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Healthy, normal stress is known as _____.


A) distress
B) strain
C) eustress
D) acute stress

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Individual differences, such as gender, enhance vulnerability to strain under stressful conditions.

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Describe personal demands as a source of stress.

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Answers will vary. Self-imposed personal...

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George, an actor at String Theatres, has been playing the role of a carpenter in the same drama for more than five years. The director, Jeff, does not wish to change George's role or even change his dialogues. Because of this, George begins to experience apathy and his performance deteriorates. In this scenario, George is experiencing a psychological response to job stress called burnout.

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In the context of self-directed interventions, which of the following is true of learned optimism?


A) It is a secondary stress prevention activity.
B) It begins with the definition of a focal role within the organizational context.
C) It begins with identifying pessimistic thoughts and then distracting oneself from these thoughts.
D) It is a characteristic of Type A personality.

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Which of the following statements is true according to Robert Kahn's person-environment fit approach to stress?


A) The stress response is ineffective in preparing a person to handle legitimate emergencies.
B) One's perception and cognitive appraisal are important in determining what is stressful.
C) The human body is designed with natural defense mechanisms to keep it in homeostasis.
D) Stress occurs when the role expectations are confusing and/or conflict with one's skills and abilities.

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The job strain model suggests that:


A) employee participation in goal setting increases job strain on managers.
B) low self-determination and counterdependence lead to a low-strain job.
C) points of confusion and conflict in a job become opportunities for clarification and resolution.
D) the combination of stringent demands and restricted control leads to a high-strain job.

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_____ is the unconscious preparation to fight or flee that a person experiences when faced with any demand.


A) Stress
B) Burnout
C) Distress
D) Rust-out

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Describe the person-environment fit approach to stress.

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Answers will vary. Robert Kahn was conce...

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In the context of individual stress prevention, which of the following is true of flexibility training?


A) It helps one cultivate an optimistic frame of mind.
B) It helps to prevent the accumulation of unnecessary muscular tension.
C) It helps to overcome stress through self-disclosure.
D) It helps to avoid permanent psychological damage due to stress.

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Which of the following is true of stressful activities like aerobic exercise, weight training, and flexibility training?


A) They decrease the stress response in individuals.
B) They enhance a person's ability to manage stressful demands.
C) They increase a person's susceptibility to stress.
D) They minimize a person's recovery from stressful events.

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How a person sees himself or herself, both positively and negatively, is called _____.


A) the self-image
B) the ego-ideal
C) self-esteem
D) self-efficacy

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Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____.


A) role ambiguity
B) person-role conflict
C) interrole conflict
D) non-role conflict

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True organizational stress prevention is considered primary in nature because:


A) it modifies the individual's or the organization's response to a demand.
B) it reduces the demands the organization places on the employee.
C) it identifies symptoms of stress in individuals.
D) it heals individual or organizational symptoms of distress and strain.

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Which of the following is the last step of the GP3 method of time management?


A) Prioritizing goals in terms of their relative importance
B) Praising oneself for specific achievements along the way
C) Setting goals that are challenging yet attainable
D) Planning for goal attainment through specific tasks

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In the context of preventive stress management, which of the following is true of goal setting?


A) It focuses a person's attention while directing energy into a productive channel.
B) It decreases task motivation.
C) It increases role conflict and role ambiguity.
D) It helps a person to become independent without maintaining a host of supportive attachments.

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Type B people often recognize Type A behavior and can help Type A individuals judge situations realistically.

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Which of the following helps to develop supportive social relationships in the workplace?


A) Team building activities
B) Annual assessments
C) Role negotiations
D) Performance appraisals

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Damian is a professional gymnast and ranks number 5 in his country. However, he considers his short temper to be a terrible flaw and thinks it makes him a bad person. He believes the only way to be considered successful is to be the number 1 gymnast in the country. This makes Damian feel very stressed. In the context of approaches to stress, Damian is feeling stressed due to inconsistent expectations.

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Which of the following best defines emotional exhaustion?


A) It is a physical response to job stress.
B) It is a form of psychological fatigue caused by energy depletion.
C) It is a physical ailment with psychological origins.
D) It is a psychological distress caused by a lack of challenge on the job.

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