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Starting points


A) are usually contained in the opening statements each negotiator makes.
B) are usually learned or inferred as negotiations get under way.
C) are not known to the other party.
D) are given up as concessions are made.
E) None of the above describes starting points.

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A small concession late in negotiations may indicate that there is little room left to move.

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The more you can do to convince the other party that his or her costs of delay or aborting negotiations will be costly,the more likely he or she will be to establish a modest resistance point.

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Each party's resistance point is openly stated at the conclusion of negotiations.

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Distributive bargaining is basically a competition over who is going to get the most of a ____________ __________.

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To prevent the other party from establishing a committed position,a negotiator could


A) give them the opportunity to evaluate the matter fully.
B) acknowledge the other's commitment.
C) reiterate the commitment.
D) make a joke about the commitment.
E) None of the above should be used to prevent the other party from establishing a committed position.

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What are the advantages of adopting a flexible position?

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Can learn about the other part...

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A negative bargaining range occurs when the buyer's resistance point is above the seller's.

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Anything outside the bargaining range will be summarily rejected by one of the negotiators.

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Selective presentation can be used to lead the other party to form the desired impression of your resistance point or to open up new possibilities for agreement that are more favorable to the presenter than those that currently exist.

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What statement about concessions is false?


A) Concessions are central to negotiations.
B) Concessions is another word for adjustments in position.
C) Concession making exposes the concession maker to some risk.
D) Reciprocating concessions is a haphazard process.
E) All of the above statements are truE.

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Hardball tactics are designed to


A) be used primarily against powerful negotiators.
B) clarify the user's adherence to a distributive bargaining approach.
C) pressure targeted parties to do things they would not otherwise do.
D) eliminate risk for the person using the tactic.
E) Hardball tactics are designed to accomplish all of the abovE.

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Distributive bargaining strategies and tactics are useful when a negotiator wants to maximize the value obtained in a single deal.

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Define selective presentation.

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Negotiators reveal o...

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When acting as if the decision to close the deal has already been made,the negotiator is using the ____________ ____________ ____________ method of closing the agreement.

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Skilled negotiators may


A) suggest different forms of a potential settlement that are worth about the same to them.
B) recognize that not all issues are worth the same amount to both parties.
C) frequently save a final small concession for near the end of the negotiation to "sweeten" the deal.
D) make the last concession substantial to indicate that "this is the last offer".
E) Skilled negotiators may take all of the above actions.

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List two situations when distributive bargaining strategies are useful.

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When a negotiator wants to max...

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Why is it advantageous to make an extreme opening offer?

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Gives more room for movement in negotiat...

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When successive concessions get smaller,the most obvious message is that


A) the negotiator is reaching the fatigue point.
B) the resistance point is being reached.
C) the concession maker's position is weakening.
D) the negotiator has passed the resistance point.
E) None of the abovE.

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What are the three ways to manipulate the costs of delay in negotiation?

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(1)Plan disruptive a...

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