Question 1

The internal digital platforms of most organizations include tools to help employees communicate with each other, such as a dashboard, blogs, and discussion forums.

Accepted Answer

A) True 
 B)False

Question 2

Rewrite the following post from a business discussion forum so that it is professional and effective.
"Organizing Teleconference meetings so that they do not bore participants and waste their time: The last teleconference meeting was the worst I ever attended. Jessica did a horrible job planning the session. It went on forever!!! Let's do something about this, PLEASE!!!"

Accepted Answer

Rewrites will vary but should follow the...

Question 3

Which of the following options is the most helpful comment to add to a shared file on a team blog?

Accepted Answer

A)   Vague
B)   More needed for business model.
C)   More evidence is needed to support the new business model.
D)   Prove it!
E)   Sloppy job. C

Question 4

Imagine that you are the CEO of a company that manufactures helmets and other safety equipment for cyclists. Write a one-paragraph post for your company's PR blog on the topic of bike safety. Use the op-ed style for your post.

Accepted Answer

Responses will vary. The following is an...

Question 5

A nonresponse to emails and other digital communications is called a cyber wall.

Accepted Answer

A) True 
 B)False  False

Question 6

Good subject lines for emails are usually ________ words long.

Accepted Answer

A)   1 to 2
B)   3 to 5
C)   5 to 10
D)   8 to 12
E)   12 to 15

Question 7

The most prominent feature on your dashboard should most likely be

Accepted Answer

A)   a blog.
B)   email.
C)   press releases.
D)   status updates.
E)   a phone and email directory.

Question 8

Which example would be recommended when using email?

Accepted Answer

A)   Gregor sends a colleague an email that is fun to read but not really important.
B)   Dinah sends several emails to a co-worker even though they could be summed up in one email.
C)   Nancy sends an email that has vital information to her boss, even though he is very busy.
D)   Niyi sends an email about his recent vacation to a business friend.
E)   Farley includes important business information as well as personal information in an email to a colleague.

Question 9

Which of the following is an accurate statement about professional profiles?

Accepted Answer

A)   The rarely include a personal photograph.
B)   They can increase business contacts.
C)   They often include detailed descriptions of hobbies.
D)   They provide little detail about a person's expertise.
E)   They require little updating.

Question 10

Every week, Nathan has to send a routine update of the progress his team has made on a marketing plan. This type of information would best be sent

Accepted Answer

A)   by email.
B)   by texting.
C)   face-to-face.
D)   by letter.
E)   through social media.

Question 11

A person should avoid conveying any emotion when writing a business email.

Accepted Answer

A) True 
 B)False

Question 12

The management function that establishes and maintains mutually beneficial relationships between an organization and the various publics on whom its success depends is called

Accepted Answer

A)   cyber civility.
B)   public relations.
C)   defusing.
D)   active civility.
E)   public advertising.

Question 13

The neutrality effect means that recipients are more likely to perceive messages with an intended ________ as neutral.

Accepted Answer

A)   positive emotion
B)   negative emotion
C)   lack of emotion
D)   objective emotion
E)   subversive emotion

Question 14

Give an example of the neutrality effect and an example of the negativity effect. Both examples should involve a business setting.

Accepted Answer

Examples will vary. An example of the ne...

Question 15

Paragraphs in a business email should be 20 to 40 words long.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an accurate statement about blogs?

Accepted Answer

A)   They are intended for employee-to-employee communication, rather than manager-to-employee communication.
B)   They tend to reduce the interactivity of teams.
C)   They often enhance transparency with decision making.
D)   The information overload caused by blogs means they are usually counterproductive.
E)   They are among the best channels for communicating sensitive information.

Question 17

Summarize the guidelines teams should follow when sharing files on a central platform.

Accepted Answer

Team members should establish a protocol...

Question 18

Which practice in writing emails would most likely enhance your professional reputation?

Accepted Answer

A)   using short subject lines
B)   including a helpful signature block
C)   using numerous attachments
D)   placing your most important information near the end of your messages
E)   writing wordy messages that feature jargon B

Question 19

Compare and contrast microblogs, team blogs, and project blogs.

Accepted Answer

Microblogs, team blogs, and project blog...

Question 20

Because she is facing a tight deadline, Anya will not be able to respond to an email she just received as soon as she would like. Considering this, what should Anya do?

Accepted Answer

A)   inform everyone concerned face-to-face why the response will be delayed
B)   tell a co-worker to send an email explaining her situation
C)   ask for an extension of the deadline
D)   wait until she is ready to make a thorough response
E)   send a short email immediately stating how long it will take to respond

Exam 10: Writing Across Media

The internal digital platforms of most organizations include tools to help employees communicate with each other, such as a dashboard, blogs, and discussion forums.

Correct Answer
verified

Correct Answer
verified
Rewrites will vary but should follow the...
View Answer

Which of the following options is the most helpful comment to add to a shared file on a team blog?

