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Communication becomes simpler when you increase the number of team members.

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A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1) /2, where n is the number of people in the team, the team has _____ members.


A) 5
B) 3
C) 2
D) 10

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_____ can create communication problems; words may have different meanings in different languages.

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Status reports can take various formats depending on the stakeholders' needs.

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The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.

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stakeholde...

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Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.

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Minutes must be a comprehensive report of the meeting that was scheduled.

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What are the guidelines for conducting effective meetings?

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β€’Define the purpose and intended outcome...

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_____ communication happens when two or more people to exchange information via meetings, phone calls, or video conferencing.

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Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?


A) Always reply to all the people to whom the initial message was sent.
B) If the entire message can fit in the subject line, put it there.
C) Minimize the total number of e-mails by including as many subjects as possible in a single e-mail.
D) Continue replying to e-mail messages without changing the subject line to maintain continuity.

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As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?


A) Call Phil in for a private meeting to appreciate his work.
B) Call a team meeting to praise Phil for his work on the project.
C) Announce Phil's accomplishment on the company Web site.
D) Have top management and the other teams in the company award Phil.

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The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

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A facilitator can help the team solve any communication problems.

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking.


A) phone call
B) e-mail
C) meeting
D) Web Site

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Microsoft Office Enterprise Project Management Solution has a(n) _____ tool that provides a centralized and consolidated view of programs and projects.

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portfolio ...

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_____ involves determining the information and communications needs of the stakeholders.


A) Strategic planning
B) Systems management
C) Identifying stakeholders
D) Planning communications

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A(n) _____ is a document that guides project communications.

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communicat...

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Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.

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People have different personality traits that often affect their communication preferences.

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The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

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