Exam 14: Managing & Enhancing Performance: The Big Picture

A) A firm's stock price provides a complete evaluation of organizational success.
B) The accurate method of assessing an organization's success is by measuring the number of units produced.
C) An organization's success needs to be assessed by examining the state of multiple indicators.
D) Financial indicators are more important than human resource indicators while assessing an organization's success.
E) An effective performance-enhancement program has no impact on an organization's success.

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A) regular time
B) core time
C) full-time
D) flextime
E) part time

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A) Task significance
B) Autonomy
C) Task identity
D) Skill variety
E) Feedback

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Generally speaking,individual incentive plans reward individual performance on a real-time basis.Rather than increasing a person's base salary at the end of the year,an individual instead receives some level of salary increase or financial reward in conjunction with demonstrated outstanding performance in close proximity to when that performance occurred.Individual incentive systems are most likely to be used in cases where performancecan be objectively assessed in terms of number of units of output or similar measures rather than on a subjective assessment of performance by a superior.

A) quarterlybonus
B) monthlyincentive
C) annual salary increase
D) gainsharing arrangement
E) skill-based pay

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C

A) Confidentiality requirements for sensitive data are denying profitable employment opportunities to a large population.
B) Every desktop computer, laptop, or hand-held device isvulnerable to attack in an organization.
C) Large organizations have significantly reduced the benefits they provide to employees due to the increasing importance given to cybersecurity.
D) The human resource personnel in various organizations is finding it increasingly difficult to make the employees understand the importance of cybersecurity training programs.
E) Increasing an organization's employee presence on social media is a huge task.

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A) Gainsharingplan
B) Scanlon plan
C) Merit-pay plan
D) Sales commission
E) Piece-rate plan

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A) Job enlargement
B) Job rotation
C) Job characteristics
D) Job enrichment
E) Personality-job fit

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D

A) Piece-rate plan
B) Merit-pay plan
C) Bonus
D) Commission
E) Knowledge-based pay

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A) Job rotation
B) Behavior modification
C) Gainsharing
D) Job enlargement
E) Goal setting

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A) Designing formal policies regarding ownership of Twitter accounts
B) Examining employees' online presence and activities
C) Favoring employees who follow a particular religious faith
D) Offering lavish, unusual, and expensive benefits
E) Educating employees to avoid conducting businesses in public places

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A) Lecturing an employee on the outcome of performance-appraisal interview
B) Avoiding criticism to uphold an employee's confidence and morale
C) Providing feedback annually in tandem with the annual performance-appraisal interview
D) Balancing both positive and negative attributes of an employee's performance
E) Focusing on the present and avoiding discussion on an employee's future prospects

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A) It requires employees to travel to office and receive their assignments.
B) It becomes more difficult for unions to organize workers.
C) It is difficult for new employees to become socialized into an organization.
D) Some individuals lack the self-discipline to conduct work in an unconstrained environment.
E) It increases employees' sense of alienation at work.

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A) Job enrichment
B) Job enlargement
C) Job characteristics
D) Personality-job fit
E) Job rotation

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A) Delgado Inc.provides its sales personnel with additional incentives every time a he or she sells beyond the daily target.
B) Wilkinson Corp.offers a cash prize to the worker who develops the best solution to an organizational problem.
C) A jewelry store chain offers annual bonuses to its workers who are highly productive.
D) An airline pays its pilots a base salary plus a bonus depending on the number of their "on-time" flights.
E) QuLine Inc.provides a higher salary to engineers with a Master's degree than to those with a Bachelor's degree.

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A) Flexible work hour plan
B) Compressed workweek schedule
C) Home work program
D) Individual incentive plan
E) Cafeteria-style benefits plan

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A) Individuals who lack the discipline to work in unconstrained environments misuse the arrangement.
B) Labor unions face difficulty in organizing workers.
C) The greater number of days off affects the social aspects of jobs.
D) Employees are more likely to be forced to work overtime.
E) It is more likely that he or she will lose work time to deal with personal business.

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