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List the three basic guidelines that must be followed to ensure that skill development occurs and that the learning is self-correcting.

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Which of the following is true of medicine?


A) It emphasizes mental health over physical health.
B) It emphasizes group well-being over individual well-being.
C) It focuses on both physical and industrial mental health.
D) It focuses on organizational success and well-being.

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Explain organizations as open systems.

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In any field of study, objective knowledge is developed through:


A) close supervision.
B) intensive training.
C) coercive leadership.
D) basic and applied research.

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_____ is a leading force driving change at work and has increased significantly during the past few decades, especially in industries such as banking, finance, and air transportation.


A) Global competition
B) Politics
C) Employee attrition
D) Centralization

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Explain the benefits of critical thinking in organizations.

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_____ focuses on both physical and psychological health as well as industrial mental health.


A) Management
B) Biology
C) Medicine
D) Engineering

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Explain how quality improvement helps in organizational success.

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Identify a true statement about the internal perspective of human behavior.


A) It explains human behavior by analyzing environmental forces.
B) It is psychodynamically oriented and focuses on an individual's thoughts and feelings.
C) It excludes consideration of a person's history.
D) It focuses on individuals' organizational roles to understand their behaviors.

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The external perspective of understanding human behavior looks at workers' minds to understand their behavior.

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In the context of internal components of organizations, the _____ are the human resources of an organization.


A) tasks
B) technologies
C) structures
D) people

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In the context of the organization system, what are inputs, throughputs, and outputs?

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_____, the science of society, has contributed greatly to our knowledge of group and intergroup dynamics.


A) Philosophy
B) Sociology
C) Engineering
D) Anthropology

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Early research of individuals and organizations found that people often become open and responsive in the midst of change.

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Which of the following is true of Six Sigma philosophy?


A) It helps influence managerial decisions.
B) It emphasizes company-wide quality improvement.
C) It emphasizes the formation of self-managed teams.
D) It advocates horizontal hierarchy.

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A _____ attitude is at the core of critical thinking


A) realistic
B) decisive
C) probing
D) cautious

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E-Wisdom, a publishing company, implements a new business strategy to keep both talent and information within the organization by creating their own content instead of outsourcing it. In the given scenario, which of the following factors has most likely influenced the company's new business strategy?


A) The potential for role ambiguity
B) The potential for data loss
C) The potential for employee burnout
D) The potential for intragroup conflict

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The internal perspective of human behavior focuses on:


A) the work load of an individual.
B) the past experiences of an individual.
C) consequences and environmental forces.
D) organizational communication channels.

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_____ is the mastery of abilities essential to successful functioning in organizations.


A) Data mining
B) Information exchange
C) Data integration
D) Skill development

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The Hawthorne studies, conducted during the 1920s and 1930s, first suggested the importance of the _____ in an organization.


A) functional elements
B) formal elements
C) informal elements
D) central elements

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