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Exam 4: Job Analysis and Job Design

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Question 31

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In the job characteristics model,task identity refers to the degree to which a job requires completion of a whole and identifiable piece of work.

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Question 32

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Federal guidelines and court decisions require that the specific performance requirements of a job be based on _____ job-related criteria.

A) valid
B) skilled
C) incompetent
D) competent

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Question 33

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Empowerment encourages employees to become innovators and managers of their own work.

_____ refers to a situation in which workers are enthusiastic and immersed in their work to the degree that it improves the performance of their companies.

Compare and contrast two approaches to job analysis: (1)the position analysis questionnaire (PAQ); and (2)the critical incident technique (CIT).

Job design objectives that emphasize industrial engineering considerations concentrate on the study of work cycles to determine how to reduce the time needed to complete the cycle.

Job sharing is effective with employees who desire to phase into retirement.

The job specifications section should also include interpersonal skills if a competency-based job analysis approach is used.

Discrepancies between the knowledge,skills,and abilities of a jobholder and the KSAOs required for the job can be remedied by:

Job enrichment is touted as helping employees with:

Requiring a high school diploma,even for a laborer job,is acceptable under the law if the company has a policy that all employees must be high school graduates.

The degree to which the job requires completion of a whole and identifiable piece of work,that is,doing a job from beginning to end with a visible outcome is known as:

Task identity refers to:

Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.

When a job analyst doubts the accuracy of information provided by employees,he or she should obtain additional information from all of the following EXCEPT:

Common methods of analyzing jobs include interviews,questionnaires,observation,and diaries.

Job specifications usually cover two areas: (1)the skill required to perform the job,and (2)the level of autonomy inherent in the position.

Job descriptions,job specifications,and even job evaluations can now be downloaded quickly from O*NET.

Managers of businesses where employees perform many different job tasks must be concerned about writing specific job descriptions because federal guidelines and court decisions require job requirements to be based on valid job-related criteria.

Inflating a job's responsibilities can occur unintentionally.