Question 1

One of the more common mistakes in developing competency modeling is

Accepted Answer

A)  Not making the model tie in to the strategic goals.
B)  Being too specific.
C)  Simply making a list of positive attributes.
D)  Focusing only on skills and knowledge.

Question 2

Performance appraisals are almost always completed by

Accepted Answer

A)  Peers and self.
B)  360-degree feedback.
C)  Supervisors.
D)  Work planning and review.
E)  None of the above.

Question 3

For testing of knowledge,the use of speed tests is

Accepted Answer

A)  Critical to effective testing.
B)  Never of any value.
C)  Calculated for multiple-choice tests by multiplying the number of questions by .75,which will give you the length of time in minutes.
D)  None of the above is correct.

Question 4

Self ratings

Accepted Answer

A)  Tend to be too biased to be used effectively in a person analysis.
B)  Have very high measurement error when compared to supervisor ratings.
C)  Can be an effective part of the person analysis in a TNA.
D)  Are not generally part of a 360-degree performance review. C

Question 5

The ultimate criterion is the measure you use in assessing training effectiveness.

Accepted Answer

A) True 
 B)False

Question 6

In an organizational analysis,who do you ask about job design issues?

Accepted Answer

A)  Top management
B)  Relevant supervisors
C)  Incumbents
D)  Both B & C
E)  All of the above

Question 7

A triggering event
A)Is a comparison of a reactive and proactive TNA.
B)Occurs when actual organizational performance is greater than expected organizational performance.
C)Occurs when actual organizational performance is less than expected organizational performance.
D)Usually means some employees require training.

Accepted Answer

The answer of A triggering event
A)Is a comparison of a...

Question 8

When a(n) _____ analysis is conducted for strategic planning,it is a major undertaking.The _____ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

Accepted Answer

A)  Organizational;mission
B)  Operational;organizational
C)  Performance;person analysis
D)  Operational;goals A

Question 9

A good HRIS should provide information on

Accepted Answer

A)  Previous positions individuals have held.
B)  Training that individuals have received.
C)  Performance levels.
D)  All of the above.

Question 10

A job aid is one approach to dealing with a KSA deficiency.

Accepted Answer

A) True 
 B)False

Question 11

Organizational analysis should focus on

Accepted Answer

A)  Mission and capital resources.
B)  Job analysis.
C)   Human resources and organizational environment.
D)  Both A & C.
E)  All of the above.

Question 12

In response to a TNA,the decision is to "change the job." This means

Accepted Answer

A)  There are too many obstacles in the system the way the job is currently set up.
B)  Feedback is not occurring in the present setup.
C)  There is a KSA deficiency but training is not the most effective solution.
D)  Rewards are not tied to high performance.

Question 13

The selection process of incumbents in operational analysis should be performed by

Accepted Answer

A)  A supervisor.
B)  The manager of the organization.
C)  A head hunter.
D)  A job analyst. D

Question 14

A method to assess learning of strategic knowledge is termed

Accepted Answer

A)  Probed Protocol Analysis.
B)  Level 3 Analysis.
C)  Declarative Analysis.
D)  Paired Comparison.

Question 15

In ________ competencies are defined as "what someone needs to be doing to be competent in their job."

Accepted Answer

A)  North America
B)  United Kingdom
C)  Australia
D)  Both B & C
E)  All of the above

Question 16

To deal with a KSA deficiency,an appropriate remedy suggested in the text is

Accepted Answer

A)  Training.
B)  Changing the job.
C)  Providing proper feedback.
D)  Both A & B.
E)  All of the above.

Question 17

The job-duty-task method of job analysis is a worker-oriented approach.

Accepted Answer

A) True 
 B)False

Question 18

When a performance gap is identified and there is shown to be a lack of KSAs
A)There is no need to determine if there are motivational issues present.
B)You still might want to determine if there are any barriers to performance.
C)Training is the only option for dealing with the lack of KSAs.
D)A & C.

Accepted Answer

The answer of When a performance gap is identified and...

Question 19

Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?

Accepted Answer

A)  Operational Analysis
B)  Performance Discrepancy
C)  Organizational Analysis
D)  Person Analysis
E)  Organizational Laddering

Question 20

When a TNA is conducted,it

Accepted Answer

A)  Guarantees that the time and money spent on training is spent wisely.
B)  Determines the benchmark for evaluation of training.
C)  Provides essential information in the implementation of the strategic plan.
D)  Both B & C.

Exam 4: Needs Analysis

One of the more common mistakes in developing competency modeling is

Correct Answer
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Performance appraisals are almost always completed by

Correct Answer
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For testing of knowledge,the use of speed tests is

Correct Answer
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Self ratings

Correct Answer
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C

The ultimate criterion is the measure you use in assessing training effectiveness.

Correct Answer
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In an organizational analysis,who do you ask about job design issues?

Correct Answer
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Correct Answer
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When a(n) _ analysis is conducted for strategic planning,it is a major undertaking.The _ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

Correct Answer
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A

A good HRIS should provide information on

Correct Answer
verified

A job aid is one approach to dealing with a KSA deficiency.

Correct Answer
verified

Organizational analysis should focus on

Correct Answer
verified

In response to a TNA,the decision is to "change the job." This means

Correct Answer
verified

The selection process of incumbents in operational analysis should be performed by

Correct Answer
verified
D

A method to assess learning of strategic knowledge is termed

Correct Answer
verified

In ________ competencies are defined as "what someone needs to be doing to be competent in their job."

Correct Answer
verified

To deal with a KSA deficiency,an appropriate remedy suggested in the text is

Correct Answer
verified

The job-duty-task method of job analysis is a worker-oriented approach.

Correct Answer
verified

Correct Answer
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Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?

Correct Answer
verified

When a TNA is conducted,it

Correct Answer
verified

Exam 4: Needs Analysis

One of the more common mistakes in developing competency modeling is

Correct AnswerverifiedShow Answer

Performance appraisals are almost always completed by

Correct AnswerverifiedShow Answer

For testing of knowledge,the use of speed tests is

Correct AnswerverifiedShow Answer

Self ratings

Correct AnswerverifiedC

The ultimate criterion is the measure you use in assessing training effectiveness.

Correct AnswerverifiedShow Answer

In an organizational analysis,who do you ask about job design issues?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When a(n) _____ analysis is conducted for strategic planning,it is a major undertaking.The _____ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

Correct AnswerverifiedA

A good HRIS should provide information on

Correct AnswerverifiedShow Answer

A job aid is one approach to dealing with a KSA deficiency.

Correct AnswerverifiedShow Answer

Organizational analysis should focus on

Correct AnswerverifiedShow Answer

In response to a TNA,the decision is to "change the job." This means

Correct AnswerverifiedShow Answer

The selection process of incumbents in operational analysis should be performed by

Correct AnswerverifiedD

A method to assess learning of strategic knowledge is termed

Correct AnswerverifiedShow Answer

In ________ competencies are defined as "what someone needs to be doing to be competent in their job."

Correct AnswerverifiedShow Answer

To deal with a KSA deficiency,an appropriate remedy suggested in the text is

Correct AnswerverifiedShow Answer

The job-duty-task method of job analysis is a worker-oriented approach.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?

Correct AnswerverifiedShow Answer

When a TNA is conducted,it

Correct AnswerverifiedShow Answer

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C

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When a(n) _ analysis is conducted for strategic planning,it is a major undertaking.The _ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

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A

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D

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