Question 1

As empathetic listeners, we judge the statement of others while listening to their feelings.

Accepted Answer

A) True 
 B)False

Question 2

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Accepted Answer

The answer of ___________ listeners are involved verbally and nonverbally,...

Question 3

Match the word or phrase with its meaning.
-External noise

Accepted Answer

A)   Focusing on the content of the message in order to gain knowledge
B)   Our own thoughts or feelings that prevent us from listening
C)   Processing the meaning of a message
D)   Sounds or visual stimuli that draw our attention away from an intended message
E)   Evaluating the speaker's message or intentF)  Listening with a sense of purposeG)  Highly specialized words used and understood by specific groups of people.H)  Sender only partly involved in messageI)  Requesting additional information to help understand the messageJ)  Clarifying the message and offering an alternative perceptionK)  Restating another person's message in our own words

Question 4

Match the word or phrase with its meaning.
-Active listening

Accepted Answer

A)   Focusing on the content of the message in order to gain knowledge
B)   Our own thoughts or feelings that prevent us from listening
C)   Processing the meaning of a message
D)   Sounds or visual stimuli that draw our attention away from an intended message
E)   Evaluating the speaker's message or intentF)  Listening with a sense of purposeG)  Highly specialized words used and understood by specific groups of people.H)  Sender only partly involved in messageI)  Requesting additional information to help understand the messageJ)  Clarifying the message and offering an alternative perceptionK)  Restating another person's message in our own words

Question 5

The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is

Accepted Answer

A)   listening.
B)   hearing.
C)   perceiving.
D)   dating.

Question 6

Noise that interferes with our ability to listen has to be intentional.

Accepted Answer

A) True 
 B)False

Question 7

Match the word or phrase with its meaning.
-Critical listening

Accepted Answer

A)   Focusing on the content of the message in order to gain knowledge
B)   Our own thoughts or feelings that prevent us from listening
C)   Processing the meaning of a message
D)   Sounds or visual stimuli that draw our attention away from an intended message
E)   Evaluating the speaker's message or intentF)  Listening with a sense of purposeG)  Highly specialized words used and understood by specific groups of people.H)  Sender only partly involved in messageI)  Requesting additional information to help understand the messageJ)  Clarifying the message and offering an alternative perceptionK)  Restating another person's message in our own words

Question 8

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Accepted Answer

The answer of ________ requires that we clarify the meaning...

Question 9

What type of listening requires nothing from the receiver?

Accepted Answer

A)   Responsive
B)   Passive
C)   Active
D)   Informational

Question 10

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Accepted Answer

The answer of Noise, delivery, language, message overload, and perception...

Question 11

Match the word or phrase with its meaning.
-Jargon

Accepted Answer

A)   Focusing on the content of the message in order to gain knowledge
B)   Our own thoughts or feelings that prevent us from listening
C)   Processing the meaning of a message
D)   Sounds or visual stimuli that draw our attention away from an intended message
E)   Evaluating the speaker's message or intentF)  Listening with a sense of purposeG)  Highly specialized words used and understood by specific groups of people.H)  Sender only partly involved in messageI)  Requesting additional information to help understand the messageJ)  Clarifying the message and offering an alternative perceptionK)  Restating another person's message in our own words

Question 12

Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills.

Accepted Answer

The answer of Define questioning, paraphrasing, and interpreting. How are...

Question 13

Match the word or phrase with its meaning.
-Interpreting

Accepted Answer

A)   Focusing on the content of the message in order to gain knowledge
B)   Our own thoughts or feelings that prevent us from listening
C)   Processing the meaning of a message
D)   Sounds or visual stimuli that draw our attention away from an intended message
E)   Evaluating the speaker's message or intentF)  Listening with a sense of purposeG)  Highly specialized words used and understood by specific groups of people.H)  Sender only partly involved in messageI)  Requesting additional information to help understand the messageJ)  Clarifying the message and offering an alternative perceptionK)  Restating another person's message in our own words

Question 14

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Accepted Answer

The answer of What do we call the process of...

Question 15

Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.

Accepted Answer

The answer of Remembering is an essential part of active...

Question 16

A person who decides ahead of time that a conversation he/she is listening to is important, and who focuses on the content and the thoughts and feelings of others in order to gain knowledge, is partaking in what type of listening?

Accepted Answer

A)   Active
B)   Informational
C)   Critical
D)   Responsive

Question 17

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Accepted Answer

A) True 
 B)False

Question 18

Paralanguage means restating another person's message into our own words.

Accepted Answer

A) True 
 B)False

Question 19

Mustafa said to his mom, "I'll be home by dinner time." His mom said, "You'll be home by 6 o'clock? I'll see you then." Rephrasing Mustafa's message is known as paraphrasing.

Accepted Answer

A) True 
 B)False

Question 20

Define empathetic listening. Define critical listening. What is the difference between these two types of listening?

Accepted Answer

The answer of Define empathetic listening. Define critical listening. What...

Exam 3: Listening

Match the word or phrase with its meaning. -Critical listening

Correct AnswerverifiedShow Answer

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Correct AnswerverifiedShow Answer

A person who decides ahead of time that a conversation he/she is listening to is important, and who focuses on the content and the thoughts and feelings of others in order to gain knowledge, is partaking in what type of listening?

Correct AnswerverifiedShow Answer

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Correct AnswerverifiedShow Answer

Match the word or phrase with its meaning. -Active listening

Correct AnswerverifiedShow Answer

Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.

Correct AnswerverifiedShow Answer

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Correct AnswerverifiedShow Answer

What type of listening requires nothing from the receiver?

Correct AnswerverifiedShow Answer

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Correct AnswerverifiedShow Answer

Define empathetic listening. Define critical listening. What is the difference between these two types of listening?

Correct AnswerverifiedShow Answer

Match the word or phrase with its meaning. -Jargon

Correct AnswerverifiedShow Answer

Paralanguage means restating another person's message into our own words.

Correct AnswerverifiedShow Answer

Noise that interferes with our ability to listen has to be intentional.

Correct AnswerverifiedShow Answer

Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills.

Correct AnswerverifiedShow Answer

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Correct AnswerverifiedShow Answer

As empathetic listeners, we judge the statement of others while listening to their feelings.

Correct AnswerverifiedShow Answer

Mustafa said to his mom, "I'll be home by dinner time." His mom said, "You'll be home by 6 o'clock? I'll see you then." Rephrasing Mustafa's message is known as paraphrasing.

Correct AnswerverifiedShow Answer

Match the word or phrase with its meaning. -Interpreting

Correct AnswerverifiedShow Answer

The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is

Correct AnswerverifiedShow Answer

Match the word or phrase with its meaning. -External noise

Correct AnswerverifiedShow Answer

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