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When Toyota introduced hybrid cars,there were waiting lists to buy them.Then Honda and a few other manufacturers entered the market,shifting the product life cycle for hybrid cars into the _____________ stage of the product life cycle.


A) introduction
B) leveling
C) maturity
D) growth
E) decline

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________________ is the process by which ideas are transformed into new products and services that will help firms grow.


A) Beta testing
B) Concept testing
C) Innovation
D) Reverse engineering
E) The product life cycle

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C

When conducting exploratory research for her firm's new Internet anti-piracy software,Dee knows the most important question is:


A) how long will it take to bring the software to market.
B) whether or not respondents would purchase the software if it becomes available.
C) who will determine the price to be charged.
D) where the product should be sold.
E) which computer trade show will be used to introduce the product.

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The __________________ step in the product development process is critical because it requires tremendous resources and extensive coordination of all aspects of the marketing mix.


A) pretesting
B) product launch
C) post-testing
D) product development
E) evaluation of results

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Laptop computers,personal digital assistants,and cellular phones were all readily accepted and diffused in U.S.markets where business and personal lifestyles tend to be faster-paced,compared to many other areas in the world.These products offered _____________ with consumers' needs and priorities.


A) relative positioning
B) compatibility
C) observability
D) complexity
E) trialability

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When a manufacturer launches a new product,it may offer _________ to wholesalers and retailers,including introductory price promotions,special events,and personal selling.


A) trade promotions
B) trade shows
C) trade-in allowances
D) trade discounts
E) trade budgets

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For new product marketers,early adopters are important because they tend to be:


A) few in number.
B) the first to adopt a new product.
C) opinion leaders.
D) fond of prototypes.
E) alpha testing enthusiasts.

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Kristina created a virtual prototype of her new line of swimwear on a website to show to consumers.Kristina will ask consumers what they think of the clothing,but the most important question is:


A) what retailers she should use to sell the swimwear.
B) whether or not they would purchase the swimwear if it becomes available.
C) what wholesale price should be charged.
D) what promotional plan will work best.
E) in which season she should introduce the product.

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In many cases,pioneers lose their market lead and initial market share to imitators who:


A) capitalize on the pioneers' weaknesses.
B) create similar products with reduced value to consumers.
C) utilize alpha-beta testing.
D) ignore patents and copyrights.
E) target late maturity consumers.

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Early personal computers cost several thousand dollars,allowing competitors:


A) to focus on creating demand for their brand.
B) to promote alternative brands in that product category.
C) to spend less on introductory advertising.
D) to focus on making improved versions.
E) to introduce lower-priced alternatives.

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E

Ron sells commercial-grade tools to building contractors.Whenever he visits his customers,he looks to see if they are using his tools for other tasks or have modified the tools for some other purpose.These customers are _________________,who can provide ideas for new and improved products.


A) early adopters
B) market testers
C) lead users
D) reverse engineers
E) concept testers

Correct Answer

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Before the development of computer-assisted design software,many firms handcrafted ______,wooden or clay models that served as rough physical representations of the new product.


A) premarket tests
B) blockbusters
C) prototypes
D) storyboards
E) designer models

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C

Although innovation strategies may not work in the long run,overriding short-term reasons compel firms to introduce new products and services.

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During concept testing for a new product,a marketer will likely ask:


A) whether or not consumers will buy it.
B) how frequently consumers would purchase it.
C) whether or not consumers think it is a good value for the price being suggested.
D) whether consumers would buy it as a gift or for themselves.
E) all of these.

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If they create new markets,pioneer or breakthrough products:


A) will likely result in late maturity buying.
B) can add tremendous value to firms.
C) incorporate reverse engineering outputs.
D) require the use of concept testing services.
E) must be geographically centered.

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The majority of new products are failures.

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If a new product concept gets positive evaluations from potential customers,the next step for a marketer is:


A) market testing.
B) product development.
C) brainstorming.
D) reverse engineering.
E) launching the product.

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Early personal computer users remember the cumbersome,user-unfriendly "DOS" system.When Apple introduced System 1 and Microsoft introduced Windows,both of which were much easier to use,these new products diffused rapidly because of their:


A) relative advantage.
B) compatibility.
C) observability.
D) complexity.
E) trialability.

Correct Answer

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Lorraine belongs to a national consumer panel created by a market research company.She regularly receives samples of new products from a variety of firms and fills out questionnaires about the products.The national consumer panel Lorraine is part of is engaged in:


A) premarket testing.
B) product launch.
C) test marketing.
D) product development.
E) concept testing.

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Which of the following industries tend to use R&D departments as a significant source of new product ideas?


A) Pharmaceuticals.
B) Computer software.
C) Motion pictures.
D) Chemicals.
E) All of these.

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