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IT packages must be offered with care because the hotel is competing against itself: selling the IT room at less than rack rate.

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In an effort to clean up the initial bad reputation of timeshares, states outlawed the placement of operating hotels next to or near to timeshare units.

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A pure management contract is almost unknown today because management companies must put up some equity if they hope to win the management contract.

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By law, hotels must accept all who come in good condition and are able and willing to pay.

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Improving RevPar industrywide has brought rising amenities with it.

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An industry "rule of thumb"is a simple formula for converting the square footage of a guest room into the square meters of the metric system.

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Convention delegates pay their own bills and book their own rooms within a block of rooms that has been reserved by a trade show executive or other nonguest buyer.

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Although hotel REITS cannot operate the hotels that they own, they can own as subsidiaries the companies that do operate the hotels.

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The kitchenette is to the ________ as the swimming pool is to the motor hotel; everyone wants it, but few use it,


A) time share facility
B) ll-suite hotel
C) hard budget hotel
D) spa
E) mixed use project

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Joint Ventures are partnerships of entities (such as governments, private corporations, pre-existing partnership, equity firms, etc.) rather than partnerships of individual persons.

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True

Incentive companies are nonguest buyers that place themselves between the destination resort and the company that uses the incentive to increase sales (or productivity).

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Which lodging company does not own, nor manage, nor lease, nor franchise hotels?


A) Cendant
B) Best Western
C) Hilton
D) Inter-Continental
E) None of these, each chain does some of each

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B

Tour groups are not single entity groups because they do not exist prior to or after the trip.

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Brand equity requires several components to be in place; which of the following is least critical to brand equity?


A) Instant identification
B) Assured level of service
C) Consistent quality
D) Broad distribution
E) Location, location, location

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Under the franchise contract, franchisees (hotel owners) can manage their own properties or hire a management company to do the job.

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Spas come in various formats just as hotels do; which of the following is not recognized as a spa type? (The question ask for a spa type, not a spa service.)


A) Mud baths & wrap spas
B) Mineral spring spa
C) Day spas
D) Stay spas
E) Medical spas

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A

Hotels and conference centers alike face competition from in-house (company-owned) training centers that book other activities when not being used by the company.

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Conventions may be so large that a number of hotels as well as the publicly owned convention center may need to combine to service the group.

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Most states that allow casino gambling have passed legislation that forbids casinos to be part of mixed-use projects.

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Business guests are chiefly men; leisure guests are chiefly couples.

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