Correct Answer
verified
C

Imagine that you are the CEO of a company that manufactures helmets and other safety equipment for cyclists. Write a one-paragraph post for your company's PR blog on the topic of bike safety. Use the op-ed style for your post.

Correct Answer
verified
Responses will vary. The following is an...
View Answer

A nonresponse to emails and other digital communications is called a cyber wall.

Correct Answer
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False

Good subject lines for emails are usually ________ words long.

Correct Answer
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The most prominent feature on your dashboard should most likely be

Correct Answer
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Which example would be recommended when using email?

Correct Answer
verified

Which of the following is an accurate statement about professional profiles?

Correct Answer
verified

Every week, Nathan has to send a routine update of the progress his team has made on a marketing plan. This type of information would best be sent

Correct Answer
verified

A person should avoid conveying any emotion when writing a business email.

Correct Answer
verified

The management function that establishes and maintains mutually beneficial relationships between an organization and the various publics on whom its success depends is called

Correct Answer
verified

The neutrality effect means that recipients are more likely to perceive messages with an intended ________ as neutral.

Correct Answer
verified

Give an example of the neutrality effect and an example of the negativity effect. Both examples should involve a business setting.

Correct Answer
verified
Examples will vary. An example of the ne...
View Answer

Paragraphs in a business email should be 20 to 40 words long.

Correct Answer
verified

Which of the following is an accurate statement about blogs?

Correct Answer
verified

Summarize the guidelines teams should follow when sharing files on a central platform.

Correct Answer
verified
Team members should establish a protocol...
View Answer

Which practice in writing emails would most likely enhance your professional reputation?

Correct Answer
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B

Compare and contrast microblogs, team blogs, and project blogs.

Correct Answer
verified
Microblogs, team blogs, and project blog...
View Answer

Because she is facing a tight deadline, Anya will not be able to respond to an email she just received as soon as she would like. Considering this, what should Anya do?

Correct Answer
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Exam 10: Writing Across Media

The internal digital platforms of most organizations include tools to help employees communicate with each other, such as a dashboard, blogs, and discussion forums.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedRewrites will vary but should follow the...View AnswerShow Answer

Which of the following options is the most helpful comment to add to a shared file on a team blog?

Correct AnswerverifiedC

Imagine that you are the CEO of a company that manufactures helmets and other safety equipment for cyclists. Write a one-paragraph post for your company's PR blog on the topic of bike safety. Use the op-ed style for your post.

Correct AnswerverifiedResponses will vary. The following is an...View AnswerShow Answer

A nonresponse to emails and other digital communications is called a cyber wall.

Correct AnswerverifiedFalse

Good subject lines for emails are usually ________ words long.

Correct AnswerverifiedShow Answer

The most prominent feature on your dashboard should most likely be

Correct AnswerverifiedShow Answer

Which example would be recommended when using email?

Correct AnswerverifiedShow Answer

Which of the following is an accurate statement about professional profiles?

Correct AnswerverifiedShow Answer

Every week, Nathan has to send a routine update of the progress his team has made on a marketing plan. This type of information would best be sent

Correct AnswerverifiedShow Answer

A person should avoid conveying any emotion when writing a business email.

Correct AnswerverifiedShow Answer

The management function that establishes and maintains mutually beneficial relationships between an organization and the various publics on whom its success depends is called

Correct AnswerverifiedShow Answer

The neutrality effect means that recipients are more likely to perceive messages with an intended ________ as neutral.

Correct AnswerverifiedShow Answer

Give an example of the neutrality effect and an example of the negativity effect. Both examples should involve a business setting.

Correct AnswerverifiedExamples will vary. An example of the ne...View AnswerShow Answer

Paragraphs in a business email should be 20 to 40 words long.

Correct AnswerverifiedShow Answer

Which of the following is an accurate statement about blogs?

Correct AnswerverifiedShow Answer

Summarize the guidelines teams should follow when sharing files on a central platform.

Correct AnswerverifiedTeam members should establish a protocol...View AnswerShow Answer

Which practice in writing emails would most likely enhance your professional reputation?

Correct AnswerverifiedB

Compare and contrast microblogs, team blogs, and project blogs.

Correct AnswerverifiedMicroblogs, team blogs, and project blog...View AnswerShow Answer

Because she is facing a tight deadline, Anya will not be able to respond to an email she just received as soon as she would like. Considering this, what should Anya do?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Rewrites will vary but should follow the...
View Answer

Correct Answer
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C

Correct Answer
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Responses will vary. The following is an...
View Answer

Correct Answer
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False

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Examples will vary. An example of the ne...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Team members should establish a protocol...
View Answer

Correct Answer
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B

Correct Answer
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Microblogs, team blogs, and project blog...
View Answer

Correct Answer
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