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Lee Hammons was recently promoted to regional branch manager of Pelican Homestead National Bank. Lee wishes to revitalize the bank by altering its organizational structure in such a way that his employees will form cohesive work groups that facilitate task specialization. Lee would be best served if he selected which of the following organizational structures?


A) network
B) matrix
C) functional
D) geographic divisional
E) product divisional

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A multinational corporation in the shoe industry organized itself along both product and functional lines in order to increase the quality of its shoes and achieve greater efficiency in operations. However, the complexity of this __________ structure required extraordinary planning and coordination between work groups.


A) network
B) functional
C) matrix
D) cross-functional
E) divisional

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The authors suggested that __________ interdependence can be managed well with centralized decision-making, but that __________ interdependence would be conducive to a decentralized approach.


A) reciprocal and sequential; pooled
B) pooled; reciprocal and sequential
C) reciprocal and pooled; sequential
D) pooled; reciprocal and sequential.
E) pooled and sequential; reciprocal

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Assume that a company operates in a turbulent, difficult-to-predict environment. Because of that, the company has set up business units to deal with the differing parts of the environment and has hired/trained people to manage those business units. Under these circumstances, which type of overall authority pattern would work well?


A) No authority should be delegated to the managers of the business units.
B) Decentralize authority to the unit managers.
C) Centralize most authority to the CEO of the overall company.
D) Automate the decision processes of the company.
E) Use a geographical divisional structure.

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What trends in organizational design do you foresee for the future? Please make your answer as substantive as possible.

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This question is designed to provide stu...

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In general, the more complex an organization's operations, the more __________ its coordinating mechanisms must be.


A) simplistic
B) mundane
C) routine
D) unstructured
E) sophisticated

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When Frank Shron, the CEO of Bower, Inc., is discussing the primary reporting relationships within his firm, he is referring to his organization's


A) mission.
B) operational plan.
C) span of control.
D) network.
E) structure.

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Which of the following is not defined by organizational design?


A) the configuration of organizational members
B) the types of mechanisms used to integrate the flow of information, resources, and tasks between organizational members
C) the types of mechanisms used to coordinate the flow of information, resources, and tasks between organizational members
D) the locus of decision-making
E) the system of shared beliefs and values that develops within an organization

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Some coordination of work units may be achieved through the development of __________ management systems such as the managerial hierarchy, basic rules, and procedures.


A) general
B) narrowly defined
C) tightly focused
D) narrowly aligned
E) single purpose

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At Midwest Air Products, decision-making authority rests with corporate headquarters in Des Moines and the top managers in Omaha and St. Paul. This form of organizational design is referred to as


A) decentralized.
B) self-governing.
C) nuclear.
D) empowerment driven.
E) centralized.

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The structuring process involves creating departments by grouping tasks on the basis of some common characteristic such as function, product, or geographic market.

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Which of the following is not true regarding organizational design?


A) Organizational design influences the types of mechanisms used to integrate and coordinate the flow of information.
B) Organizational design influences the configuration of organizational members.
C) Organizational design's purpose is to fulfill the firm's mission and achieve its goals.
D) Organizational design sets the locus of decision-making where most decision-making occurs.
E) Organizational design determines the function of the organizations.

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Recent years have been characterized by a need for corporate redesign in both profit seeking and nonprofit organizations.

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A higher degree of centralized decision-making requires capable people more so than does decentralized decision-making.

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In general, product divisional structures are most appropriate for organizations with limited product lines that either have wide geographic coverage or desire to grow through geographic expansion.

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Match each term with the correct statement below. -a structure in which the activities of an organization are grouped according to the geographic markets served


A) functional structure
B) divisional structure
C) product divisional structure
D) geographic divisional structure
E) customer divisional structure
F) matrix structure
G) network structure

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IBM's geographic managers are allowed to make all decisions with respect to their specific geographic regions. This form of decision-making is referred to as


A) decentralized decision-making.
B) centralized decision-making.
C) interfunctional work group decision-making.
D) team-centered decision-making.
E) employee-centered decision-making.

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In organizations where work groups must closely coordinate their activities to achieve organizational goals, integration needs are __________. In contrast, where work groups exist relatively independently and without significant interaction, integration needs are __________.


A) low, high
B) high, low
C) moderate, high
D) low, moderate
E) moderate, nonexistent

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Concerned with the eroding client base and decreasing sales of his business, Chris Lopez began to reexamine how decision-making authority is divided between corporate headquarters and the branch offices in the field. Chris is examining which of the following?


A) configuration of organizational members
B) locus of organizational members
C) locus of decision-making
D) vertical/horizontal decision-making
E) position of decision-making

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Match each term with the correct statement below. -a state in which organizational units have a common resource but no interrelationship with one another


A) interdependence
B) pooled interdependence
C) sequential interdependence
D) reciprocal interdependence
E) integrating mechanisms
F) boundary-spanning roles

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