________ plans set broad, comprehensive and longer term action directions for the entire organisation.

Accepted Answer

A)   Single-use
B)   Tactical
C)   Strategic
D)   Normal
E)   Operational

Question 3

Without __________, __________ lacks a framework for measuring how well things are going and what could be done to improve things.

Accepted Answer

A)   problem solving; organising
B)   planning; decision making
C)   controlling; goal setting
D)   planning; controlling
E)   planning; leading

Question 4

How are strategic plans and operational plans related?

Accepted Answer

A)   Strategic plans define what needs to be done to implement operational plans.
B)   Strategic plans set operational objectives; operational plans carry out those objectives.
C)   Operational plans are developed to meet long-term organisational objectives; strategic plans implement operational plans.
D)   Strategic plans are developed to address long-term organisational objectives; operational plans implement strategic plans.
E)   Strategic plans and operational plans are unrelated.

Question 5

The purpose of __________ is to find out what others are doing very well and to incorporate these ideas into one's own operations.

Accepted Answer

A)   participation
B)   forecasting
C)   scenario planning
D)   benchmarking
E)   contingency planning

Question 6

Setting objectives and determining what should be done to accomplish them is the essence of the management function of:

Accepted Answer

A)   controlling.
B)   leading.
C)   productivity improvement.
D)   organising.
E)   planning.

Question 7

__________ is a technique that makes use of external comparisons to better evaluate one's current performance and identify possible actions for the future.

Accepted Answer

A)   Benchmarking
B)   Scenario planning
C)   Forecasting
D)   Contingency planning
E)   Management by objectives

Question 8

Typical operational plans in a business would include all of the following EXCEPT:

Accepted Answer

A)   dealing with money required to support various operations.
B)   dealing with company growth through mergers and acquisitions.
C)   dealing with requirements of selling and distributing goods or services.
D)   dealing with methods and technology needed by people in their work.
E)   dealing with recruitment, selection, and placement of people into jobs.

Question 9

__________ refer to one-time activities that have clear beginning and end points.

Accepted Answer

A)   Goals
B)   Budgets
C)   Rules
D)   Projects
E)   Procedures

Question 10

__________ is the management function that establishes the platform for further managerial efforts.

Accepted Answer

A)   Leading
B)   Optimisation
C)   Planning
D)   Organising
E)   Controlling

Question 11

__________ are often found in employee manuals as standard operating procedures.

Accepted Answer

A)   Rules
B)   Goals
C)   Budgets
D)   Plans
E)   Ethics

Question 12

In management by objectives (MBO) , the objectives that are agreed on by the supervisor/team leader and the subordinates/team members can involve:

Accepted Answer

A)   personal development.
B)   maintenance.
C)   improvement.
D)   None of the options listed
E)   All of the options listed

Question 13

A ______________ helps to implement all or parts of a strategic plan.

Accepted Answer

A)   strategic plan
B)   functional plan
C)   tactical plan
D)   long-range plan
E)   short-range plan

Question 14

Identifying alternative future states of affairs that may occur and then developing plans to deal with each case should it actually occur is known as:

Accepted Answer

A)   contingency planning.
B)   participation.
C)   scenario planning.
D)   benchmarking.
E)   forecasting.

Question 15

In the planning process, __________ refer to the specific or desired results that one wishes to achieve.

Accepted Answer

A)   alternatives
B)   outcomes
C)   objectives
D)   end states
E)   guidelines

Question 16

Company LMN, a toy manufacturer, has discovered that one of its suppliers has used lead-based paint on one of its products. It is the week before Christmas. The executive committee has assembled a team to devise a plan to mitigate the issue. LMN is using:

Accepted Answer

A)   strategic planning.
B)   functional planning.
C)   mitigation planning.
D)   production planning.
E)   tactical planning.

Question 17

The use of participatory planning can produce all of the following benefits EXCEPT:

Accepted Answer

A)   increase commitment of people for planning.
B)   increase conflict over scarce resources.
C)   increase acceptance of chosen alternatives.
D)   increase creativity in planning.
E)   increase information available for planning.

Question 18

Which of the following statements accurately describes the benefits of planning?

Accepted Answer

A)   Planning improves time management.
B)   Planning improves action orientation.
C)   Planning improves coordination.
D)   All of the options listed
E)   None of the options listed

Question 19

__________ is the process of making assumptions about what will happen in the future and generating a specific vision of the future.

Accepted Answer

A)   Foretelling
B)   Identifying objectives
C)   Forecasting
D)   Visioning
E)   Contingency planning

Question 20

Plans that define what needs to be done in specific functions or work units in order to implement strategic plans and achieve strategic objectives are called:

Accepted Answer

A)   implementing plans.
B)   company plans.
C)   business plans.
D)   tactical plans.
E)   operational plans.

Exam 8: Planning

How are strategic plans and operational plans related?

Correct AnswerverifiedShow Answer

__________ is the management function that establishes the platform for further managerial efforts.

Correct AnswerverifiedShow Answer

Setting objectives and determining what should be done to accomplish them is the essence of the management function of:

Correct AnswerverifiedShow Answer

__________ are often found in employee manuals as standard operating procedures.

Correct AnswerverifiedShow Answer

The use of participatory planning can produce all of the following benefits EXCEPT:

Correct AnswerverifiedShow Answer

The purpose of __________ is to find out what others are doing very well and to incorporate these ideas into one's own operations.

Correct AnswerverifiedShow Answer

Without __________, __________ lacks a framework for measuring how well things are going and what could be done to improve things.

Correct AnswerverifiedShow Answer

__________ is a technique that makes use of external comparisons to better evaluate one's current performance and identify possible actions for the future.

Correct AnswerverifiedShow Answer

Which of the following statements accurately describes the benefits of planning?

Correct AnswerverifiedShow Answer

__________ plans set broad, comprehensive and longer term action directions for the entire organisation.

Correct AnswerverifiedShow Answer

Identifying alternative future states of affairs that may occur and then developing plans to deal with each case should it actually occur is known as:

Correct AnswerverifiedShow Answer

Describe the types of plans used by managers.

Correct Answerverifiedshort-range plans cover 1 year or less, ...View AnswerShow Answer

__________ refer to one-time activities that have clear beginning and end points.

Correct AnswerverifiedShow Answer

In management by objectives (MBO) , the objectives that are agreed on by the supervisor/team leader and the subordinates/team members can involve:

Correct AnswerverifiedShow Answer

__________ is the process of making assumptions about what will happen in the future and generating a specific vision of the future.

Correct AnswerverifiedShow Answer

Company LMN, a toy manufacturer, has discovered that one of its suppliers has used lead-based paint on one of its products. It is the week before Christmas. The executive committee has assembled a team to devise a plan to mitigate the issue. LMN is using:

Correct AnswerverifiedShow Answer

A ______________ helps to implement all or parts of a strategic plan.

Correct AnswerverifiedShow Answer

In the planning process, __________ refer to the specific or desired results that one wishes to achieve.

Correct AnswerverifiedShow Answer

Typical operational plans in a business would include all of the following EXCEPT:

Correct AnswerverifiedShow Answer

Plans that define what needs to be done in specific functions or work units in order to implement strategic plans and achieve strategic objectives are called:

Correct AnswerverifiedShow Answer

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Without , lacks a framework for measuring how well things are going and what could be done to improve things.

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short-range plans cover 1 year or less, ...
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