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Not all firms have cultural values that are consistent with high performance.

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A major obstacle to changing an organization's culture is that even if the culture is successfully changed, it's likely to change back shortly after.

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_________is the process through which children learn to become adults in a society.


A) Entrepreneurship
B) Intrapreneurship
C) Innovation
D) Organizational socialization
E) Socialization

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A dominating conflict culture is passive and disagreeable.

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_________ conflict management norms resolve conflict in a cooperative manner.


A) Active
B) Passive
C) Agreeable
D) Disagreeable
E) Strategic

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Intrapreneurship


A) is most effective as a rare event in the organization.
B) is most effective when it occurs in the research and development department alone.
C) occurs both inside and outside the organization.
D) gives new organizations an edge over existing organizations.
E) is entrepreneurial activity that takes place within the organization.

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Strong cultures are always better than weak cultures.

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Changing an organization's culture is a(n) _________ process.


A) impossible
B) quick and easy
C) quick but difficult
D) long but easy
E) long and difficult

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Which of the following are part of culture?Select ALL that apply.


A) enacted values and norms
B) espoused values and norms
C) artifacts
D) formal practices
E) informal practice
F) None of above

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How can a manager take advantage of the culture that already exists in an organization?

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A manager can take advantage of the cult...

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In a(n) _________ conflict culture, open confrontations are accepted, as are heated arguments and threats.


A) dominating
B) collaborative
C) strategic
D) avoidant
E) passive-aggressive

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Identify and thoroughly discuss the four types of conflict cultures, using examples.

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The four types of conflict cultures are ...

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What is the most important mechanism of organizational socialization?


A) formal training
B) observing the behavior of others
C) corporate pamphlets
D) corporate statements
E) none of these

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Research suggests that organization culture is understood and communicated through the use of


A) observation alone.
B) employee handbooks.
C) psychological contracts.
D) stories and symbols.
E) raises and bonuses.

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Managers interested in changing cultures should attempt to substitute stories and myths that support old cultural values with stories and myths that support new ones.

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A conflict culture is a


A) culture that is characterized by a lot of disagreement.
B) set of shared norms for managing conflict.
C) culture that attempts to avoid conflict as much as possible.
D) set of shared norms for avoiding conflict.
E) culture that is internally inconsistent.

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_________ conflict management norms tend to avoid addressing conflict.


A) Active
B) Passive
C) Agreeable
D) Disagreeable
E) Strategic

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Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -Sonya's company creates a laptop processor that produces less heat than any other on the market.


A) incremental innovation​
B) ​systems innovation
C) ​radical innovation

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If a business strategy and corporate culture are pulling in two different directions, the _________ will win _________.


A) strategy, unless the culture is really strong
B) strategy, no matter how strong the culture is
C) culture, unless the strategy is extremely good
D) culture, no matter how good the strategy is
E) none of these

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Athena's company specializes in the design of tennis ball canisters, making them sturdier, cheaper, and easier to open.This is an example of which type of innovation?


A) radical
B) incremental
C) systems
D) entrepreneurial
E) strategic

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