Question 1

Business organizations consist of three major functional areas which, ideally

Accepted Answer

A)  support one another.
B)  are mutually exclusive.
C)  exist independently of each other.
D)  function independently of each other.
E)  do not interface with each other.

Question 2

Technology choices can have a major impact on

Accepted Answer

A)  costs.
B)  productivity.
C)  customer satisfaction.
D)  quality.
E)  all of these choices are correct.

Question 3

Many operations management decisions can be described as trade-offs.

Accepted Answer

A) True 
 B)False

Question 4

Most people encounter operations only in profit-making organizations.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following would not generally be classified under the heading of transformation?

Accepted Answer

A)  assembling
B)  teaching
C)  staffing
D)  farming
E)  consulting

Question 6

Service often requires relatively greater labor content when compared to manufacturing.

Accepted Answer

A) True 
 B)False

Question 7

Lean production systems incorporate the advantages of both mass production and craft production.

Accepted Answer

A) True 
 B)False

Question 8

Which is not an area of significant difference between manufacturing and service operations?

Accepted Answer

A)  forecasting demand
B)  uniformity of input
C)  labor content of jobs
D)  customer contact
E)  measurement of productivity

Question 9

Production systems with customized outputs typically have relatively

Accepted Answer

A)  high volumes of output.
B)  low unit costs.
C)  high amounts of specialized equipment.
D)  fast work movement.
E)  skilled workers.

Question 10

As an abstraction of reality, a model is a simplified version of a real phenomenon.

Accepted Answer

A) True 
 B)False

Question 11

Marketing depends on operations for information regarding

Accepted Answer

A)  productivity.
B)  lead time.
C)  cash flow.
D)  budgeting.
E)  corporate intelligence.

Question 12

Services can be stored and are not provided "on demand."

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not a benefit of using models in decision making?

Accepted Answer

A)  They provide a standardized format for analyzing a problem.
B)  They serve as a consistent tool for evaluation.
C)  They are easy to use and less expensive than dealing with the actual situation.
D)  They force the decision maker to take into account qualitative issues such as personalities and emotions.
E)  They offer insights into fundamental issues at play in a decision-making setting.

Question 14

Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.

Accepted Answer

A)  operation
B)  marketing
C)  purchasing
D)  finance
E)  internal audit

Question 15

Measurements taken at various points in the transformation process for control purposes are called

Accepted Answer

A)  plans.
B)  directions.
C)  controls.
D)  feedback.
E)  budgets.

Question 16

Product design and process selection are examples of _______ decisions.

Accepted Answer

A)  financial
B)  tactical
C)  system design
D)  system operation
E)  forecasting

Question 17

Service typically involves a much higher degree of customer contact than manufacturing.

Accepted Answer

A) True 
 B)False

Question 18

The essence of the operations function is to _____ during the transformation process.

Accepted Answer

A)  measure feedback
B)  produce goods
C)  add labor
D)  add value
E)  gather information

Question 19

"Value added" by definition is always a positive number since "added" implies increases.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is not an element of supply chain management?

Accepted Answer

A)  logistics
B)  operations
C)  customers
D)  location
E)  processing

Exam 1: Introduction to Operations Management

Production systems with customized outputs typically have relatively

Correct AnswerverifiedShow Answer

Service often requires relatively greater labor content when compared to manufacturing.

Correct AnswerverifiedShow Answer

Which is not an area of significant difference between manufacturing and service operations?

Correct AnswerverifiedShow Answer

Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.

Correct AnswerverifiedShow Answer

As an abstraction of reality, a model is a simplified version of a real phenomenon.

Correct AnswerverifiedShow Answer

Product design and process selection are examples of _______ decisions.

Correct AnswerverifiedShow Answer

Which of the following would not generally be classified under the heading of transformation?

Correct AnswerverifiedShow Answer

The essence of the operations function is to _____ during the transformation process.

Correct AnswerverifiedShow Answer

Technology choices can have a major impact on

Correct AnswerverifiedShow Answer

"Value added" by definition is always a positive number since "added" implies increases.

Correct AnswerverifiedShow Answer

Most people encounter operations only in profit-making organizations.

Correct AnswerverifiedShow Answer

Business organizations consist of three major functional areas which, ideally

Correct AnswerverifiedShow Answer

Measurements taken at various points in the transformation process for control purposes are called

Correct AnswerverifiedShow Answer

Services can be stored and are not provided "on demand."

Correct AnswerverifiedShow Answer

Lean production systems incorporate the advantages of both mass production and craft production.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of using models in decision making?

Correct AnswerverifiedShow Answer

Which of the following is not an element of supply chain management?

Correct AnswerverifiedShow Answer

Marketing depends on operations for information regarding

Correct AnswerverifiedShow Answer

Service typically involves a much higher degree of customer contact than manufacturing.

Correct AnswerverifiedShow Answer

Many operations management decisions can be described as trade-offs.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified