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Which leadership style of the Hersey and Blanchard model allows followers to share in decision making?


A) Telling
B) Selling
C) Participating
D) Delegating
E) Situational

F) A) and B)
G) B) and D)

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A(n) __________ is a person who helps a less-experienced person learn the ropes and better prepare him or herself to advance within the organisation.

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Strategic leadership may be seen as an extension of the transactional leadership role.

A) True
B) False

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If a Japanese organisation were to send an executive to head up the organisation's operations in the United States, the executive would likely need to


A) focus more on collective benefits than individual benefits.
B) train US employees to behave more like Japanese employees.
C) replace male senior managers with females.
D) develop a new theory of cross-cultural leadership.
E) change his or her leadership style.

F) B) and D)
G) A) and B)

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Which attribute is seen as universally negative across a wide range of cultures?


A) Dictatorial
B) Sensitive
C) Evasive
D) Cunning
E) Risk taking

F) C) and D)
G) None of the above

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Many leaders today are being asked to change how they manage people - to become coaches.

A) True
B) False

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Leadership __________ are individual, task and organisational characteristics that tend to outweigh the leader's ability to affect subordinates' satisfaction and performance.

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As a coach, the organisational leader would do all of the following EXCEPT


A) help select team members.
B) provide some general direction.
C) gain an understanding of the values of their young workers.
D) help train and develop team members.
E) help the team get information and other resources it may need.

F) A) and D)
G) C) and E)

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Which type of leadership is focused on recognising the need for change, creating a vision to guide that change, and executing the change effectively?


A) Transformational leadership
B) Charismatic leadership
C) Strategic leadership
D) Transactional leadership
E) Virtual leadership

F) A) and E)
G) B) and E)

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How does a supervisor initiate in-group or out-group relationships with subordinates?


A) The decision may be based on personal compatibility and subordinate competence.
B) Assignment into a group is based on the results of the supervisor's least-preferred co-worker scale.
C) Subordinates are allowed to move freely between the in-group and out-group.
D) Newer employees comprise the in-group until they learn their jobs, at which point they transfer to the out-group.
E) The relationships develop in a random, unpredictable fashion.

F) None of the above
G) C) and E)

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Charismatic leadership may create which of the following ethical concerns?


A) New employees are shunned until they demonstrate allegiance to the leader.
B) Decision making is slowed because of a constant focus on the future.
C) Greater concern is given to employees than to customers.
D) Profit levels rise to immoral levels.
E) Followers engage in inappropriate behaviours because of blind faith in the leader.

F) A) and B)
G) All of the above

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According to the leader-member exchange model (LMX) of leadership, the in-group of subordinates may receive more responsibility and autonomy.

A) True
B) False

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Sikhalo is a leader who has led his company by closely evaluating performance.Sikhalo can be best described as a(n)


A) charismatic leader.
B) transactional leader.
C) transformational leader.
D) industrial/organisational leader.
E) strategic leader.

F) A) and B)
G) C) and D)

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All of the following people were/are considered charismatic leaders EXCEPT


A) Adolf Hitler
B) Steve Jobs
C) Nelson Mandela
D) Desmond Tutu
E) Tim Cook

F) A) and E)
G) A) and D)

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Match the scenarios with the most appropriate style of leadership from the Hersey and Blanchard model. a.Your employees have neither the interest nor the ability to make important decisions for the organisation. b.Because your staff has been working together in their jobs for a long time and have a high degree of motivation, experience and skill, you let them work pretty much independently and try to stay out of their way. c.You feel that your staff members are interested and ready to start assuming more responsibility. d.Your staff members aren't ready to assume responsibility yet, but you feel that they are ready to be told the logic behind your decisions. -Delegating

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Which of the following may help explain the pattern of differences between men and women leaders?


A) Men tend to be more supportive.
B) Women tend to be more controlling.
C) Men tend to be more task focused.
D) Women tend to rely on their own judgment.
E) Women tend to have stronger interpersonal skills.

F) D) and E)
G) B) and C)

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Studies have generally found that, compared to out-group members, in-group members


A) complain more because they have access to the leader.
B) tend to have higher levels of performance and satisfaction.
C) are responsible for nearly all new product developments.
D) make more ethical decisions.
E) are absent more often, but get more work done when they attend.

F) C) and D)
G) B) and D)

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Which of the following attributes is NOT culturally contingent?


A) Risk taking
B) Sensitive
C) Evasive
D) Cunning
E) Egocentric

F) A) and D)
G) B) and E)

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Manny is a manager whose subordinates have low readiness.According to the Hersey and Blanchard model of leadership, Manny should use which of the following styles?


A) Telling
B) Selling
C) Participating
D) Delegating
E) Situational

F) A) and E)
G) D) and E)

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Which of the following is NOT a good netiquette tip for managers?


A) Be careful not to disseminate confidential information.
B) Never use e-mail if the message if highly complex or technical.
C) Do not CC or BCC anyone when using e-mail to discuss employee performance.
D) Never use e-mail to fire anyone or deliver any type of bad news.
E) Do not rely on e-mail so much that you forgo personal contact.

F) A) and C)
G) A) and E)

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