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Edwin understands that feedback is important for the goal-setting process to be effective. He likely believes ______.


A) goal feedback should only come from the direct supervisor
B) employees who receive feedback on their progress achieve higher levels of performance than those who don't receive feedback
C) feedback on goals rarely guides performance
D) employees prefer feedback comes from an outside source

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Molly notices her employees seem less motivated lately, so she turned to OB research for guidance. She learned about Herzberg's two-factor theory of motivation. Which of the following factors should she focus on in order to best motivate her followers?


A) pay
B) working conditions
C) sense of achievement
D) company policies

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Which of the following dimensions of job characteristics theory increases a person's responsibility for the work they perform?


A) skill variety
B) task identity
C) task significance
D) autonomy

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Which of the following dimensions of job characteristics theory is that the employee has the freedom to plan and perform his or her own work?


A) skill variety
B) task identity
C) task significance
D) autonomy

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Self-esteem is an individual's belief in his or her capacity to execute the behaviors necessary to produce specific performance levels.

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Which of the following is the desire to have a positive impact on other people or groups?


A) conscientiousness
B) feedback
C) autonomy
D) prosocial motivation

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Which of the following is included in lower order needs according to Maslow's hierarchy of needs?


A) self-actualization
B) esteem
C) physiological
D) social

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Which of the following is a criticism of goal setting?


A) Goal setting enhances flexibility of employees to adapt to changing situations.
B) Goal setting is largely unsupported by research evidence.
C) Goal setting may undermine creativity.
D) The limitations of goal setting outweigh the benefits.

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Which of the following forms of organizational justice refers to the perceived fairness of the communications made by leaders during a process?


A) procedural justice
B) interpersonal justice
C) distributive justice
D) informational justice

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Describe the job characteristics theory and why growth needs matter.

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In this theory of motivation, jobs can b...

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According to Maslow's hierarchy of needs theory, when a need is not satisfied it is set aside and other needs are focused on.

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Which of the following is not one of the three parts of the motivation process?


A) Direction
B) Ambition
C) Intensity
D) Persistence

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According to the Pygmalion effect, managers can boost performance by ______.


A) raising expectations
B) raising pay
C) raising equity
D) raising satisfaction

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Research has supported the job characteristics model by demonstrating that job enrichment ______.


A) reduces organizational commitment
B) reduces turnover
C) decreases employee motivation
D) decreases employee satisfaction

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A meta-analysis found that grit is strongly correlated with ______.


A) performance
B) retention
C) sustainability
D) conscientiousness

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Nicole is creating natural work units by putting tasks together to create a more challenging and complex work environment for her employees. Nicole is ______.


A) using vertical loading
B) rotating jobs
C) encouraging autonomy
D) combining tasks

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What limitations would you put on job crafting? What are the dangers of no limitations on job crafting?

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(Answers may vary.) The term job craftin...

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Which of the following is an element of SMART goals?


A) stellar
B) timeless
C) ambiguous
D) measurable

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Which of the following is linked to what people think about at work that dissatisfies them (e.g., supervision, pay, company policies, and the working conditions) ?


A) need for power
B) safety
C) hygienes
D) motivators

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Which of the following is one of the core job dimensions of job characteristics theory?


A) skill variety
B) task difficulty
C) grit
D) MBO

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