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Which of the following is a reason many European and Japanese employees are better skilled and able to work more productively than American workers?


A) Both European and Japanese economies provide a higher quality of academic preparation and workplace learning for the non-college portions of their work forces.
B) Partnerships between public educators and employers are much stronger in the United States.
C) Learning is accorded a higher standing in the operations of the U.S. economy than the European and Japanese economies.
D) Americans do not have equal access to educational opportunities.

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Which of the following is a main reason for the increased costs associated with person-focused pay programs?


A) higher payroll costs
B) increased overhead costs
C) higher training costs
D) all of the above

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In this person-focused pay model,employees are rewarded for increasing their skills within a single job family,even if the skills do NOT build on each other.


A) stair-step
B) skill blocks
C) job-point accrual
D) cross-departmental

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B

Which company discussed in the chapter tests its employees twice per year,and has abnormally high training costs in assessing the skill levels of its employees?


A) McDonald's
B) Wal-Mart
C) Tiffany's
D) Federal Express

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Which of the following are the two main reasons given for adopting pay-for-knowledge programs?


A) smaller labor markets and strategic outlines
B) market monopolies and lower labor costs
C) technological innovations and increased global competition
D) market monopolies and company turnover

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Which of the following is a characteristic of job-based pay?


A) It compensates employees for the number of jobs in which they possess the skills to perform.
B) It rewards employees on their promise to make positive contributions to the work place.
C) It compensates employees for the jobs they are currently performing.
D) A reward is based on the successful acquisition of work-related skills or knowledge.

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Jamie earned a raise in pay when he finished the training for the Technician 2 position.He will receive another raise when he finishes the training for the Technician 3 position.The company is probably using which type of pay program?


A) the stair-step model
B) the skill blocks model
C) the job-point accrual model
D) the cross-departmental model

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A

Teams that have members learn scheduling,coordinating,training,and leading others are emphasized in what type of work team?


A) self-regulating work groups
B) supervisory work teams
C) management teams
D) non-supervised work teams

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In a TV set manufacturing facility of XYZ Inc.,although there are different assembly lines in which workers focus on certain aspects of production,senior line workers are capable of producing the TV sets from start to finish.Senior workers' capability of doing the entire operation from start to finish is an example of which following term?


A) vertical skills
B) feedback
C) autonomy
D) task identity

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________ is the degree which an employee receives clear and direct information about job performance from his or her employer.

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Compare and contrast person focused pay and job-based pay.Discuss the advantages of person-focused pay to employers.

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In job-based pay,employees are compensated for jobs they currently perform.In person-focused pay,managers evaluate employees based on how well they fulfilled their designated roles.In incentive pay,managers award one-time additions to base pay and the raise depends on the attainment of work goals.In person-focused pay,employees are compensated for developing skills to perform a number of jobs effectively.In terms of pay increases,in job-based,employees are awarded on attaining a job-defined goal.On the other hand,in person-focused pay,employees are awarded on their gain in knowledge or skills.In job-based compensation,employees are awarded with job promotion when they exceed job performance standards.In person-focused pay,employees are awarded with job promotion depending on their skills base and proficiency on past work. Advantages of person-focused pay for employers: enhanced job performance (quantity and quality of work is better),reduced staffing (multiskilled employees are good at covering unexpected absenteeism,family leave,training sessions),greater flexibility (employees have a variety of skills,they can perform a wider range of tasks).

Compare and contrast the stair-step model and the skill blocks model.What kinds of skills are applicable in each model?

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The stair-step model encompasses relativ...

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According to the job characteristics theory,this core characteristic refers to the amount of freedom,independence,and discretion the employee enjoys in determining how to do the job.


A) skill variety
B) feedback
C) autonomy
D) task identity

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Which company emphasizes globalization,product services,and six sigma quality improvements for corporate growth? This company also offers a renowned two-year global program for high potential HR professionals that includes the opportunity for cross-functional experience.


A) Lincoln Electric
B) General Electric
C) Nabisco
D) Wal-Mart

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Which pay plan generally rewards employees for acquiring job-related competencies,knowledge,or skills rather than for demonstrating successful job performance?


A) knowledge-based
B) incentive
C) merit
D) person-focused

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Core ________ are often derived from the overall strategic statements of companies,and are very general knowledge and skills.

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This type of pay system rewards employees for successfully acquiring new job-related knowledge.


A) person-focused pay
B) competency-based pay
C) merit pay
D) incentive pay

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This model is geared to promoting staffing flexibility in a company,by training employees in one department with some of the critical skills that are needed to perform effectively in another department.


A) the skill blocks
B) the stair-step
C) the job-point accrual
D) the cross-departmental

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________ skills are those skills typically considered supervisory.

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In the XYZ Corp.passenger car manufacturing plant,assembly line station team leaders are allowed to stop the assembly line by pulling a cord available at each station whenever they notice a serious quality problem in the assembly process.This is an example of which of the following terms?


A) task identity
B) skill variety
C) autonomy
D) feedback

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