A) establishing organizational hierarchies.
B) furnishing people with necessary facts and figures about a change project.
C) focusing on trying to fix people's weaknesses and shortcomings.
D) helping people establish new, emotional relationships that provide hope.
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A) intuitive thinking process
B) personal compact
C) after-action review
D) positive emotional attractor
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A) The management should declare bonuses for workers who agree to accept the change so that other workers who are resistant about the change may also be lured to accept it.
B) The management should take legal actions against the workers who oppose the change or who instigate other workers to resist the change.
C) The management should find ways to enable the workers to see the value in changes that are needed for the organization to succeed.
D) The management should promise to fulfill all the demands of the workers and empower them to make important business decisions.
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A) evaluating ideas of group members freely during spontaneous idea generation.
B) expressing any idea that comes to mind, no matter how weird or fanciful.
C) providing freedom to generate as many ideas as possible.
D) bringing people together in an interactive group over a computer network.
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A) translating the ideas identified in the previous stages into concrete action steps.
B) formulating action plans for transforming dreams into reality.
C) interviewing people and asking them to tell stories that identify the best of their experiences with an organization.
D) creating a shared vision of the best possible future, grounded in the reality of what already exists.
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A) creating a destiny
B) creating a vision
C) redesigning an organization
D) discovering organizational strengths
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Electronic brainstorming or brainwriting...View Answer
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Answers will vary. Students should consi...View Answer
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The keys to changing people's thinking a...View Answer
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A) are the facilitators of brainstorming sessions held in organizations.
B) provide a safe harbor where ideas from people throughout an organization can be developed.
C) use electronic brainstorming.
D) fight to overcome natural resistance and convince others of the value of an idea.
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For creative acts that benefit the organ...View Answer
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A) only to large organizations.
B) either on a large or small scale.
C) to individual leaders on a small scale.
D) only to for-profit organizations.
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A) reject quick wins in favor of long-term benefits.
B) avoid the use of lateral thinking.
C) encourage employee resistance.
D) strive to hire people who display creative characteristics.
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